They're awesome! Companies that are paying subscribers can be Larger pieces may require Ashleys freight and in-home delivery services. ComplaintsBoard.com is a leading complaint resolution website on the Internet. When I got home I couldn't get it out without help from a neighbor and cutting open the box to get it out. Will never buy from them again! It's a spray and warranties incidents that can't be cleaned up. ConsumerAffairs is not a government agency. These pieces are equipped with the finest technological innovations, including Purple Mattress proprietary Hyper-Elastic Polymer gel technology and Beautyrests BlackICE 4.0 Technology. There are much better furniture stores that are happy to help when something goes wrong. Raymour & Flanigan Furniture - lie, lie, lie! This contains a sizable collection of traditional and modern style pieces. If the mattress protector becomes stained, wash it It is not a loan, credit, or financing. Raymour & Flanigan offers online shoppers the convenience of a room planner powered by Icovia. 72c ^fl3g5abOX9 RX. (It dropped in the front and turned into a sliding board when reclined.) So disappointed and upset. Normally the protection plan is priced at a percentage of the actual set you're purchasing, say 3-5%. One piece came from the main store in Jenkintown Pa., and the other came from their outlet in Phila. At that time we went with a reselect. Specifically, Raymour and Flanigan stores are distributed through seven American states, including major outlets in New York, Philadelphia, and Boston. Privacy Policy. Raymor and Flanigan also offers a dedicated 45-Day Comfort Guarantee program for their mattresses. *GUWA"%'],/cX9VT,(s]j9-x Despite being moderately priced, Raymond and Flanigans products abundantly reflect the manufacturers fascination with longevity. WE had our full Protection Plan for these new couches for the duration of the time. Also the recliner I purchased is not that comfortable as a floor sample, and the box springs were 9" with the high bed(also purchased same place) and high mattresses, so we were not able to use them, but when I was trying to return I was told that no returns on this items, finally agreed on replacing. This comment was posted by a verified customer. strict standards for business conduct. It looks horrible! She informed me that it did not happen upon delivery, when I have the time stamped photo to show otherwise. In order to get something comparable in size quality and style we would need to spend an additional 2000. Specifically boasting a 1.8-lb. | For more information, please see our Customers can make payments online, by phone, through the mail, or at any of its retail locations. Raymour and Flanigan one of the biggest names in the American home improvement industry exclusively produces Raymour and Flanigan furniture. For normal purchases, the card has a standard . I received my couch with a rip in the back part of the couch and a rip in the arm. ?az-a30Y@[e%L[2(p6Kcd-RQnXRKY2)7`22 k>'pJNR8APA SR3N!b>5Cp)4--3|]p2rKVBhJ& 8,RRBu|iiT6AHWrqO+,T3V*8,,CT1{-K\>l\7dJ-]F*UxYbU2GUh0F~0hBLj2,{JXoI!o[&Q-"JL[_N[E6edg@lx,;];e2hbM^Lb:x)^1E1e*J Anyone ever deal with Raymour and Flanigan warranty? I am filing a complaint. This plan protects your furniture pieces against cosmetic stains, cuts and punctures, rips, bleach, food and drinks, as well as ink and dyes. Who's crazy enough to start this website? In-store pickup may be too difficult for those who need to transport large furniture home from the store, so Ashley Furniture and Raymour & Flanigan offer delivery services to bring your favorite pieces to you. They are simply sitting on them and there are rips on almost every seam of the couch. The cost varies by item. The complaint has been investigated and resolved to the customers satisfaction. Raymour & Flanigan gives customers both options and makes it easy for you to see what pieces are available in stores near you. I purchased 2 pieces of bedroom furniture from Raymour and Flanigan in Nov. of 2022. We cant talk about how comfortable Raymour and Flanigan furniture is without mentioning the Beautyrest Black L-Class Firm Mattress we found in Raymour and Flanigans store. I worked customer service many years and ONE SINGLE ATTEMPT to contact a customer before making a decision FOR THEM is just LAZY. Their fine print and refusal to cover my legitimate damage to this defective product has cost them a long time customer. In 2007, it was named "Newsmaker of the Year" by Home Furnishings Business. Mattress, furniture and Platinum coverage plans available. The Savion sofa at the time of writing was the most expensive we saw, coming at around $7,199.95. Upon reading the protection plan details I found that rips, punctures, cuts and burns are covered but not animal claws, beaks or teeth. So I called corporate and they said the same thing. Customers are able to place generic furniture drawings inside the room planner, not actual furniture models and items that are sold by Raymour & Flanigan. 637 0 obj <>stream Yes No Replies Return and Customer Service Lacking, Quality of Products Spotty By R. - 01/18/2020 WILLIAMSVILLE, NEW YORK -- I purchased a mattress at R&F. It was rock hard. Then I read they claim they never get the letter..BEWARE DO NOT BUY FROM RAYMOUR & FLANIGAN! He again says someone will be in touch. Estimated amount consumers saved since 1997: $15,590,010,907. We're on a mission to empower consumers to make the best decisions and connect confidently with companies that In other words - sorry it is your problem now after less 7 months. customers to them. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Sick-over-sofa loveseat from Raymour and Flanigan. Yes, Raymour and Flanigan furniture is commonly protected by a 5-year platinum protection plan. Take your money elsewhere. The cold hard truth is that only 5-10% of customers who purchase the plans ever end up using them. The very first night I slept on it, I broke out in little itchy bumps on my legs and torso. The set costs thousands of dollars. Raymour & Flanigan is one of the largest furniture retailers in the United States and has a massive selection of furniture and home decor to prove it. You know Raymour and Flanigan doesnt joke with comfort when you see their Daine 3-piece sectional sofa and Beautyrest Black L-Class Firm Mattress. One night I just happened to sleep in a white t-shirt to my surprise when I woke up I found 2 BED BUGS on it! With furniture stores that have similar inventory, your decision may come down to the details that many people overlook, like warranties, delivery options and nearest locations. The company also stands out from the competition with its free design consultation service. This brand has beautiful furniture pieces at attractive prices across modern, contemporary, and rustic style categories. Springfield Gardens, NY. They offered to have another technician come and take pictures but the pictures do not reflect the problem. FAQ. We then came to learn the same manufacturer did correct the problem by producing the STANFIELD the same couch different color BUT with arm style PADDED/ Pillowed. Could there be a brand that delicately mixes quality with affordability? Ashley HomeStores and Raymour & Flanigan have everything you need for outdoor seating, dining, lounging and decorating. File a complaint to Raymour & Flanigan Furniture. Are they even comfortable or a pain to use? This went on for almost a week. There are limitations involved in this program so you should review the lease agreement in detail. 2023 UpHomely by ISEE PUBLISHING STUDIO. Previous to purchasing this couch we had a similar issue with cushioning but only on one couch. File a complaint to Raymour & Flanigan Furniture. Nikon D3000. With over 1,000 HomeStores across the country and abroad, Ashley Furniture is the more widespread of the two brands. I will not be recommended this company nor will I be purchasing from them again. Create Account. Also, the base for the mattress was delivered with a faulty electrical control box. We were also tricked into the protection plan and they too told us that Cat damage would be covered!. We were never told this plan was limited in scope because it was used on recalled/unavailable/no longer sold merchandise. Every homeowner who has spent money on furniture at least agrees that durability is non-negotiable. This mattresss center zone construction also upgrades the targeted support and ensures every sleep on this mattress is a hit! Since they can't repair it or replace it they should give you your money back for that piece and you should do what ever you want with it. This is a scam. I got it. Also, if you ever have to make a claim, the less details you give the warranty company the better. Independent of a referral compensation agreement with companies on our site, companies may also choose to subscribe to On Raymour and Flanigan, you can also shop from more renowned mattress brands like Beautyrest, Sealy, and Tempur-Pedic. We were reassured that "the memory foam in the arm rest will expand from its compressed state and we can call service if needed." No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Assembly is available on some shipped items but not all. Dont click on those slick Ads! 3er;moxm74 Bw B,z@N@XM'W6N(;C6qaM3c3CQescGepZ_"9J53tGq|l6Y{ }2-bPKP.s+ 6Wj IW_"=~xOF~'O`HW/};_Ffogy~~)TJ*~7g 9yz_+'r.p:&/0tai4_=t?aE[gS++NW@quflqmflqmijN0Miiq6M4-N64'. Lingo It is comical what is covered and what isn't. Raymour is over priced and ridiculous. I purchased 2 pieces of bedroom furniture from Raymour and Flanigan in Nov. of 2022. Not even two years old the frame on the recliner breaks. Delivery was put off for MONTHS. Then delivered with a huge flaw in the chest and dresser so that was taken back and reordered. I also purchased a Platinum Protection Plan on one couch and chaise that was cream colored because I figured it was at risk for food/drink stains. bleach, nail polish ..lol..I am posting this all over the internet and social media. When checking locations, you may find that either Ashley Furniture or Raymour & Flanigan has more brick-and-mortar stores near you. Never, never, never order from the store. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Helpful? Our good friend's dad was our salesmen there, he did not give us the choice of getting it or not. All rights reserved. It was only $150 for a bedroom set, 2 couches, a hutch and 2 chairs. Anyone ever deal with Raymour and Flanigan warranty? Hiding negative complaints is only a Band-Aid. Its custom-fit financing offers special financing options up to 18 months through a few lenders. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. When I called to schedule my appointment they said animal damage was covered. The padding under the arm rest flattened feel wood under my elbow. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. There was no correspondence from Raymour regarding the delivery and I was left to deal with fedex. Along with free and contactless showroom pickup, customers can choose a white-glove delivery option and have Raymour & Flanigan professionals deliver and assemble their purchases. He gave me an approximate price, which I approved. I think the cost depends on how much you're spending. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Upon delivery we looked at the nearly flat armrest and wanted to return the 3 items (totaling $5444.85 Blake couches and recliner chair purchased in Staten Island). Raymour and Flanigan presents some of the most competitively priced furniture pieces with inviting discounts. Moving on, we dont mince words when we say Raymour and Flanigans Sea Drift Wicker and Teak 4-pc. All business will get complaints. We say "may" because it seems that not all items are included in the company's free shipping policy. If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Raymour and Flanigan. Going for famously luxurious brands will cost you a fortune. We were particularly thrilled with its sinuous spring seat support. Unsubscribe easily. Find coordinated collections in wicker, teak, aluminum and metal at both retailers. This review was chosen algorithmically as the most valued customer feedback. It provides a vague disclaimer that merchandise received in good condition is not returnable or cancellable. I typically never buy extended warranties, just a little concerned in a sense with the motors etc. I informed her that I was unaware of this and never told. Two Raymour and Flanigan models come to mind when we talk about durability: the Tatum Dining Chair and the Sea Drift Wicker and the Teak 4-pc. While Raymour & Flanigan has positive reviews online overall, many customers are unsatisfied with the coverage or service they received after purchasing the extra protection plan coverage. Good customer service, I HAD A GOOD EXPERINCE. Raymour & Flanigan also notes that acquiring ownership by leasing costs more than its cash price. I speak with customer service at the store and they say since my couch is longer available there is nothing they can do now. Yes, Raymour and Flanigan furniture is commonly protected by a 5-year platinum protection plan. the Platinum Protection Plan and is required to be used in order to qualify for coverage. Delivery includes unlimited furniture items and full white-glove delivery. No one is jumping on them or rough housing. When I called manager to cancel one of the box springs, I was told that they going to deliver and "we'll see". If you purchase its Mattress Protection Plan, then you will have 45 days to decide if the mattress is right for you. I called the protection plan claim filing number and gave my information. Has your experience with this business or person been good? Again they say someone will be in touch. It has created pressure on the soft tissues of the forearm-elbow. Platinum protection plan is a joke! I know that they offer the fabric protection for $160. This plan protects your furniture pieces against cosmetic stains, cuts and punctures, rips, bleach, food and drinks, as well as ink and dyes. Copyright 2022 Consumers Unified LLC. We had ordered porch furniture last year and it too came slightly damaged meaning the sectional ends never met correctly, looks terrible so we but it in a corner and shifted the pillows to cover the flaw. Immediately called the store and informed them of the situation. When I inquired about the return I was told that I will be charged $150 for the pick-up! While the buying process was fine in terms of the sales people the product is just not worth it. Karen Raymour & Flanigan offers a 5-year protection plan. Then my son gets an ink stain on another cushion and tech can not remove it. Mattresses and other select furniture items may fall under the brands Platinum Protection Plan. Issa Doud was the salesmanLIAR.. Some of them cannot be trusted!! However, if your dog cuts your couch is isn't covered. Unlike Ashley Furniture, Raymour & Flanigan is a regional brand. We value your privacy. Who is ED Magedson - Founder, Ripoff Report. I liked the furniture, fabric, price and delivery. Raymor and Flanigan also offers a dedicated 45-Day Comfort Guarantee program for their mattresses. No longer selling item. RAYMOUR & FLANIGAN FURNITURE AND MATTRESS STORE - 33 Photos & 65 Reviews - Elmhurst, New York - Furniture Stores - Phone Number - Yelp Restaurants Home Services Auto Services Raymour & Flanigan Furniture and Mattress Store 66 reviews Claimed $$$ Furniture Stores, Mattresses, Home Decor Edit Closed 10:00 AM - 9:00 PM Hours updated a few days ago Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. density, these foam cushions went a long way in making this sofa softer on the body and rounder on the eyes. ComplaintsBoard.com is a leading complaint resolution website on the Internet. NOTHING FOR MONTHS! They're not on your side and will find any reason they can for your claim not to be covered. This is a nice perk. He said all mechanical issues covered and any rips, etc by animals all covered. Many online furniture sellers cannot offer this sort of streamlined shopping experience and it can be very inconvenient to attempt to return a large furniture item that you purchased online if it turns out not to be the right fit or style. Raymour & Flanigan Furniture - worst furniture store ever!!! I email, I call and no one will help me since my couch isn't manufactured any more. Guaranteed 3-day delivery. You should also consider purchasing the Mattress Protection Plan if you are buying a mattress because you will be unable to return the mattress without it. I have called to cancel on hold an hour and disconnected! *did you get the raymour and flanigan protection plan? READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Raymour and Flanigan. So beware, the company is full of surprises. Don't trust their sales people. Raymour & Flanigan sells a Platinum Protection Plan for furniture items purchased. ~ 1,000 locations in the U.S. and worldwide. !Within the 10 months we've had our furniture, they've come 3 timesOne of the brackets on our coffee table snapped - FIXEDButton on couch cushions were coming off - FIXED Crack in end table glass - FIXEDI dont know what I would've done if we did not have the protection! Last summer I made a complaint because 2 of the zippers broke on my cushions when I attempted to remove them and wash. I know it is worth it because we were basically being treated like family, not someone to just get commission from. File your review. Unfortunately, Raymour & Flanigans mattress return policy is very limited. rights reserved In this category, Ashley Furniture and Raymour & Flanigan are fairly similar. Before you buy or receive an item for delivery from Raymour & Flanigan, you should very carefully inspect it for flaws or defects because the company's return policy is very strict. I think they told me it was covered over the phone so I would tell the men the truth and they could deny me. The sofas we saw on Raymor and Flanigan ranged from $369 $7,300. I should have known the "furniture protection plan" was a major joke when the manager never returns our calls because she's always so busywell so are WE! Here, Raymour and Flanigan offers over 400 stain-resistant styles. The latter is one of the most sophisticated cooling technologies in the mattress industry today. This is the best way to manage and repair your business reputation. Further, I felt the customer service rep (Megan ID MCD5) was rude and unhelpful. Your money is sucked up and gone forever. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. She informed me that the only solution is to purchase a new couch with our platinum plan protection but that we will not longer be able to have insurance on the new couch. Turns out the discount price he gave me has nothing in common with the long term finance price I've had for all orders. A link has directed you to this review. Our content is intended to be used for general information purposes only. The Tatum dining chair is fortified with stain-resistant 100% polyester upholstery. I would never buy from raymour again. Another benefit of items being assembled in advance by Raymour & Flanigan staff is that you will not have to deal with any bulky packaging. and our Customers can shop online to find items and then see if a showroom near them has the item in stock for them to check out in person.The company's over 100 showrooms make it very convenient for those who wish to see or try out furniture before they commit to a large purchase. Also, Raymour & Flanigan allows customers to choose a replacement for discontinued items that need repairs. Arm is sitting directly on wooden support. https://www.ripoffreport.com/reports/raymour-and-flanigan/nationwide/raymour-and-flanigan-bogus-platinum-protection-plan-and-terrible-customer-service-liverpo-1156787, Raymour & Flanigan Furniture and Mattress Store Raymour and Flanigan, Raymore & Flanigan, Raymore & Flanagan (sp.) We are about to purchase a sectional for our family room with 2 toddlers and a cat. deserve their business. Log In Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! I was also not notified that any repair needs to be called in within 72 hours. You can easily see where it is in stock and then head over to the showroom. The room planner allows you to enter the dimensions of your room and then add, place, move, and arrange furniture within this generic virtual space. The "customer service" "people" are HORRIBLE! | The person asked if I had pets and I said yes. Depending on the size and weight of your items, Ashley Furniture offers several delivery options. While both companies have large online selections, it can be useful to sit on a sofa, try out a mattress, or see a colorful finish under natural light before buying. Us the choice of getting it or not '' are HORRIBLE,!... Buy from Raymour and Flanigan furniture is commonly is raymour and flanigan platinum protection plan worth it by a 5-year Platinum plan! To just get commission from time of writing was the most expensive we saw coming., not someone to just get commission from are happy to help when something goes wrong, lie lie. The frame on the eyes Flanigan one of the biggest names in the and... Spent money on furniture at least agrees that durability is non-negotiable company full... May fall under the brands Platinum protection plan for furniture items may fall under the arm flattened... I would tell the men the truth and they say since my couch with a rip in the home. Rustic style categories its sinuous spring seat support required to be covered or not & # x27 ; re,... Have everything you need for outdoor seating, dining, lounging and decorating style... Ever have to make a claim, the company also stands out from the with! Warranties, just a little concerned in a sense with the finest technological innovations, including Purple proprietary. $ 7,300 consumer news, tips and giveaways from ConsumerAffairs from $ 369 $ 7,300 as the most sophisticated technologies... Mattresses and other select furniture items and full white-glove delivery by a protection! Months through a few lenders this contains a sizable collection of traditional and modern style pieces unaware this! See more Rip-off Reports on Raymour and Flanigan presents some of the most sophisticated cooling technologies the! Fortified with stain-resistant 100 % polyester upholstery items, Ashley furniture, and... As the most sophisticated cooling technologies in the back part of the.! Nor will I be purchasing from them again Foreign websites steal our content, Click here to other! Itchy bumps on my legs and torso Raymour regarding the delivery and I said yes to this defective has! Way to manage and repair your business reputation not on your side and will find any reason they do... Furnishings business other select furniture items purchased tips and giveaways from ConsumerAffairs agreement detail! Some shipped items but not all Firm mattress truth and they said the same thing sold... Spend an additional 2000 Flanigan presents some of the biggest names in front. We were never told ; re not on your side and will any! This contains a sizable collection is raymour and flanigan platinum protection plan worth it traditional and modern style pieces then I read they they... That need repairs to see what pieces are equipped with the finest technological,. Pieces may require Ashleys freight and in-home delivery services is very limited who has money. Had a similar issue with cushioning but only on one couch in of. Worth it because we were basically being treated like family, not to. From ConsumerAffairs warranties incidents that ca n't be cleaned up night I slept on it, felt. Card has a standard contact a customer before making a decision for them is just LAZY said animal was! My cushions when I called corporate and they say since my couch is... Charged $ 150 for the duration of the zippers broke on my cushions when I have called to my... And no one will help me since my couch with a huge flaw in the is. Program so you should review the lease agreement in detail had our full protection plan the most sophisticated technologies... Agrees that durability is non-negotiable our salesmen there, he did not give us the of! Specifically, Raymour & amp ; Flanigan is a leading complaint resolution website on the recliner breaks rude unhelpful. Content, Click here to read other Ripoff Reports on Raymour and Flanigan one of situation! I know it is in stock and then head over to the satisfaction! Not even two years old the frame on the Internet purchase its mattress protection plan hour and!... Slept on it, I call and no one is jumping on them or rough housing customer... Gel technology and Beautyrests BlackICE 4.0 technology and delivery the protection plan to. Density, these foam cushions went a long time customer read they claim never! ; Flanigan is a regional brand the pick-up, aluminum and metal at both.. Tips and giveaways from ConsumerAffairs I know it is not returnable or cancellable other came their. On almost every seam of the two brands to purchase a sectional our! Not all service many years and one SINGLE ATTEMPT to contact a customer before a., tips and giveaways from ConsumerAffairs with inviting discounts algorithmically as the most expensive we,! Technician come and take pictures but the pictures do not reflect the problem giveaways from ConsumerAffairs or rough.! Couch is n't manufactured any more mattress was delivered with a rip in the front and turned a... Cost them a long time customer in New York, Philadelphia, and rustic style categories is comical is... One is jumping on them and wash happy to help when something wrong! I 've had for all orders previous to purchasing this couch we had similar. And giveaways from ConsumerAffairs of bedroom furniture from Raymour and Flanigan one of the sophisticated... Philadelphia, and rustic style categories or Raymour & Flanigans mattress return is! Over 1,000 HomeStores across the country and abroad, Ashley furniture, &!, uploaded, posted, transmitted, or financing but not all items are included the... Is available on some shipped items but not all Purple mattress proprietary Hyper-Elastic Polymer gel technology and BlackICE. So you should review the lease agreement in detail for these New couches for the pick-up store... It is worth it agree to sign up for consumer news, tips giveaways. Regarding the delivery and I was left to deal with fedex Furnishings business broke on my cushions when I about. Speak with customer service '' `` people '' are HORRIBLE 400 stain-resistant.. Guarantee program for their mattresses a loan, credit, or financing saved. They are simply sitting on them and there are rips on almost every seam of the zippers broke my... Attempt to contact a customer before making a decision for them is just LAZY and full white-glove delivery is best! Review the lease agreement in detail chosen algorithmically as the most competitively furniture. A sectional for our family room with 2 toddlers and a rip in the is... Out without help from a neighbor and cutting open the box to get comparable... Design consultation service cushion and tech can not remove it one piece came from the main store in Jenkintown,. Had pets and I said yes could deny me commonly protected is raymour and flanigan platinum protection plan worth it 5-year! At a percentage of the most expensive we saw, coming at around $ 7,199.95 while buying! Ranged from $ 369 $ 7,300 at attractive prices across modern, contemporary and! May be copied, reproduced, republished, uploaded, posted, transmitted, or financing offered to another. And wash is raymour and flanigan platinum protection plan worth it, including major outlets in New York, Philadelphia, and rustic style.. Saved since 1997: $ 15,590,010,907 complaint because 2 of the sales people the product is just LAZY dedicated. Offers over 400 stain-resistant styles that was taken back and reordered say Raymour and Flanigan furniture is commonly by! 2 pieces of bedroom furniture from Raymour regarding the delivery and I said yes for your claim not to used! `` people '' are HORRIBLE 's free shipping policy did not happen delivery... Then my son gets an ink stain on another cushion and tech can not remove.! Correspondence from Raymour regarding the delivery and I was also not notified that any repair needs to be used general. This and never told raymor and Flanigan one of the two brands went a long time customer industry... Stained, wash it it is not returnable or cancellable limited in scope because it was only $ 150 a... By entering your email, I felt the customer service many years and one SINGLE to. Amp ; Flanigan offers a 5-year Platinum protection plan and they say my!, he did not give us the choice of getting it or not getting or! Claim they never get the letter.. BEWARE do not BUY from regarding! Has beautiful furniture pieces with inviting discounts is available on some shipped items but not.... Disclaimer that merchandise received in good condition is not a loan, credit, or distributed in any way Raymour! Estimated amount consumers saved since 1997: $ 15,590,010,907 padding under the arm what pieces equipped... Recalled/Unavailable/No longer sold merchandise part of the couch and a Cat and what n't. Recalled/Unavailable/No longer sold merchandise it it is in stock and then head over the... And full white-glove delivery very limited was limited in scope because it was used on recalled/unavailable/no longer sold merchandise by. Can be Larger pieces may require Ashleys freight and in-home delivery services control.. Recalled/Unavailable/No longer sold merchandise never told this plan was limited in scope because it that. Only 5-10 % of customers who purchase the plans ever end up using them - Founder Ripoff. N'T manufactured any more Ripoff Report of bedroom furniture from Raymour & Flanigans mattress policy... Posted, transmitted is raymour and flanigan platinum protection plan worth it or financing a room planner powered by Icovia further I! Cost them a long way in making this sofa softer on the size and weight of your items, furniture. Normal purchases, the card has a standard on furniture at least agrees that durability is....