We are glad to have had the opportunity of hosting you.Your review is very thorough and serves as a great overview of our hotel for other people who are thinking of staying with us. At least we are not like many unfortunate people who previously signed 14 or 25 thousand Dollar contracts which they are finding very difficult to use and now cant get rid of and have to continue paying the annual admin fee. Bahia Principe Luxury Akumal: A holiday made even better with Privilege Club - See 12,969 traveler reviews, 16,049 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. One rainy day we went back to our room to sit on the balcony only to be faced with an incessant boom. Lots of pools and restaurants to choose from the only other maun I have is on a evening of your sat out side you have to put up with smoke and vape why oh wy8 can't hotels have a none smoking area outside as there is only 2 places to go by the main lobby on a eve, Dear Guest,First of all thank you for your comments about your stay at Luxury Bahia Principe Akumal, Riviera Maya! Bahia Principe Luxury Bouganville. Bahia Principe Grand Tulum: Great resort! Because our vacation club is affiliated with RCI (Resort Condominiums International), you have your choice of over 7,200 resorts around the world when you choose where to spend your vacation week. Dear Carole,On behalf of the entire Luxury Bahia Principe Akumal Don Pablo Collection staff I would like to take this opportunity to thank you for your feedback regarding your recent stay at our hotel facility. $184,000 USD: Luxury condo with resort-style amenities This beautiful condo for sale at The Tulum Country Club in Akumal offers inviting indoor-outdoor spaces and the perks of living in a resort community. There were many boisterous groups partaking of the unlimited amount of booze available and many smokers. Luxury is an over exaggeration!! 4.5-star luxury property by the ocean. For those who want to wake up at the seafront and enjoy the very best in services and amenities. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. (day and night) Children's activities in the Mini-Club (4-11 years) 1 hour per day free . Conveniently nestled in the beach area shared by Bahia Principe Luxury Akumal and Bahia Principe Luxury Sian Ka'an, the adult-only Privilege Beach has been reimagined for those on the lookout for the all-inclusive experience . Drinks were endless with plenty of bars with high end alcohol to choose from. You do not wait any length of time.All in all, a great setting, wonderful weather, food and accomodation. The swimming areas were wading pools at the best with water only thigh high and no wave movement. Beach - very long, with areas with sand and other not accessible - you need water shoes to be comfortable Food - very good Drinks, . plenty of loungers under shade on the beach and pool areas and we . Taxes and fees that are shown are estimates only. One luxury Hotel asked if we could fwd them a screenshot showing where they were listed as they werent aware of this.After thinking about it over the next couple of days and doing some online checks (which we should have done prior to attending - our error) we decided to cancel and returned to their office within the 5 day cooling period.What a completely different reception we received.The initial salesman tried hard to convince us that we shouldnt cancel as it was such a great package. Services, Activities and Entertainment: Privilege Beach Club at Las Olas Beach House*. It is mentioned that the place is large; that is an understatement and you must think crowds, line ups and walkie talkies for the buffet restaurants and the trolleys. 2023 Privilege Club ~ Vacation as you are, New Event Space in Bahia Principe Fantasia Punta Cana, Family and Friends Experience In Punta Cana. We hope to receive you again at The Mexican Caribbean and please do not hesitate to contact us before your next visit. Visiting the sister hotels, added bonus. This is the first time we used it and all our regrets evaporated instantly. Everything was spotless clean and the maids do a brilliant job. Once the sun has set and the family is ready to enjoy the evening, head to these member-only areas for a drink before dinner or just before the night show at the theatre, which is just around the corner of the Privilege Lounge. In reply we pointed to the 5 day full refund cancellation written in the Contract where it does not mention refunding only part of the initial payment. All your observations are well received and we will do our best to reinforce the areas mentioned.Please do not hesitate to contact our Public Relations/Guest Service colleagues in order to receive the best assistance to improve your experience. Its such a shame. Bahia Principe Luxury Akumal . When my parents arrived, they had been given the end corner room and it wasnt done up. The flavours made it superb and am dreading going back to what we get here in the UK once Tesco have removed all taste.Entertainment. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Services subject to change without prior notice. The activities are so fun (families or couples). Dear guest,Thank you for letting us know your observation regarding your experience, we always make our best to exceed our guests expectations!It is great to read this amazing review regarding the service received during your previous stay at our hotel. Mexico ; Yucatan Peninsula . Bahia Principe Grand Cayacoa. We have found what I call a vacation and will be going back when our trip fund is replenished, Dear guest,Thank you for choosing us, it was a great pleasure to welcome you in our beautiful paradise.We really appreciate the time you take to share your positive impressions about our services. If you are planning your vacation at the Bahia Principe Riviera Maya, the choice is yours to delight in family-friendly wholesome experiences at the Privilege Beach in Bahia Principe Tulum or indulge in a chic and sophisticated ambiance at the adult-only Privilege Beach nearby Bahia Principe Luxury Akumal. Bahia Spa & Gym MORE INFO. But then, we didnt spend much time inside, because just at the rear of the block is a warm pool with jacuzzi's which helps.Food. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Sunscape Akumal Beach Resort & Spa. We had no trouble getting sunbeds on the beach even though we were having a leisurely breakfast and not getting there til 10ish. Services, Activities and Entertainment: Privilege Lounge*. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards.Regarding the situation described, all your observations have been forwarded to the General Management and RCI of the resort as guests satisfaction is our priority and rest assured we will be constantly striving to the excellence in our services.Your opinion is really important for us to keep the quality in our services at the hotel, thank you for sharing your point of view.We hope to have the opportunity to host you in the future as we believe you will enjoy our new services.Sending you our best regards,Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal, This hotel has a lovely reception area, clean restaurants and pool area but the rooms are a complete let down!! If we ever go back, I will just book through Air Transat - which is something that I know they would prefer I don't do but until they get their website and call center people set up efficiently, I'm going to-They've sold out to the Privilege Club, there was a time that I wrote: "You want to know what the Privilege Club is to us? There were many boisterous groups partaking of the unlimited amount of booze available and many smokers. If you were being extremely picky the bathroom could have done with a few touch ups but the whirlpool bath makes up for any cosmetic deficiencies ! The Hotels I spoke with were only aware of some RCI Timeshares within their establishment. !We truly understand your review and appreciate the opinion that all of our present and future customers may have. The rooms need a complete refurbishment!! They have an adults only section and its very quiet. . A modernized bar that features all you could ever crave as you mingle with fellow vacationers and soak in the Caribbean weather. No but only because there are so many other places to stay. With pools only steps away from beach, this hotel is bound to become your home away from home. Seven years ago we visited Grand Bahia Coba and bought a timeshare and had instant buyers remorse! It was nearly impossible to find. * Restaurants serving steak need to have steak knives * The Mexican restaurant in the Lobby Premier was disorganised with guests spending up to 35 minutes queueing to get in. With our Privilege Club program, members get access to the Privilege Club Suite and enjoy amazing Club benefits at all Bahia Principe Hotels & Resorts in the Caribbean and the resorts in Canary Islands. Dominican Republic, La Romana. Photos. Some services may be subject to additional charges, Mexico, Jamaica, Dominican Republic & Spain, Riviera Maya, Runaway Bay, Samana, Punta Cana, La Romana & Canary Islands, *Services and facilities exclusive for Privilege Club members, Services subject to change without prior notice. The 90 mins turns into 4hrs. We thank you for letting us know your observations and we sincerely regret for have not met some of your expectations, We appreciate the time that you disposed to share your valuable feedback with us.We hope you give us a second chance to restore your confidence in our resort, it would be wonderful to host you again. Pool MORE INFO. HOWEVER, there were things that we did not like and we will not be returning. Bahia Principe Grand El Portillo. The variety of salad is amazing, and while the dessert cakes and pattiseries were good, we lived on the fresh papaya, blood orange, guavas, necraines, prickly pear fruit.we had fruit at all three meals a day. Do not hesitate on contact us at: [email protected] on your next vacations !Receive our warmest regards from Mexico,Estefana DelgadoLuxury Bahia Principe Akumal. Xaha Villas Suites & Golf Resort. 2023 Privilege Club ~ Vacation as you are. Mexico, Jamaica, Dominican Republic & Spain, Riviera Maya, Runaway Bay, Samana, Punta Cana, La Romana & Canary Islands. The place is beautiful and well maintained. We hope to welcome you back in the near future, it will be wonderful to say hello to you again!Our best regards!Monserrat GmezLuxury Bahia Principe Akumal Don Pablo Collection, This is the version of our website addressed to speakers of English in the United States. My stepmum showed the reception a copy of the receipt that I paid that even had the promised room number on there and they just didnt care as they had given the room away. The rooms are very clean - some are outdated so if you dont care about that then youll have no problem! Bahia Principe Luxury Sian Ka'an: PRIVILEGE CLUB - See 9,496 traveler reviews, 12,542 candid photos, and great deals for Bahia Principe Luxury Sian Ka'an at Tripadvisor. Our favourite was the Arlequin gourmet restaurant as the service and quality of the food there were amazing.Snorkelling here was great with plenty of tropical fish to view.Transport buggies were very efficient.A few small niggles were:* The "hot" buffet food tended to be cold. The decor was dark wood and needed some tlc as it was a little dated!We had a garden view but our patio had no working outside light but to be fair there was nothing to look at anyway.As we were there in the rainy season inevitably we had a lot of rain this was a pain! Best regards,Estefana DelgadoLuxury Bahia Principe Akumal. See 13,361 traveler reviews, 17,483 candid photos, and great deals for Bahia Principe Luxury Akumal, ranked #14 of 20 hotels in Akumal and rated 4.5 of 5 at Tripadvisor. . At Akumal it was impossible to find a spot away from the music (often played at such a loud volume that the speakers vibrated). We stayed at the Akumal and it was so much nicer than Coba. Dear Guest.Thank you for choosing Luxury Bahia Principe Akumal Don Pablo Collection and for taking the time to share your recent stay with us.It is great to know that you really had a good time with us and you enjoyed your anniversary decoration!We are honored that you have selected our hotel as your holiday destination and will be looking forward to welcoming you back to our hotel.Kind Regards from Mexico,Monserrat GmezLuxury Bahia Principe Akumal Don Pablo Collection. I was reassured they would definitely have that room and it wont be given to any one else. 3.1K views, 114 likes, 21 loves, 46 comments, 50 shares, Facebook Watch Videos from Privilege Club: Surrounded by high-end residences and a golf course, you'll have an exclusive experience that. Amazing Resort - everything you could ever ask for, Del Sol Beachfront Hotel and Condominiums. Surrounded by amazing natural landscapes, Bahia Principe Grand Tulum offers pools just steps from the beach, spacious rooms, and a wide variety of dining optionsthat is perfect for families. There was no lighting above the table area which was frustrating as of an evening you could not sit around it as it was so dimly lit!! Bahia Principe Luxury Cayo Levantado. We visited the Italian, Mexican , steak, Brazilian and Indian A la carte restaurants. Bahia Principe Grand Tulum: Grand Bahia Principle Ahmed Mexico - Read 15,901 reviews, view 19,223 photos, and find great deals for Bahia Principe Grand Tulum at Tripadvisor I booked for two and it was 102CAD. We find nature noises like birds, the waves, wind in the trees and normal conversation relaxing. Room was super clean and cleaned spotless every day. There's something sublime about eating breakfasts oceanside in the morning.-Excellent a la carte dinners (we used the app to book everything). Would we go back? I have posted this in the hope that it may help to save others landing themselves in the same situation - As a direct result of the aggressive and intimidating response we received when requesting to cancel my advice would be to steer well clear of this lot. It is mentioned that the place is large; that is an understatement and you must think crowds, line ups and walkie talkies for the buffet restaurants and the trolleys. The staff can't do enough for you, they are so polite and helpful! RRPP A, Public Relations at Bahia Principe Luxury Akumal, responded to this review. There were fish to see while snorkelling but it was a sanitized snorkelling experience at the best, ideal for kids just beginning to snorkel, and you saw almost as many legs as fish. Now HK$2,605 (Was HK$3,091) on Tripadvisor: Bahia Principe Luxury Akumal, Akumal. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Our favourite restaurants were the Arlequin and Dolce Vita. Photos. Couldn't have asked for better service. We went with our friends who are seasoned resort travelers and we were curious how this Grand Bahia compared to other resorts (we have only been here). The staff is wonderful. *Services and facilities exclusive for Privilege Club members My fridge sometimes got topped up and sometimes it didnt. We received very preferential treatment for our fourth stay, room drops, fresh flowers, special wristbands, extra a la carte bookings, free tickets to the Mexican fiesta at the hacienda, this time we were flatly told that unless you stay twelve times or are a member of the Privilege Club, there are no more perks.We love the Mayan Riviera but we feel the inflation, over development and commercialization of the area is making it lose it's charm. - See 15,894 traveler reviews, 19,222 candid photos, and great deals for Bahia Principe Grand Tulum at Tripadvisor. I couldnt eat it and had to waste them all. beach shoes are a must ! Bahia Privilege Club WARNING. the staff work so hard and are so friendly, The food is everything you could wish for and everything is so clean ,The small extra thought of detail has gone on to so many things, The pools are beautiful even in a shower of rain. When you are at this resort you are able to go to all the other resorts and use their services as well. Feeling hungry and dont want to leave the beach? This place is fantastic value for your dollar, has everything and among the many all inclusive resorts in this area, it is one of the best.The few things that distracted/surprised us during this stay would likely be unnoticeable to the first timer, though I know that some of you are still reading and are thinking about booking or returning as well:-Booking through their website directly was an ordeal and their office in Miami made multiple excuses, never responded to emails and made false promises that were not met until they were disputed. The rooms are always spotless! Discover the best all-inclusive offers for Riviera Maya hotels and resorts. Beach Bar MORE INFO. and its verry bad for your health, I can feel the smell all the time :(( just because of that, want to go home!! They named this guy the big boss man he was the head of the Night club really wish we had gotten his real name. On the beach platform on the water is yoga, zumba and water aerobics, and well attended because it just works.This happens at the pools too. Bahia Principe Luxury Samana. ;- )Kind regards, Geraldine LunaLuxury Bahia Principe Akumal Don Pablo Collection. We find nature noises like birds, the waves, wind in the trees and normal conversation relaxing. Please do not hesitate to contact us at: [email protected] on your next visit.Kind regards!Estefana DelgadoLuxury Bahia Principe Akumal. I don't know how many times we would settle in to a quiet area only to have the music start. Bahia Principe Luxury Akumal: What I wish I had read in reviews re the beach, noise, the Privilege Club, restaurants, - See 13,080 traveler reviews, 16,271 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. We really want to thank you for all your comments about the services you enjoyed during your stay.We hope to have the opportunity to change your perception in the future as we believe you will enjoy our new services.Sending you our best regards,Geraldine LunaLuxury Bahia Principe Akumal. It was nearly impossible to find. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This music boomed from the pool areas and bars onto the beach. We actually found that while the bookable restaurants were really good, the same could be said of the buffets. 120. Grounds were well manicured. Share your best vacations moments using #ExperienceBPPC. I was hearing rumours of $10,000 plus for lifetime membership. Waterslides and themed swimming pools the Zama Fun Park an the oasis for young children and the young at heart to cool off. Find out our Bahia Principe Luxury Akumal Resort. From 8.699 USD. Dear H2926HLdavidb,Thank you for choosing our hotel for your recent vacation. I was so annoyed and disappointed. They tell you everything they think you would be wowed with - the savings on holidays, the top quality rooms and service you would always get as a Privilege Club member and the low fixed price for 3 & 5 day short breaks at Hotels around the World. Taxes and fees that are shown are estimates only. - See 13,360 traveler reviews, 16,939 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. The place is beautiful and well maintained. Review tags are currently only available for English language reviews. This property is a great place to bask in the sun with a private beach, 2 beach bars, and beach massages. For Sale: 184000 - Condominium, 1 bed, 1 bath, 850 sqft at Quetzal 3 in Bahia Principe. Be sure to tag your vacation posts on social media with #VacationAsYouAre, and dont forget to follow us on Instagram and Facebook. This meant that the holiday offered plenty of variety. There is enough variety of food to suit everyone and the food is very good. The rooms are big and had a lounge and a stocked minibar. Europeans will certainly find holidays at a lower cost that the Timeshare Club - Best to check this yourself.Finally, to you Bahia Principe - SHAME ON YOU, allowing your Guests to be subjected to this while on holiday.More, Dear Stay802795,First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. If there were not there we would wait 10 mins just for drinks and thus was when it was quiet. Whether a family vacation or an adult-only escapade your vacation will surely be memorable. and we would have to go off site. Some services may be subject to additional charges, 2023 Privilege Club ~ Vacation as you are, Family-friendly Privilege Beach at BP Grand Tulum*, Adult-only Privilege Beach at BP Luxury Akumal*. Easily fixed, put down towels after shower. As well, this is the beach area for two of the other three resorts leading to very heavy use. Others found the sales pitches very annoying. Tiles were broken in the room around the table and under the bed!! Amazing views of the sea from the front and the infinity pool to the side. Whether you prefer to lounge by the beach, release your tension at the spa, or experience a taste of international cuisine, there's endless ways to enjoy each day. Great girls get away. * Staff promoting the privilege club in the lobbies were a nuisance by pestering you as you went past.All in all though a great hotel and an amazing holiday. My favourites were Jersey Boys and a rock band who got a standing ovation. All the services to coordinate your vacation at a click's distance. Our room gave us great view up the road to the adults only areas, and the coati, iguana and agouti are always around, coyote are seen now and then. 1.4K views, 48 likes, 21 loves, 9 comments, 21 shares, Facebook Watch Videos from Privilege Club: Feel the essence of the Caribbean with the most. This was our second trip to the hotel and we loved every minute of it, just can't wait to go back.The food was superb the last time we went but this time it had got even better you have so much to choice from. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Then its in to the Presentation Suite for the sales pitch, delivered personally to you (no one else) by a professional well versed Timeshare salesman (who will say that this is not Timeshares that used to be sold in the past (it is) and should you stupidly enough sign up (like us) - the statement you receive from your Bank clearly states Privilege Club Mex TIMESHARES. Bahia Principe Luxury Sian Ka'an: Tropical - See 9,502 traveler reviews, 12,551 candid photos, and great deals for Bahia Principe Luxury Sian Ka'an at Tripadvisor. There are not that many resorts that have a large variety of restaurants you can choose from, the hotel app allows you to book anything, report an issue, or request something.We stayed in Akumal, but also went to the other hotels for breakfasts or dinners, and all were of a high standard. The shower has a sunflower head on it, it is in a bath which is also a jacuzzi.