You place an order on our website and our mobile app by clicking the "Place Order" button at the end of the "checkout" process. If youre off sick due to a disability-related illness, your manager will try to support you to return to work. In such cases, to qualify your order must be accepted or delivered before the relevant expiry date. Learn about Morrisons Bereavement Leave, including a description from the employer, and comments and ratings provided anonymously by current and former Morrisons employees. Depending on the facts of the case, this could include making any requested reasonable adjustments to the workplace, role or working conditions, and removing any causes of ill health in the workplace, if applicable. Also, if you become ill during your holiday, and are unwell enough that you wouldnt have been able to go to work, you can ask for those holiday days to be cancelled. For example, your organisation might have a policy on unpaid leave that includes a right for an employee with over ten years of service to apply for a career break of up to twelve months in length. Supermarket Morrisons has confirmed it has cut sick pay for unvaccinated workers who are forced to isolate after being exposed to Covid. If you require any information about orders you have placed with us, you can either log-in to your account [here] or contact Customer Services. Webthe absence as a conduct issue. Product specifications may change from time to time which means that, if the specification has changed in the meantime, the information displayed on our website when you place an order may not reflect the product you receive. Any items added before this cut-off time will automatically form part of your order. We reserve the right to terminate our agreement with you if we are refused authority for payment or reasonably believe that payment will be refused at any stage. If an employee is on long-term sick leave, for a dismissal to be fair, you must prove you have taken all reasonable steps to support the employee in their return to work. These terms and conditions together with our Privacy Policy apply to any products that you may purchase from our website groceries.morrisons.com or through our mobile app, Morrisons Grocery. Please see our "Cancellation, Refunds and Returns" section for further information about cancelling your order after this cut-off time. You also have the option to opt-out of these cookies. To achieve this position, we have a number of control checks throughout our purchase and delivery process, for example we may ask you to confirm your date of birth when you place an order with us, verify who you say you are through personal identity checks and we will only deliver to somebody who is, in our reasonable opinion, aged 18 or over. 542691 Talk to your manager about options such as using holidays or any remaining sick pay for the hours that youre not working. Never been entitled to sick pay as it requires ~ 6 months sick free work for 1 week pay In other situations, such as a request for a career break or travel, you have the right to refuse the request. Accordingly, when delivering products, if the person accepting the delivery appears to be under the age of 25, we will request photo ID (such as a driving licence or passport) to prove that they are over the age of 18. Items bought from Morrisons Daily; Baby products such as baby wipes, nappies, baby food, and baby powder These absences might count towards the absence triggers in some circumstances. Its independent and totally confidential. Shift Details: Night position working 4/3/3/4 shift pattern, 6pm till 6am. WebNorthwich. In the case of compassionate leave, this can be set out in a policy, but could also be left to managerial discretion. If you work in a safety critical role, including roles that involve driving or operating machinery, then the return to work meeting must happen before you start work again and your manager may also carry out a Risk Assessment to make sure that youre fit to return to work. We may ask you to get a Fit Note before the eighth day of your absence but well only do this in exceptional circumstances and the Co-op will pay you back if theres a charge for this if you give us the invoice you receive. I find the Morrisons attendance management policy at pages 77-100 of the bundle specifically states: If there is an issue with a colleagues conduct relating to absence e.g. As well as delivering to 86 stores, our team picks products for our online fulfilment centre in Erith and wholesale customers as far away as Hong Kong. For dismissal by reason of sickness absence to be lawful, an employer will need to ensure they are meeting their duties by law. There are many realities to deal with and company culture should reflect this. - Where theres a pattern of absence (such as the Tuesday after a bank holiday weekend or the day after a big social or sporting event). This category only includes cookies that ensures basic functionalities and security features of the website. A parent can take a maximum of four weeks of leave per year, in one or two week blocks, although the employer may agree to vary these amounts if it wishes. This website uses cookies to improve your experience while you navigate through the website. WebAn attendance policy is a transparent set of rules that define when employees should arrive and leave work and how they should register their arrival and exit. It is your responsibility to ensure that someone is available at your delivery address at all times during your booked timeslot. For example, if the employee has to take time off to deal with a family emergency, they are entitled to a reasonable amount of time, which is usually classed as 1-2 days. If you have more than one role with the Co-op, you should keep each of your line managers updated about your sickness absence and give them both copies of any Fit Notes. So, if youre absent from work for any length of time, its important to make sure that the documents you give us cover the whole time, with no gaps in between them. There are specific products on our website and mobile app which are labelled as having our Quality Guarantee. If you think that the product you have received does not match its description, then you can reject it in accordance with section 10.15. We will provide you with a cut-off time for amending your order before delivery. Employers are not required to change the basic nature of the employees role. The employee is also less likely to feel isolated. You dont get paid sick unless you have been there for 2 years and only after 1 week sick. For employers, consistency in data will also make it easier to monitor overall sickness absence and identify trends in individual and workforce absence. This is available on the Intranet, or on colleagues.coop.co.uk/working-here/people-policies or ask your manager for a copy. colleagues.coop.co.uk/working-here/people-policies, If you dont follow the absence reporting procedure, If we have reasonable grounds to believe that your sickness absence isnt genuine, If you give inaccurate or misleading information about your sickness absence, Why youre absent and how long you expect to be off work, Your phone number so your manager can contact you, Details of any urgent or outstanding work that needs picking up while youre off, You dont follow the Co-op Absence Policy, including the. In cases of long-term sickness absence, an employer may be allowed to lawfully dismiss someone. We may restrict deliveries in certain areas or remove certain areas from our delivery schedule altogether but we will always make this clear to you during our "checkout" process. However, in other cases, such as time off to go travelling, the employer has the right to decide. If any problems arise from these checks, we will attempt to contact you and require additional proof of age, identity or other information to be sent to Customer Services via email (for example, photo ID such as a driving licence or passport). 6183275 Other reasons to get in touch. Should you wish to cancel your whole order after this cut-off time, we may charge you for the full price of the perishable products contained in your order. Just so its clear, if your holidays are changed to sickness, this absence will count towards any absence triggers. If you reach one of these absence triggers, youll be invited to an absence review meeting to talk about your levels of absence. Webqualified); time is built into the attendance policy factoring in healthcare team members heightened exposure to the flu and other such illness. You are responsible for keeping confidential your username, password and any other information relevant to your access to our website or mobile app. This may be through a central HR telephone line. This training should cover the purpose of the contact, recording details of the contact and how to apply that information to assist the employee in their return to work. It should be agreed with your employee in advance. Phased returns can include returning on reduced hours or doing amended duties. Where the employee has the right to take unpaid leave. For example, if an employee took eight weeks of parental leave in their previous job, they have ten weeks remaining to take in their current or future role. WebOverview Your employer could start formal disciplinary action against you if they have concerns about your work, conduct or absence. WebJob Description - Customer Service Manager - Urgent. We will send you an automated message which will be shown to you on our website and mobile app immediately after you have placed your order. While unpaid leave requests may come from the employee, the coronavirus crisis is seeing employers consider their workforce options, which may include considering unpaid leave. Appointments with the doctor or dentist (unless the employee is pregnant in which case you have to allow paid time off for ante natal appointments). While ill-health incapacity is potentially a fair reason for dismissal, employers must also ensure they are not unlawfully discriminating against someone on the grounds of disability. Authority for payment will be requested from your card issuer when you place your order with us. We will process the refund due to you as soon as possible and in any case within 30 days of you informing us of your wish to cancel your order. To return products to us, please contact Customer Services who may at our discretion arrange for one of our couriers to come and collect the products from you and we will cover the costs of the return. WebAs Night Manager, its your job to lead and empower our colleagues to ensure our stores are always customer ready. In some cases, students may be asked for documentation in support of their need to miss consecutive days of class. We also use third-party cookies that help us analyse and understand how you use this website. It is called laying off and occurs where the employer does not have enough work for the employee to do, so asks them to stay at home. The return to work process should be outlined in the organisations sickness absence policy. We may limit the quantities of products (particularly those on special offer) delivered to any one customer if in our opinion the quantity ordered may jeopardise availability for other customers. If your absence is caused by an accident or act of negligence by a third party, you must tell your manager. You must return any cancelled products to us as soon as reasonably practicable and, in any event, within 7 days of notifying us of the cancellation. In some circumstances, an employer can require an employee to take unpaid leave, but only where there is a section in the employees contract of employment expressly providing for this. WebThis policy does not apply to: Tobacco products and electronic cigarettes; CDs, DVDs and computer software. And theres no charge for Co-op colleagues. Get the DM Business Newsletter & Invitations to our Events. Developing a return to work plan can help provide clarity for both the employee and the employer of the needs to be addressed, actions to be taken and the expected timescales. But you must follow the absence reporting procedure - otherwise you wont be able to change your holidays to sickness. If you feel that the amount of time off that the employee has requested is unreasonable, in light of its affect on your business, you can refuse the employees request. Check the contract An employee's contract should say: how much sick pay is how long sick pay can last Managers should call ER Services for advice on revising absence triggers for colleagues with disabilities. WebIndirect costs of sickness absence include: increased management, administrative and clerical time interrupted work flow lower productivity reduced quality and costs of lost materials loss of customers Audiences for Absence Data Collecting and analysing absence data cannot by itself, reduce levels of absence. For reasons of security and food safety, we will not leave your order unattended at your address. If you want to correct any errors you have made, you can use our functionality to go back and remove individual products from your order or empty your trolley and start again. If you have more than one Co-op job, absence triggers will be considered separately across each role. Your manager will meet with you after every absence to talk about how youre feeling and if there are any adjustments suggested on your Fit Note. If you think that any product you have received does not match its description, is not of satisfactory quality, does not meet any relevant guarantee we have made, or is otherwise faulty or defective, then in the first instance please contact Customer Services who will do their best to assist you. We may require someone to sign for your order on delivery. Keeping in touch during absence In some circumstances the laws where you are domiciled may apply and the courts where you are domiciled may have jurisdiction. This is known as self isolating. If youre off sick and have pre-booked holiday that youre too unwell to take, you can ask for the holiday to be cancelled so you can take it another time. Our website and mobile app are also only intended for use by consumers; that means people who want to buy our products for personal use and not for any business purposes. You can contact the EAP on 0800 069 8854. We dont accept texts, emails, messages on social media or messages from another person unless you really cant call yourself like if youre in hospital. Please note that if you do not choose a delivery slot before you fill your trolley, we will assume that the delivery date is the next day for the purpose of calculating the "product life". If you have any questions about how you need to report your absence or about the Co-ops approach to managing absence, please speak to your manager. Employee or Worker? Its really important that you follow the absence reporting procedure for every unplanned absence. This category only includes cookies that ensures basic functionalities and security features of the website. Does the employees illness or injury link in with any trend in sickness absence in the related workplace? If youre abroad when you become ill, you still need to follow the absence reporting procedure if you want to change from holiday to sickness. leave, anniversaries, There are, broadly, three categories of unpaid leave: An employee must be allowed to take unpaid leave in the following circumstances: Unpaid leave that you have to consider by law: Unpaid leave that is entirely discretionary: The number of days of unpaid leave to which an employee is entitled depends on whether or not you are obliged to give the time off in the first place. This can be a real incentive to retain good people. We reserve the right to amend or terminate any discount or offer at any time without notice (but this will not affect any orders that we have already accepted). WebIn your employee attendance policy, you may decide to give your employees a period of 5 or 10 minutes after their shift has started before you consider them tardy. We will also show you the "average product life" of certain products. WebJob Description - Night Manager - Hiring Urgently. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service. If you are not 100% satisfied with the quality any of the products which have our Quality Guarantee, then you can reject the products as being defective in accordance with sections 10.14 and onwards below. If you feel that the reasons for your absence are to do with your work, please talk to your manager, or an alternative manager, about this as soon as possible and theyll try to resolve things. We will not normally agree to leave your order with anyone at another address (for example, a neighbour). By making efforts to maintain contact during sickness absence, the employer can stay informed about the employees health and likely return to work date. The purpose of the reminder is to reduce the likelihood of delivery times being forgotten and/or orders being left incomplete, and is part of our order confirmation process. In general, such contact would be made by the absent employees line manager or supervisor. WebThe absence reporting procedure applies to all forms of unplanned absence including sickness absence and also things like emergency leave and compassionate leave but Job Type: Permanent / Full Time. If we are not satisfied that the person accepting delivery is over the age of 18, then we may not hand over your delivery. When an employee remains on long-term sick leave, or has a recurring pattern of time off work due to illness, you may have grounds for lawful dismissal for sickness absence, provided specific criteria are met. Once your appointment is booked, its important you attend. Long-term sickness absence with no recovery, Long-term sickness absence where no return to work plan can be agreed upon, Dismissals on the grounds of sickness absence, Long term sickness absence: final considerations, Employment Act 2002 (Dispute Regulations) 2004 and Employment Rights Act 1996, Disability Discrimination Act and the Equality Act 2010, five potentially fair reasons for dismissal, Employee or Worker? We will notify you if this is the case and will not charge you for the product. All absence is lumped together and results in disciplinary action even if it is down to operations or injuries through no fault of the individual. All payments will be taken following delivery. Unpaid leave is where an employee takes time off from their job without pay. This means youll return to work gradually, helping you get back up to speed and to check that any adjustments weve made are working. 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