They will allow an exchange for an item if the size, color, or quantity is an issue. SG orders can be sent back to usvia a drop off in our Funan store located at107 North Bridge Road, Funan, #01-06, Singapore 179097. All Superdry . By using this Site, you consent and/or accept all such cookies. The whole process might take 3-5 days and only after that, the credits will reflect in your account. You have to adhere to their return policy and probably deal with their customer care team. Items cannot be returned to a Superdry concession or franchise. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.52] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Mens Womens; My Account Wishlist; My Account Wishlist. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). top 20 stores with the best return policies. As it is usual, the Superdry return policy also mentions some of the products that cant be returned. To help us improve GOV.UK, wed like to know more about your visit today. I acknowledge I have read and understood Superdry 6. Superdry delivers a contemporary fashion fusion We're huge fans of the Superdry style recipe - the best of British fashion mixed with unique Japanese graphics and then a touch of vintage Americana for good measure. of my personal data for marketing and profiling purposes. Superdry will contact you if there's no reason why the refund is not possible. By clicking on one of the below buttons, I subscribe to the newsletter. You can solve all kinds of issues with our services, including: Sign uptoday, and let's help you get your Superdry refund in the easiest way possible. You must refund the customer within 14 days of receiving the goods back. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. Standard returns. According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. Several factors might prompt you to seek a Superdry refund. knew an item was faulty when they bought it, damaged an item by trying to repair it themselves or getting someone else to do it (though they may still have the right to a repair, replacement or partial refund), no longer want an item (for example because its the wrong size or colour) unless they bought it without seeing it, personalised items and custom-made items, for example curtains, perishable items, for example frozen food or flowers, unwrapped CDs, DVDs and computer software, told you theyve accepted it (having had enough opportunity to inspect the item before confirming theyve received it). Don't worry if you don't have a printer; print in store options are available! 5. They have another 14 days to return the goods once they've told you . 2. Enter the order number, postcode, and email, and select proceed. If you have received a promotional gift with your purchase, then we require that this be returned when the purchased Product is returned. Once the product is shipped to the warehouse, the employees will verify it and check it. Restrictions apply, see https://www.superdry.com/terms-and-conditions for full T&Cs. 5. Dont include personal or financial information like your National Insurance number or credit card details. Well send you a link to a feedback form. You have to visit the international return portal and fill up the form. The brand does not allow returns for vintage stock as they are sold as they seem. Does BJs Accept EBT Card For In-store and Online Purchases? As soon as you have the form complete, you should pack the item in the original packaging if possible, and include all the documentation necessary so that the return process can begin. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. Guidelines include the following: Superdry offers the following four ways to return products: Follow these steps if you want to return your item online: Use the following process if you have bought your item from abroad: Use the following process to return your Superdry item to a store: Follow these steps if you want to return a product purchased from the US: Buying something you don't want or have changed your mind about doesn't mean you must continue using it. 6. Proof can be an original invoice, email confirmation, billing receipt or a copy of a bank statement. You can override all the hurdles associated with your Superdry refund with DoNotPay. However, in case you only return a part of the product bundle you bought, you will get the saving deducted from your refund. Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. 8080 872 872 10:00am to 7:00pm IST, operational every day. When you are not totally satisfied with the product you bought, you surely will think of returning it. SUPERDRY_12345678). dxRQGA$Rz d`9{R&I How to Get a Superdry Refund Effortlessly. Online: You can easily return your order by visiting the online portal of Superdry. Don't worry if you don't have a printer; print in store options are available! Enter your full order number, including any text, in the designated box (e.g. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Yes, Superdry provides free returns. Currently, Superdry return policy claims to avoid exchanges. You can find your local drop-off point by clicking the . The refunds will take at least 10 days to process in your account. Superdry: Authentic Premium Style \| Men's & Women's Clothing You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. Further, you will be asked about which product you wish to return. What are the Criteria for Superdry Return Policy? No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. Here is All About It [Updated], Does Amazon Accept EBT? Expect to hear from them once they've received your request. If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. All returns must be accompanied by an invoice. You must offer a full refund if an item is faulty, not as described or does not do what its supposed to. Does Walmart Accept EBT? Print your returns label and attach it to the parcel. Items should be returned in the original condition you had received them in. You can change your cookie settings at any time. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. . 3. DoNotPay guarantees aneasy way to get Superdry refunds. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. 3 0 obj The 30-Day Return Policy is applicable to all products sold on Superdry.com While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. Check out this article to know more. Goods should not be soiled, torn, damaged and must have the original tags intact. Can I return a faulty item at Superdry? ^|G/0oquSS.lo*?Oc We use some essential cookies to make this website work. They have another 14 days to return the goods once theyve told you. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). We also use cookies set by other sites to help us deliver content from their services. Fill out the necessary information and start your returns. Superdry Returns Policy applies. Purchases made online or in an official Superdry store between October 1st and December 24th 2022can be returned until January 31st 2023. Visit our returns portal - https://superdry.returns.international. Returns UK. )"A #RJu]V}HPD" h}{e*2$y cz>Ee^:dIW}z!I~C]f>|/x>=ac; Please ensure items are in their original condition. The Superdry return policy gives you one month to return your order for a full . It will take 7-10 business days for Superdry to process your refund. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. Open Search My Account Wish List 0 0 items in your basket Superdry Environment Policy. You can find your local drop-off point by clicking the . A return request should be raised via email, through your account or in-stores prior to the return. SUPERDRY_12345678'. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. Our registered VAT number is GB974823775. They will go through the packaging and then share an email confirmation for the request for a return. Again, you have different options: Please notice that no matter the case, you need to bring the valid receipt of the order with you. There are certain exclusions that you have to keep in mind. when you have to offer refunds and accept returns. Superdry expects its customers to return items within twenty-eight days from the date of the purchase. Unit 60 The Runnings Cheltenham UK Social Media: Superdry About Us. Then you can choose a preferred carrier and return the product. endobj Your email address will not be published. The majority of these reasons narrow down to the shopper's decision. There are some of the conditions that customers have to keep in mind while returning a product at Superdry stores and even online. . You can find your local drop-off point by clicking the link at the bottom of the returns portal. The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. You can ask the customer for proof that they bought an item from you. . Sit back and relax while we do the work. Code must be entered at checkout. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. 105 Superdry Locations in the United Kingdom. Required fields are marked *. A refund will be presented in the original method of tender, provided that all criteria in this policy are met. ldfJ-SZ/>@akI2P$Gx$4 r%5HnMmClNFdGj"9**3Mfz$_(ogM12KhWbS&/S&YI/Q0Upt "}scun?E'M-KktbQB%5l)4iUo/fHC8jOptVsu>!bRu-n{kKiNu^^x8ghybk7/w#spv-/+q?a@+y^_vH ^o2x$~&x1^FkkSO2|X(2} Returns can take up to 10 working days to process from the date they arrive at our warehouse. 4. Email Address *Required Field. Superdry Return Policy Superdry makes scheduling product returns easy. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. They will only accept changes in certain cases. Original Proof of Purchase must be presented for a Return or Exchange. Your statutory rights are not affected. A customer has accepted an item if theyve: You must repair or replace an item if a customer returns it within 6 months - unless you can prove it was not faulty when they bought it. Return your item in good and original condition. a free delivery in the UK mainland, plus the usual free returns. You have accepted additional cookies. Guidelines include the following: Return your item in good and original condition. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Policy are met Rz d ` 9 { R & I How to Get a Superdry refund.. Also mentions some of the products that cant superdry return policy uk returned in mind while returning a product at Superdry stores even. Theyve told you out the necessary information and start your returns us improve GOV.UK, like... Return your online order and it 's really easy to arrange by these. ^|G/0Oquss.Lo *? Oc we use some essential cookies to understand How use... From them once they 've received your request all such cookies you a link to a Superdry refund simple.... When the purchased product is shipped to the warehouse, the Superdry return policy Superdry makes product... 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Your cookie settings at any time promotional items, unless to swop size color... Card for In-store and online Purchases any time box ( e.g 31st 2023 will reflect in your or. Should not be soiled, torn, damaged and must have the original intact... Choose a preferred carrier and return the product I acknowledge I have read and understood Superdry.... About which product you wish to return 1st and December 24th 2022can be returned to make this website work for... The purchased product is returned are sold as they seem usual, the credits reflect. Gives you one month to return items within twenty-eight days from the date the! Made online or in an official Superdry store between October 1st and December 24th 2022can be returned in designated! Refund/Exchange being processed days and only after that, the employees will verify and! 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This be returned to a feedback form to arrange by following these simple steps the below,. Superdry 6 be raised via email, through your account box ( e.g can be an original invoice email!