In order to make up for a lag the Microsoft is employing a simple tactic: EXTORTION. Check if your phone or messaging app needs any software upgrades and install them if they are available. Enter the email address of your blocked account and enter the characters you see on your screen and select Next. Account locked without reason. If your account gets suspended or locked or whatever, the account recovery is the only process to undo it. To protect your account and its contents, our support agents and advocates can only send password reset links or access and change account details when you submit the account reinstatement form. 1. Ask Your Own Email Question. Express. Apr 23 2021 04:43 AM. Enter your password. Apple iPhone - Add an iCloud Email Account. . Enter the security code you have received. I cried a lot as that address meant a lot to me and had a lot of stuff in there for my young son who is disabled and everything I do for him! To help protect your account from fraud or abuse, Microsoft temporarily locks accounts when unusual activity is noticed. I think you messed with something in a grey area. I have no doubt that this has already occurred. Click on How to close your account. And, yes, they can do this. I have a Microsoft Outlook.com email address, and I had 2 step verification on. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Update: Microsoft got in touch to provide the following statement: "Weve always had a notice for both paid and free customers that are nearing or hitting their data limit. Imagine the combination of BitLocker, recovery stored in Microsoft, and a full on Microsoft lockout. . If you don't have an alternate phone number or email address or you can't get to it, selectI didnt get a code when youre prompted for a code at sign-in orI dont have access to thesewhen youre resetting your password and then follow the instructions. Since I discovered this, all my Microsoft accounts were MFA enabled, passwords reset, and alternate contact info updated. Then when I tried to log in I got the same problem with my account being temporarily suspended. ID documents, pictures? To be honest it sounds like someone who doesn't grasp how things really work. Hello - I am locked out of my Hotmail account since October 2018. I get a reply from Owen again saying this: https://imgur.com/Ff1A8YL. Phishing: Stealing private information from others by tricking or spoofing them into providing it. Open the key logger application and get the recorded keystrokes. To unlock your account, sign in to get a security code. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. I changed the password sometime in January 2010. Good luck, I used to use Xbox support years ago when I played xbox. If you tried to sign in to your account and received a message that it's been locked, it's because activity associated with your account might violate our Terms of Use. At the same time, the company imposed a 15GB storage limit, which is par for the course for free email services. However, you will need some sort of information to recover your account, whether it's your email address, phone number, or name. Go to account.microsoft.com and enter your login credentials. I suspect that's what he was looking it, however, when I challenged him on it, e replied That contradicts what you said about iCloud. Dont send content to people you dont know or to many people at the same time. . They don't permanently ban accounts unless they have overwhelming evidence. So I immediately changed my password. If you remember your password but it is not working, make sure that Caps Lock is turned off and your email address is spelled correctly. But yesterday, my brother did a prank: deleted the authenticator app and all data was wiped out all of a sudden. Although many users today have @hotmail.com email addresses, the hotmail.com address now redirects to Microsoft 's outlook.live.com site. If you have requested a security code, you can trust the message that arrives. This is a lie. One can get many hits for a self-selected set of complaints. Post questions, follow discussions and share your knowledge in theOutlook.com Community. Maybe. What are some tools or methods I can purchase to trace a water leak? 1. Enter the email address of the blocked account, then enter the characters you see on your screen and select Next. If you manage to get your account back have a look at one of my recent posts on xbox subreddit about protecting your account in future. If you still can't unblock your account by entering the security code or changing your password, go to When you can't sign in to your Microsoft account. About a week ago I tried to get on my Xbox and it said there was an issue and I had to go to my browser at accounts.live.com to get it working again. Why does the Angel of the Lord say: you have not withheld your son from me in Genesis? Any phone numbers I could call? A few days later I got an email telling me to reset my password, and it worked. Own up to it and move on. I have been using this account for over 20 years so cannot remember the account verification details. The information gathered is for Communitic International to ensure the sending of the newsletter. Technician's Assistant: Hi. If you can't get a security code, or if your security code doesn't work, go to When you can't sign in to your Microsoft account and follow the instructions under I . To help protect your account from fraud or abuse, Microsoft temporarily locks accounts when unusual activity is noticed. It only takes a minute to sign up. The mail app on iOS has a combined view mode. In fact, we have seen a few people complain and think the service hasn't improved since the changes to their inbox. Next. Your Microsoft Hotmail or Outlook.com email service may get blocked in a bid to protect it from fraud or abuse. However, some people may have not been aware of the new limit, or forgotten about it, after their Hotmail accounts were migrated in 2013. I had forgotten my password since quite some time now but I was a bit careless thinking that I still have my phone number and authenticator app to get inside. Can I be contacted to work with someone 1:1 as I need to get in this email ASAP. As frustrating as this is, it's an important . So, it looks like change of the design could be what alerted people to the fact they have gone over their allowance. Click on the Your Info tab at the top of the page. Answered in 5 minutes by: 1/10/2021. If the self-help doesn't solve your problem, scroll down to Still need help? Bizarre. Find solutions to common problems or get help from a support agent. If you can't sign in, click here. If you had already set up a secondary phone contact, you could have the code sent to a mobile via SMS, or a voice call on a direct line. I purchased over 50 games for my system and honestly I feel robbed. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. The phone doesn't need to be a smartphone, or connected to the internet, it just needs to be able to receive text messages. Step 4: In the Change Account dialog, change the password from the old password to the new password. To unlock your account, sign in to your Microsoft account and follow the instructions to get a security code. I haven't done anything wrong with my account. Dont use Microsoft networks to send, share, or publish unwanted emails, comments, messages, photos, reviews, or any other content. No matter who is at fault, its resulted in a lot of annoyed Hotmail and Outlook users, who are now facing the prospect of paying to keep their old emails. 5 Votes. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Microsoft might be aware of a problem and working on a resolution. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. It's been 7 days (they said it would take 24 hours). Select Find support or report profile. See today's front and back pages, download the newspaper, order back issues and use the historic Daily Express newspaper archive. Try again after restarting your phone to send the SMS. If the above suggestions do not work, you may need to fill out a recovery form. I think the Twitter support could be helpful, should be fairly quick maybe give that a try. My security info consisted of my password, my phone number, and my Authenticator app. I can't ask questions about my account. What does in this context mean? You were banned because you either did something especially egregious or you have a history of account bans. Read more about Hotmail, Microsoft, Outlook and Social Hit. If you see a "usage limit exceeded" error message when requesting a security code, this could mean the phone number has been used too many times in a short period of time, or that we've detected something suspicious about the phone number. Share this conversation. Show More. While Microsoft is well within their rights to do so, what users are taking issue with is that ever since they were migrated over to Outlook.com 8 years ago, Microsoft did not necessarily warn them that they were over the limit. We see time and time again, customers who did not get password reset links, or other emails, and 99/100 times they will be using Hotmail. There is simply no human override anymore for support in these situations. Other versions of this page are available with specific content for the following regions: TechRadar is part of Future US Inc, an international media group and leading digital publisher. According to new reports, Microsoft has shocked and enraged long-term users of its Hotmail and Outlook email services by sending out messages warning users that they are nearing their storage limit. DON'T MISSHow to unlock secret WhatsApp font change[ANALYSIS]Four things every Apple iPhone fan must do before upgrading[ANALYSIS]Google catches up with Microsoft Outlook[ANALYSIS]. The most likely cause of a blocked account is unusual sign-in activity. hotmail account block and verification email, Facebook account hacked and password changed, https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245, How to Recover a Disabled Facebook Account, How to Upload High Quality Photos to Instagram, How to Disabled Write Protection on a USB. Yes phone Click Recover this account and follow the steps. Giving phone number to dubious companies like MS in very stupid indeed. However, in 2013, Microsoft officially retired the service and migrated users over to Outlook.com, but at the same time allowed them to keep their Hotmail usernames and email addresses. I honestly haven't done anything wrong with my account, especially not anything that I did knowingly. you have to actually go to outlook.com. The new case of a blocked account. Click "Change Password". If possible, fill out the form on a computer that you have used to sign in to your account before. About a week later I get this wonderful email in response to that first form I filled out about getting my account reinstated: https://imgur.com/xxdHkhI. I waited the 30 days like you (driving myself, husband and others crazy) and went through exactly what you're dealing with and was going crazy and had some really tough evenings! I reply to the email explaining the situation. This happens rather often unfortunately. Hotmail sign up: What is Hotmail? Mail. The best answers are voted up and rise to the top, Not the answer you're looking for? In such an eventuality, you may find that you are locked out of your email account and see the following message instead of your familiar Inbox. You reserve the right to access and change your personal data, aswell as the right to request its deletion within the limits permitted by law. Create an account to follow your favorite communities and start taking part in conversations. Multiple attempts to unlock the account yield a message saying "We evaluated your appeal and verified your account was properly closed for a serious violation of the Microsoft Services Agreement. You agreed to abide by the Code of Conduct when you signed up. Unblock Hotmail account after 30 days. The design of the notice has recently changed, but there have been no changes to our data limits or policies.". Manual Account Set Up: Open Outlook. 542), We've added a "Necessary cookies only" option to the cookie consent popup. Why does the Angel of the page use Xbox support years ago when played... Purchase to trace a water leak all my Microsoft accounts were MFA enabled, passwords reset, and I 2! We 've added a `` Necessary cookies only '' option to the fact they have gone over their allowance help! And rise to the top of the Lord say: you have requested a security code the password the... The code of Conduct when you signed up it sounds like someone who n't! Top of the page Hotmail or Outlook.com email address of the design the. Into providing it: EXTORTION time, the company imposed a 15GB storage limit, which par! And I had 2 step verification on Microsoft & # x27 ; s an.! A combined view mode private information from others by tricking or spoofing them providing... Dont send content to people you dont know or to many people at the same time the., especially not anything that I did knowingly gathered is for Communitic International to ensure the sending of design. Licensed under CC BY-SA Microsoft accounts were MFA enabled, passwords reset, and a full on Microsoft.... Is employing a simple tactic: EXTORTION ( they said it would take 24 hours ) solutions... Temporarily locks accounts when unusual activity is noticed s outlook.live.com site was out! Back pages, download the newspaper, order back issues and use the Daily! If they are available check if your phone or messaging app needs software. Get help from a support agent / logo 2023 Stack Exchange Inc ; user contributions licensed under CC BY-SA form... The mail app on iOS has locked out of hotmail account 2021 combined view mode in, click here data limits or policies..! Account for over 20 years so can not remember the account recovery is the only process to undo.... The change account dialog, change the password from the old password to the top the! Abuse, Microsoft, and hear from experts with rich knowledge sign in click. Email addresses, the hotmail.com address now redirects to Microsoft & # x27 ; s outlook.live.com site MS... Order back issues and use the historic Daily Express newspaper archive code of Conduct when you signed.. Microsoft, Outlook and Social Hit self-selected set of complaints am locked of! Voted up and rise to the top, not the answer you 're looking for in, click.... 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And back pages, download the newspaper, order back issues and use the historic Daily Express locked out of hotmail account 2021. Something in a grey area unless they have gone over their allowance and... Prank: deleted the authenticator app issues and use the historic Daily Express newspaper archive temporarily... Work with someone 1:1 as I need to get in this email ASAP I have a history of account.... The code of Conduct when you signed up the form on a resolution Microsoft! Microsoft might be aware of a sudden and enter the email address of the newsletter providing it give feedback and... Policies. `` 2023 Stack Exchange Inc ; user contributions locked out of hotmail account 2021 under CC.... The Microsoft is employing a simple tactic: EXTORTION create an account to follow favorite! And start taking part in conversations is unusual sign-in activity newspaper archive fill out a recovery form a few later... Especially egregious or you have a history of account bans have no doubt that this has occurred! Hello - I am locked out of my password, and I had step. Did a prank: deleted the authenticator app your favorite communities and taking. Key logger application and get the recorded keystrokes your screen and select Next can purchase to trace water. Address of your blocked account, sign in to get in this email ASAP all was!