It can take anywhere from a few hours to a couple of days to be matched to an in-state counselor. The Forbes Health editorial team is independent and objective. BetterHelp offers private, affordable online counseling when you need it from licensed, board-accredited therapists. Heres what youll do to get signed up. In terms of the overall sign-up process, Brightside may have better results, but BetterHelp is simpler, easier, and faster. It may be a clinically proven effective mode of therapy, like CBT, or it may not be. Psychiatry evaluations and medication management are also available. If you want to learn more about BetterHelp and insurance, consider reading our in-depth article on the topic. You only need to enter your first name or nickname at this stage. Its model is all about access, and puts decision-making in the hands of the clients rather than the therapist. BetterHelp therapists will not diagnose conditions. After answering a short questionnaire, youll be connected with a therapist (on average, youll be matched within 24 hours, according to the company). Get help, you deserve to be happy! Once youve been matched with a counselor, you can immediately start messaging them in a private and secure chat room. It also has several sister websites that provide therapy for couples, teens, members of the LGBTQIA+ community, and those seeking a faith-based approach. If youre someone who enjoys face-to-face conversation, you can also schedule a video session with your counselor. Brightsides plan includes a structured course of self-care video lessons on the basic tenets of CBT, while BetterHelp includes messaging with your therapist at anytime. Your portals dropdown menu has a dedicated tab labeled change therapist, and the process is completely automated: you click the selection, confirm, and you become a free agent. Your information with your therapist remains strictly confidential, and you can erase all conversations with them anytime you want just by clicking the shred button. Here Are 9 Questions To Ask. But this suggests its algorithm for matching clients with therapists is more detailed than BetterHelps, and therefore more accurate. The platform offers therapy and counseling to individuals, couples, teens between ages 13 and 17, and veterans. Instead of listening to unsolicited advice from everyday people, BetterHelp invites you to get real therapy through its online platform. BetterHelp is an affordable, convenient option that offers solutions for people who prefer to talk on the phone or via video call. Both policies use loose language that leaves a lot of room for them to use your information basically however they want, as well as allowing them to make whatever changes to the privacy policy they want, whenever they see fit. Hamel L, et al. Powell noted that BetterHelp is one of the more affordable online therapy options shes seen, especially since there are several different ways to communicate with your therapist. BetterHelps sessions are closer to 45 minutes to an hour, and therapists use whatever therapeutic techniques they prefer. 7 Cups is a mental health platform that provides users with emotional support from an online community and therapy sessions as needed. BetterHelp is one such online therapy service that allows you to text-chat with a licensed, accredited therapist 24/7. It gives you access to diverse licensed therapists you can contact via live chat, video and phone sessions and online. The company states that its therapists can help with issues such as: The service provides counseling for adults but not minors, though BetterHelps sister site, Teen Counseling, is available for teens 13 to 17. However, check with your health insurance provider to see whether BetterHelp services could be reimbursed under your policys mental health coverage. Theres often a reduced fee for qualifying clients, which might include: Health insurance, Medicare, or Medicaid dont generally cover the cost of therapy from BetterHelp. At BetterHelp, you can message your therapist at any time through your personal portal, and they will usually respond that same day. See what our experts have to say about Talkspace and if it's right. I also found BetterHelp customer service to be responsive and helpful. Brightside and BetterHelps sign-up processes are similar, although Brightsides is more thorough. This time around, you are not matched with a therapist, but rather given a wide selection to choose from (I was in New York, and was given 40 different therapists). If you feel like your thoughts are crowded or foggy, boiling them down into a few sentences can help bring a lot of clarity and understanding.. While a diagnosis is usually needed to gain access to prescriptions or when insurance is billed, therapy is still effective for learning coping strategies and mechanisms. If antidepressants are affecting your sex drive, Morgan Mandriota has some tips for libido revival. products. Last medically reviewed on February 2, 2022. Our team thoroughly researches and evaluates the recommendations we make on our site. As an online portal, BetterHelp connects individual consumers with online counseling and therapy services. All the companys counselors have a masters or doctorate degree and possess at least 3 years and 1,000 hours of experience as mental health professionals. BetterHelp also states on its FAQs page that all of its providers are fully licensed and in good standing.. I didnt use messaging, live chat or phone sessions for counseling, but my therapist advised me during each session that those options were available and encouraged me to use them. Therapy sessions at BetterHelp are typically 30 minutes, though some therapists may allow for longer sessions upon request. Your insurance may not cover the costs of BetterHelp. Facing obstacles . Verywell Mind articles are reviewed by board-certified physicians and mental healthcare professionals. Get help, you deserve to be happy! The subscription cost may be lower than in-person sessions with a qualified therapist. Brightside stays fairly traditional with its session format, and requires video attendance via Zoom for all therapy sessions. Brightsides messaging feature goes to both your therapist and your care coordinator, and is intended more as a customer service helpline than for actual therapeutic exchanges. Their campaigns have now expanded over several social media platforms such as YouTube or Instagram. BetterHelp last advertised a new product in December, 2021. Learn more about how they compare. Since 2013, over 30,000 licensed, accredited, and board-certified therapists from BetterHelp's network have helped more than 2,000,000 people face life's challenges and improve their mental health. Headspace and Calm are two popular meditation apps. They invest in premium ad units and advertised on over 250 different Media Properties in the last year across multiple Media formats. We reached our decision by looking at the companies reputation among therapists and users, the ease of use of the platform, accessibility, additional resources offered, level of care, and professional and ethical integrity. Brightside uses Zoom to host all therapy sessions, and sends a Zoom link to your portal. Yes! BetterHelp is known to have unscrupulous advertising techniques, and is also currently in hot water for intentionally duping investors about its financial situation. You get unlimited messaging with your therapist. Live chat is an instant messaging service in which you write to your therapist, and they respond in real-time during your booked session time. Plus, youll be able to fill in any specific preferences for your therapist. Betterhelp has notably used intermediary platforms such as Popular Pays to recruit massive amounts of influencers interested in participating in the campaigns. A 2016 review of high quality studies found that internet-delivered CBT sessions with a therapist reduced various anxiety symptoms at least as much and sometimes more than in-person CBT sessions with a therapist. However, while browsing therapist bios, I did find the average years of experience to be higher at Brightside than at BetterHelp. We include products we think are useful for our readers. Theres also a 7-day free trial option so you can test online therapy before committing to any subscription. Then, we tested the services ourselves, conducted comprehensive data collection research, and evaluated our results with the help of three licensed therapists. Both sites have adequate yet basic FAQ pages, scant additional resources, and no way to browse therapist bios prior to sign-up. In addition, web-based therapy offers users the chance to access a therapist from anywhere at any time of day or night and switch therapists to help you find the right fit. BetterHelp was easier to find a match for my scheduling needs as well, and I could schedule the first session for just a day away. Still, according to a 2021 Consumer Reports article, this HIPAA compliance may only start once you have created an account. We read customers comments and looked at how other trustworthy websites scored BetterHelp. Switching therapists is much easier at BetterHelp. BetterHelp doesnt work directly with insurance providers, but their payment plans are relatively affordable and straightforward. Alena is a professional writer, editor and manager with a lifelong passion for helping others live well. Youre allowed to cancel your BetterHelp membership for any reason at any time. In addition, you can choose to request financial aid from BetterHelp, according to anecdotal sources. The only data BetterHelp collects is: You can learn more about BetterHelps privacy policy here. Overall, I would rate my experience with BetterHelp as excellent. Deb Hipp is a freelance writer in Kansas City, Missouri. Despite the stigma surrounding mental health conditions, they are incredibly common. Efficacy of synchronous telepsychology interventions for people with anxiety, depression, post-traumatic stress disorder, and adjustment disorder: A rapid evidence assessment. It explicitly specifies what it doesnt treat, which are conditions it deems serious enough to warrant in-person care: eating disorders, addiction issues, or serious mental health conditions such as bipolar disorder (BPD) or schizophrenia. BetterHelps databases are encrypted and scrambled and become unusable should a third party interfere with them. The therapists credentials and experience level determine how much you pay for your visits. BetterHelp includes an online journal thats yours and yours alone. BetterHelp is a major online therapy provider that may help you access quality therapy from home. When looking for a therapist, asking the right questions will help you find the best fit. It wont be visible to anyone else unless you choose to share it. They have a number of concerning privacy and security practices that we and others have reported like sending data to Facebook and sharing data widely with third parties. With Brightside, there are no surprises: you can rely on the advertised rate to remain consistent. However, if your insurance provider offers mental health benefits, you may want to look into whether they will cover BetterHelp and their terms. The COVID-19 pandemic and resulting economic fallout have taken a toll on the mental health of many Americans, according to a March 2021 Pew Research Center report[1]Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year. BetterHelp is a subscription plan with services not generally covered by health insurance, Medicare, or Medicaid. MediaRadar calculates estimated spend for the digital, print and national television campaigns that we identify using proprietary algorithms based on medium and advertisement type. She is a former investigative reporter with more than 25 years of experience as a journalist and writer. At this writing, the platform says it has more than 24,000 licensed therapists and has hosted more than 202 million messages, live chats, phone calls, and video sessions. Brightsides therapy sessions run just 30 minutes long, and all use cognitive behavioral therapy (CBT) as the main therapeutic technique. Trauma (PTSD) can have a deep effect on the body, rewiring the nervous system but the brain remains flexible, and healing is possible. Learn more about what to ask and what to expect in therapy. If you are looking for a more convenient form of therapy that you can access from the comfort of your own home, BetterHelp may be a better option for you. She spent many years working and living in Beijing, China, covering arts and environmental issues for a variety of publications. We surveyed 105 users from each online therapy company and asked the companies to complete questionnaires. BetterHelp makes professional therapy available anywhere through a computer, tablet, or smartphone. You can access BetterHelp counseling services via a smartphone, computer or tablet. If you choose a plan with medication at Brightside, sessions with your prescribing doctor, as well as information on your prescriptions, are accessible in the portal. BetterHelp has a wide array of counselors who are specialized in specific concerns and needs, like: BetterHelp also offers individual counseling, couples counseling, and teen counseling with a focus on the services above. Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year, The Implications of COVID-19 for Mental Health and Substance Use. BetterHelp says employed therapists are licensed and accredited. Still, we liked BetterHelp for messaging, quick turnaround, and widespread availabilityif I lived in a remote area where it was hard to find a therapist, BetterHelp might be my best bet. Its also been reviewed by our medical affairs mental health experts and has gone through our vetting process. As a Product Manager at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding . Talkspace vs. BetterHelp: Which Online Therapy Is Best? If youd like to share your information with a third party, you first have to notify your therapist. Varker T, et al. However, there are some conditions that are still best treated in person. BetterHelp is the convenient way to get professional help from a licensed therapist. We have identified 7 decision makers for you to contact at BetterHelp, including Executives, Strategists, Media Buyers and Agency contacts. Therapeutic contact is limited to your weekly video sessions. Cobra Kai actor discussing her always having to represent for a larger group and of BIPOC representation in pop culture. . Overall, Acadia reported a total of $675.3 million in revenue in the fourth quarter, a 13.8% increase year over year. BetterHelp is part of Teladoc Health Inc.. The researchers suggested that web-based psychotherapy like from BetterHelp showed promise for helping people overcome barriers to getting therapy. Once matched with a therapist based on your responses, you can start messaging your therapist at any time. I was hooked up with an amazing therapist, and she is so intelligent and kind-hearted. Talkspace Review: Features, Benefits, Costs, and More, What Is Video Therapy? In addition to screening BetterHelp using our intensive vetting process, we also looked at their medical credibility, business practices, and social impact. Both platforms are available in all 50 U.S. states. You can choose between video, phone, or live chat options for therapy sessions, all hosted right on the site or app. My counselor made suggestions without pushing me to follow them and offered ways I could cope with anxiety, such as breathing exercises and journaling techniques for perceiving fears or worries in a more realistic and logical way. To the best of our knowledge, all content is accurate as of the date posted, though offers contained herein may no longer be available. Just 25% of therapists who apply are accepted to practice through BetterHelp, according to the company. Consider in-person therapy rather than virtual therapy if you: Also, BetterHelp therapy sessions may not be suitable for people who need more intense treatment options, like dialectical behavioral therapy (DBT) and psychodynamic therapy. 2022 Talkspace Review: How Does It Stack Up? Topics of the groupinars vary from sleep to self-care to anxiety and depression. Pew Research Center. 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