Suburban Propane also operates in La Plata, Montezuma and Dolores counties. Dingmans . SUBURBAN-PROPANE Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: suburban-propane. I finally paid them because they threatened to cut my service even though ALL I WANTED WAS FOR THEM TO CORRECT MY BILL. When I have called I was told many times they did not install the tank. Per the suit, the plaintiff has spent considerable time, effort and expense, and incurred anxiety and stress, in attempting to resolve the defendants allegedly egregious billing practices.. Skip to content 1-800-776-7263 We're here 24/7/365 Minimal Bill) because I had not used what Suburban Propane indiscriminately and subjectively determined to be a minimum amount of propane! Now my issue is that is has been a month and half and I have been told twice that there is no time to pick up the (4) 100lb tanks that are still on my property along with two other 100lb tanks from the other company. If You Have Thoughts On The Suburban Propane. I have been a Suburban Propane customer since 2002. Suburban Propane is pocketing $1.95 per gallon what a bunch of theives. Lawsuit. So we decided to cancel with them and go with a different company. The lawsuit will pay out about $20 to the class of 111,000 but the fees it fought will continue under a different name. Her reply to me well you will have to catch him before he fills up your tank. We continued to get phone calls and bills through 11/10 harassing us about payment. Seriously if I could give them zero stars I would. Thanks. The latest review Kerosene was posted on Dec 31, 2022. We are checking local neighborhood pages and many people in WNC are complaining about this same issue. ITS THE MIDDLE OF WINTER AND I have small children at home! The latest complaint Tank and Service was resolved on Oct 23, 2014. Bank of America Credit Card eBill AutoPay Class Action Lawsuit Settlement. }); I just remembered I would be charged for these new ones. When I purchase an item in a store, again the cost per item is made available for my information, and I am not charged for items I do not bring to the cashier; however, the items I DO purchase become my property, and at no time has a store ever decided to charge me extra fees because I did not purchase some random minimal amount, nor has any store ever threatened to come repossess the item(s) for which I already paid! I do not know the amount to dispute (per the Summary of Your Billing Rights inclusion demand for this letter), as THERE IS NO COST PER GALLON IDENTIFIED ON THE INVOICE, so I am unable to determine the rightful charges for the 2.1 gallons I received and for which I am prepared to pay. Winter is [], Heating an off-grid home can be a challenge, but a popular, safe, convenient, and green solution for heating is propane. If you are a person with a disability and need an accommodation to be able to apply for a job, please call 1-844-SP-HIRES (774-4737) or send an email to [email protected]. I suggest everyone on this list go to Google and Yelp and tell people to join the class action suit and give them a poor rating so that others do not get swindled. checkDescriptionFormCookie("description-form-product",".description-form select#product"); I am on a fixed income and can not afford $1,400 for 200 gallons of propane. However, I did not deposit it within the 60 day window you imposed. Truth - is there no propane; no help; going out of business? home This is totally unacceptable and unprofessional. I told them if they were not out in one hour to remove their lock off my property the cops would be called!!! I have tried for 3 years to terminate service with this predatory company. August 26, 2014, 9:12 am. jQuery(this).addClass('active'); I was told by Suburban that I would have to dig up just the top surface area so that they could attach their cables to some hooks on the tank. years with no tank rental now trying to charge for rental of tank do I have to pay it, Creative Commons Attribution-NoDerivs 3.0 Unported License. A lawsuit claims Suburban Propane has billed Siskiyou County, California residents for excessive volumes of propane gas that could not reasonably have been consumed. I dont know what to do. There were never any contract signed when houses were built stating that tanks were owned by Agway. My balance come September was always $0.00. At the time the Suburban rep. stated I could purchase the tank at a later date. They have no contract with me, originally they told us when we moved in that we only had to use them for five years and than we can own the tank. One for the pool and one for my house. I waited and began calling your office 3 weeks ago. I want my account cleared since the bill has been paid. Second, Mr. George Patton is a top notch employee whom anyone would be happy to have on their payroll. I have 2 tanks. Can anyone tell me where this class action suit is at? You might also like . How about the fact they ignore call to stop delivery as tanks are full and our usage is minimal. 2nd we do not have enough propane in the tank to go another month when the new company will be coming. Similar stories that I have read here. The only appliance in the house is the hot water heater and we wash clothes strictly in cold water. Years serving our customers and their communities. I work for a volunteer fire department and they did the same thing to them! They are the highest priced in the Sonora area. HSR Annual Reports; HSR Resources; Early Termination Updates on Twitter; Early Termination Updates by email; Premerger Notification Office Blog Posts; Premerger/HSR Press Releases; HSR Early Termination Notices API Endpoint; Return to top. Heres the latest from Suburban Propane. 113.2 gallons of propane (fill up on a 350 gallon tank) My tank was at 50% when filled up. I own my tank. Vineland house exploded after propane leaked inside due to a delivery error, lawsuit says. Suburban Propane is charging me $3.74 per gallon, my new provider is charging $1.79 per gallon. The biggest problem I have is that theres too much SP reserves the right to charge other fees and not explain what they are. Lightner Creek Mobile Home Park owner faces lawsuit over rotting bridge. Wanted the service I had confirmed but because of Katrina and Christina I will be going to a different company for my needs. Suburban propane advertises they automatically fill your tank. now the say that i have to have that one removed before i can switch companies. . When my home was buit the builder installed inground tanks from Agway, now Suburban. I do not have that money. I am having a lot of trouble with suburban propane. They come unannounced and state that there was an agrement signed that I agreed to have a scheduled delivery. I am not pleased that Suburban does not schedule in advance and that once the tank is filled there is no recourse other than to pay. what is neutrophils automated absolute number. I have a second tank to pull after its empty. A federal court in Houston, Texas, recently dismissed a personal injury suit against grill manufacturer Weber-Stephens Products. }); It was so long ago the tank set 19 years, how can they charge for what has been there for so long. DoorDash Class Action Settlement of DoorDash Delivery Driver Independent Contractor FLSA Wage & Hour Class Action Lawsuit. If they do, the liability should be theirs not mine. Customer satisfaction since 1928. Called in when they said it had to be in Monday. finally received contract still with wrong spelling and sent back within 15 minutes and confirmed all was good to stay on original site visit date. Suburban Propane provides its investors with a Schedule K-1 each year. This charge is assessed when a customer does not pay a bill within the agreed upon credit terms. Havent pursued legal action again Suburban yet. In 2012 Suburban Propane acquired retail operations of the other propane giant Inergy LP, which operates in 33 states through over 300 locations. The Suburban Co. stated that we were charged $5.69 because we used a small amount of propane gas. They didnt swap it out like they said they would, they just removed it. GIVE THEM BACK THEIR BRICKS when flipping tanks. I must order gas once a year or pay a minimum delivery amount altho with covid I did not have a delivery in 2021. I suggest others do the same! I prepaid almost $500.00 for my 100 gallon tank and they still HAVENT COME OUT FOR A WEEK! Early termination fee, it has been a year and they claim I have a 3 year agreement that I didnt sign a price agreeement due to missing dead line when I signed up. At Suburban, we believe in disclosing the Safety Practices & Training Fee as a separate line item on the customers invoice. Enter email to receive notifications of new posts. Save my name, email, and website in this browser for the next time I comment. That I was erroneously charged. Nothing else. I have been having issues with this take for a few months. Can you say SCAM!!!!! The Safety Practices & Training Fee (which we formerly called the REG Fee) is charged to recover some of Suburbans safety related costs including, but not limited to, in connection with our own vehicle and facility inspections as well as our employee training and testing. Petro is only $2.69/gallon I told them to stop refilling my tank without calling me first because they will top off the tank all the time so they can collect the $50 delivery fee--when i don't want more gas. This class action lawsuit was later brought against Suburban Propane Partners L.P. and Suburban Propane, L.P. This complaint was posted by a verified customer. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. It is time for a new company as Suburban Propane does not operate in good faith. Alleged Excessive and Undisclosed Propane Gas Prices. The second fill after 3 months, I was charged over $3.00/gallon. I was fine with getting it the next day as a regular fill. I would like to have the name and number of the supervisor for the refund department. I have spoken with customer service twice and have been told there are no options. I am being charged $5.00 per gallon. Labor costs can vary by region and location. We have been requesting propane for a couple of months now and we keep getting told that we are on the list but still no delivers. This review was chosen algorithmically as the most valued customer feedback. This fee helps recover installation costs that were not initially charged at the time of installation and not recovered through agreed upon fuel purchases at the start of the contract period. We have finally notified them that they are in criminal trespass if they do not remove their tank. The receptionist on the other end had me hold on to see about a better price. August is historically the best month to get a tank refilled. Well, something did happen, the valve on the tank went bad and my mom lost all the propane in her tank. email [protected]@gmail.com In keeping with this tradition, we [], When it comes to camping, or glamping (a more luxurious form of camping), most people think of it as a warm weather activity, and they would be wrong. They were on time and kept me informed of their progress. jQuery('#product-dropdown-wrapper').html(localProductDropdown); estLat : estLat, My husband and I paid the final bill, though we considered it unfair. I have left messages for the person responsible to issue the check, and have received no call back. They have billed me $130 for my bricks & rebar where the tank sat since 1991. Some kind of reduction in yearly charges. 2 months ago we received a 3 day shut of notice to pay up. , Share Your Class Action Comments Below. Your tank one removed before i can switch companies be charged for these new ones charged over 3.00/gallon... 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