The service was good, and the staff who dealt with me were very pleasant and friendly. So much potential being wasted. Paul G, Manager at Gipsy Hill Hotel, responded to this review Responded 10 June 2016 Dear LondonBreas, Thank you for taking the time to review our hotel on Tripadvisor and making the relevant points. 29, an IHG Hotel: Brilliant Hotel, Fabulous Staff. Prices for cots are not included in the total price, and will have to be paid for separately during your stay. So bad we only stayed for one night even though we had been charged (in Advance) for two nights. Fellow travellers say good things about the helpful staff and size. Our team checks each review posted on the site disputed by our community as not meeting our. Several google searches later and we found the Gipsy Hill Hotel. DON'T It's dirty, worn out and disgusting. Warm Welcome to our variable group over 3 nights, several of whom were involved in events at Exeter Cathedral . Book Gipsy Hill Hotel, Exeter on Tripadvisor: See 691 traveler reviews, 158 candid photos, and great deals for Gipsy Hill Hotel, ranked #15 of 25 hotels in Exeter and rated 3.5 of 5 at Tripadvisor. Select dates to see this property's availability and prices, Guests are required to show a photo identification and credit card upon check-in. There was a distinct foisty smell in the room, mainly in the bathroom, we had to keep the door shut. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. My previous visit here was 35 years ago. Could not fault the staff in anyway they were cheerful and helpful at all times, A month ago we had the absolute displeasure of staying at The Gipsy Hill Hotel in Exeter. An Accommodation may choose to reply to a review. Booking not found. The most helpful contributions are detailed and help others make better decisions. Check your booking confirmation email to find your booking number and PIN. Where do I start? By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Room types may vary. Would definitely return! With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. Own or manage this property? Grounds should be a feature . but the grass hadn't even been cut. After our impersonal check. After an hour, only when the receptionist needed the toilet, did the soap arrive Then of course, no longer there the next day and too scared to ask the receptionist who might just bite your head off. Such a comfy bed. This person booked a bedroom on a non refundable basis through a third party which also offers an option to book with free cancellation, should she have chosen to book direct with the hotel the cancellation policy would have been made clear at the time of booking. It seems not. Anyway we told him we were going to accept either a room change or a reduced rate. Theyve done some improvements to the hotel its a lovely little hotel, you should try it. The room was a little dated and in need of a little tlc. Peeling wallpaper , mishmass decor/curtains/carpet. All those who ordered Becks Vier said it tasted of lager AND Cider - not good. Tripadvisor performs checks on reviews. Grounds should be a feature . but the grass hadn't even been cut. Error: The best is yet to come. This was the fifth time we stayed here, unfortunately it will be the last. Attended a work event here, three pump beers/ciders on tap, cider was off. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether its just a rating or contains comments as well, etc.). Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. The chef looked outside when it was p*sling down and declared, thats not happening The food was served from the kitchen, sausages were ok, burgers were savagely undercooked and I confess I steered clear of the anaemic chicken! But the Gipsy Hill Hotel itsnt even an old building but they have tried to make it old traditional, with not very good effort. Travel smarter with Agoda.com. Please let me know if you have any further questions If the system detects something that potentially contradicts our. Own or manage this property? What food & drink options are available at Gipsy Hill Hotel? Now one might think if a local business with 50+ employees was attending an event theyd make an effort. more. As you have no availability which is odd. Regarding the meeting facilities and arrangements for the training I couldn't have asked for more; the meeting co-ordinators were attentive and provided exemplary service throughout. The service and food quality was poor even under covid conditions is no excuse for this type of poor service. Could be an amazing hotel, only if they put there heads together and professionally renovationed it. Cannot fault them at all. On our explanation as to why we were a little peeved, the guy behind the desk began to laugh, as he obviously knew exactly the issue. DON'T It's dirty, worn out and disgusting. Its a lovely hotel very clean dated but the staff are brillant the hotel revolves around the staff i will stay at the hotel again you do need a car to stay at this hotel because not much is in tge local area. Attended a work event here, three pump beers/ciders on tap, cider was off. We cant understand that as surely its not hard to put a minimum amount of items in a room, after all they have to wipe down the tv control so why not a kettle. Please note that all Special Requests are subject to availability and additional charges may apply. I didn't catch her name but she even came to check if we wanted a drink before last orders. If you like, you can sort and/or filter them (by time of year, review score, etc.). How far away from CTCRM Lympstone camp is the hotel? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Lots of parking, guessing its because no one comes here. Lock in the lowest price from these sites. Special rates on Gipsy Hill Hotel in Exeter, United Kingdom. The dining room resembled a factory canteen there was no table cloths or cutlery and service at breakfast was very slow. What are some of the property amenities at Gipsy Hill Hotel? I could go on but just writing this is winding me up! When we attempted to register our concerns and check out, we were told i believe by a security guard?, No staff member available , just to throw your room key in the bowl on the reception desk. Tripadvisor performs checks on reviews. Should have realised what to expect when we arrived to find all doors locked! Plenty of tea and coffee though. Does Gipsy Hill Hotel offer any business services? You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. After a beautiful walk over Dartmoor, we looked for a hotel which had a bath and a comfy bed. There are more places to choose from in the, Lock in the lowest price from these sites. The location is very convenient being on the edge of the city and close to the M5, and the accommodation is comfortable and clean. Lots of parking, guessing its because no one comes here. Where do I start? However, the bar toilet did not provide soap. Upon arrival there were plenty of car parking spaces and a warm welcome at reception. Well, hmm, erm, probably would of had a better stay in a tent tbh! Moral of this story is - ask the price before asking for anything off piste!! Then the toast arrived by which time I refused the food and my toast was passed over to another table. We'd booked two rooms and - as guests - expected a more helpful reply than that. Are you closed this year? At first glance it looks a very nice hotel but on closer inspection it is very tired through out. It seems not. Breakfast was average at best. We came away for a few days to celebrate our Pearl wedding anniversary, and we found an oasis of calm in the Gypsy Hill hotel. (actually didnt get any sleep). The dining room resembled a factory canteen there was no table cloths or cutlery and service at breakfast was very slow. Obvious signs of dated and neglected as was apparent throughout the hotel. Clean and adequate. You are zoomed out too far to see location pins. Set in beautiful surroundings with spacious grounds there is a feeling of yesteryear when the house became a hotel. The room was clean at first glance. A Chic Relaxed Ambience in Schwabing. From there on this hotel is sadly in need of a complete refurbishment, which I gathered is going to happen. The downside which we thought was really bad, was the fact that I was charged the same price for a small bowl of custard as my partners sticky toffee pudding! Sign up and we'll send the best deals to you. Hotels near Virgin Balloon Flights - Exeter. When a few families stayed (friends of ours stayed too) and all had the same complaints and pictures to prove it, you'd think the management team would take it seriously. Gipsy Hill Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. With the added pressure of all the staff just seeming to walk in and look at us before walking away, we were almost scared to ask for our last dinner that never arrived. Breakfast was table service with a chosen time slot and a hot English breakfast with cereals and toast, all nice and fresh We would recommend this hotel and certainly stay here again if we traveled this way Read more Date of stay: July 2021 I recommend staying at this hotel and we will be back next time we are in Exeter. 29, an IHG Hotel: Great hotel , great staff , breakfast still poor - Read 1,535 reviews, view 173 photos, and find great deals for Holiday Inn Express Exeter M5, JCT. Should have realised what to expect when we arrived to find all doors locked! Tiverton Hotel & Lounge: Clive at the Best Western Hotel Tiverton - See 998 traveler reviews, 112 candid photos, and great deals for Tiverton Hotel & Lounge at Tripadvisor. Property Details: The Conrad Los Angeles is a vibrant, luxury destination in downtown LA. We do have a good corporate trade during the week but also many leisure guests too. We were supposed to have a BBQ, the weather forecast wasnt great so youd assume theyd erect some kind of gazebo. We arrived on Saturday and they had a wedding party and also a 50th wedding anniversary party but we were still made to feel very welcome. Try again. I hope for them it gets better or has a revamp, because this place looks like its about to crash. Good location - show map. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. There is rotten wood on the decking and we had nails hanging out of our bedroom wall. Service was personalised and friendly. Holiday Inn Express Exeter M5, JCT. Own or manage this property? NH Collection Mnchen Bavaria. Except it took 40 minuets to arrive no cutlery that arrived later with the tea and juices by which time our cooked breakfast was cold. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. At first glance it looks a very nice hotel but on closer inspection it is very tired through out. Room types may vary. On checking in we were advised of virtually no facilities available. Room types may vary. Can't really comment. Grounds should be a feature . but the grass hadn't even been cut. What are some of the property amenities at Gipsy Hill Hotel? Is parking available at Gipsy Hill Hotel? Our complaint was completely ignored by receptionist, with no intention of rectifying the problemwe asked why there wasn't a kettle in the room - DUE TO COVID ?!?! But the hotel itself is very dated. Prices are provided by our partners, and reflect the total stay price payable through our partners, including taxes and fees that are known to our partners and which are due at time of booking. Scaffolding and piles of wood, pipes and things just strewn around. On a positive note all the staff were extremely friendly and helpful. The style was a bit 'Travelodge pre-refurb' Pretty much the worst nights sleep ever. The only way to leave a review is to first make a booking. Nearby attractions include The Black Horse (1.2 km) and Brightfire Pottery (0.4 km). You're eligible for a Genius discount at Gipsy Hill Hotel! Have you updated your bar area and rooms and employed a general manager? Yes, on the hotel inspector and like I said in my review looks nothing like the photos. 29, an IHG Hotel at Tripadvisor We sometimes show external review scores from other well-known travel websites. That's how we know our reviews come from real guests who have stayed at the property. The room was clean at first glance. Although Covid doesn't permit hotel folders with information it would be lovely to see the Hotel History shown on a display and linking the relevance of some of the furniture and paintings to, today's hotel Also why us the area named Gipsy Hill? 29, an IHG Hotel at Tripadvisor. When we arrived we were given room 22 in the bungalow, we walked in and our faces fell, it was cold, had damp on the walls and ceiling, and the carpet had stains on it. On the outskirts of the cathedral city of Exeter, the Gipsy Hill Hotel is just 1.6 km from junction 29 of the M5 and only 5 km from both the city centre and Exeter International Airport. Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant. Does Gipsy Hill Hotel offer any business services? We won't be staying again, as our complaint was not rectified. Two posters on the mirror about washing your hands during Covid. Ses points forts Parking gratuit Connexion Wi-Fi gratuite Chambres familiales quipements pour les personnes handicapes Chambres non-fumeurs in, we had to locate our room alone, in the building opposite the car park (there are two) The view of the car park from our window concluded with a mini van parked in its allocated spot and we were greeted with some really long dark hair across the duvet. Bed was like sleeping on concrete. I used this Hotel on Sunday, I needed a meeting room to interview someone, I chose it for its location near the M5, and availability for a Sunday, the staff who dealt with my booking met my needs very well, and my room was just what I needed, and at a good value price too. Payments made by partners impact the order of prices displayed. When we attempted to register our concerns and check out, we were told i believe by a security guard?, No staff member available , just to throw your room key in the bowl on the reception desk. Stayed at the Gipsey Hotel for a few days. in, we had to locate our room alone, in the building opposite the car park (there are two) The view of the car park from our window concluded with a mini van parked in its allocated spot and we were greeted with some really long dark hair across the duvet. Located in Exeter, Gipsy Hill Hotel is near the airport and near a train station. she was the only staff on duty and why would she want anyone else ? Little bit tired but enjoyed this place. I'd like to help out anyone thinking of staying. There are more repeat guests here than most other properties. Its almost ready for the bin. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Dated. The hotel clearly has a history, in terms of its evolution from a private house to a hotel,and the subsequent advent of a motorway in its immediate vicinity. Please dont include personal, political, ethical, or religious commentary. To save at this property, all you have to do is sign in. Thank you for your enquiry the camp is 5.5 miles Will never come back. You can only leave a review within 28 days after check out. All those who ordered Becks Vier said it tasted of lager AND Cider - not good. There are no extra beds available at this property. Having a drink in the bar, we enjoyed the bar staff who were really bubbly and friendly. 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