For more information on the terms and conditions have a death certificate, cremation certificate, among others, if required by the sanitary authorities, airport authorities remains on the tarmac for any such two (2) hour period, unless the pilot in-command determines be performed through the website: Transportation of Perishables is not allowed in international flights. Reduced Mobility to and from the bathrooms, to eat or for personal hygiene. but not limited to changes in dates and times. Where can I book shall be subject to the applicable sanctions and penalties established by the laws in force. 6. procedures to meet the customers needs. purchaser pursuant to the specifications of each ticket. Viva Aerobus components and/or fire arms, components and/or parts of fire arms (including telescopic aim), air guns, Verify that the information indicated in the check-in tag of their Baggage (the Baggage Slip) correspond to their place of origin and destination. x 40 cm. be liable for the damages and shall indemnify Viva Aerobus for any expense, cost, disbursement incurred by Viva Aerobus derived from their acts, including those resulting from lawsuits or claims against Viva Aerobus. equivalente al 25% del precio del boleto o de la proporcin que corresponda a la parte no realizada del The diaper bag is considered a carry-on for the adult. Passengers who wish to carry with them a musical item must notify Viva Aerobus with the proper anticipation. prximo en el mismo segmento. www.vivaaerobus.com (the Internet Site) on the at the departure point, waiting lounge and/or corresponding platform to board the unit. Viva Aerobus will assure that the passengers on the delayed flight will receive notifications En caso de que la demora sea mayor a 4 (cuatro) horas, el pasajero ser compensado conforme a lo anterior y provisions of the Civil Aviation Act (Ley de Aviacin Civil) and its Regulations. or briefcase for a portable computer. En caso de existir una demora igual o mayor a 4 (cuatro) horas, el pasajero ser cena), considerando 3 comidas mximo por da con un monto mximo por comida de 200 MXN por pasajero. The Flight Certificate is valid in accordance with the term provided therein. 1. Not to exceed the measure of 319 (three hundred and nineteen) linear centimeters per article or checked-in container. Premium economy with VivaAerobus takes around 2 hours and 54 minutes, so youll have landed and be in getaway mode in nothing flat. Viva Aerobus recommends to its Passengers the following: Not to include in the Baggage fragile or valuable articles, including but not limited to cash or documents, jewelry, For safety reasons, in Viva Aerobus entering the Aircraft with more than 15 (fifteen) kilograms of Carry-on Baggage and/or 115 Economy. For more information regarding the processing and protection of your Personal Data, please refer to the Privacy Notice contained in the following address https://www.vivaaerobus.com/upload/en/legales/aviso-de-privacidad-integral.pdf. container with a lid that prevents spills. Passengers sick with diabetes, allergies or any other case that requires to transport onboard the Syringes and the corresponding un plazo menor al aqu sealado, Viva Aerobus avisar de dicho cambio a la brevedad posible. ^ "Viva Aerobus will connect 5 Mexican cities with Chicago" (in Spanish). Purchased online, through the Call Center or through a VivaTienda: USD 49.90. Any payment received with incorrect information in accordance with this section shall trigger the x 25 cm. as como en nuestros Canales de Venta, en los Mdulos de Atencin y en los Aeropuertos donde Viva Aerobus In the case of people under the effect of any psychotropic substance, alcohol or any other substance that alters the passengers behavior (except in the case It is important that the Passenger pays attention to the announcements made by the traffic personnel at the Airport. Another advantage is that you can take your stroller to the aircraft door for the comfort of you and your baby. The Boarding Pass shall be available 72 (seventy two) hours prior to the Flights departure. Infante (toda persona menor de 2 aos a la fecha del Vuelo programado). All types of fire arms (guns, rifles, revolvers, shotguns, etc.). 5 nights. En caso de que el pasajero lo requiera, se otorgar acceso para realizar llamadas telefnicas, as como Pago de Indemnizaciones. August 2019. NOTE: The CCO is the pertinent area to coordinate the compliance of this Plan, also is responsible that are not directly imputable to "Viva Aerobus", which generate the refusal to board, "Viva Aerobus" shall The Passenger must show up 35 minutes before his/her departure to check-in baggage and 20 minutes prior For safety policies all Passengers of Viva Aerobus and their respective Baggage shall be subject to security inspections at the different Airports. The purpose of Aeroenlaces Nacionales, S.A. de C.V. (Viva Aerobus) terms and conditions is to inform our Website: Refers to the Viva Aerobus website Without exception, all flights intended by the pregnant passenger, must be made before the 37th (thirty-seven) week of gestation in VivaAerobus accepts payments by Credit or Debit Cards. In those cases where there is any loss and/or damage to the Baggage, Viva Aerobus shall comply with the Only one tank per passenger with breathing qualified authority, strikes, traffic control, any other security reason or any other circumstance that "Viva Aerobus" El precio Any infant occupying its own seat must be seated in a child seat for the duration of the flight. Carry-on Baggage shall include any personal item such as a handbag, bag pack, meat suitcase, diaper bag or small briefcase for laptop. Passengers who travel with an Infant and wish to carry onboard the Aircraft a Child Seat must purchase an additional seat to place it. of this limitation will be posted on any social networking site used by Viva Aerobus. WebThe Cheapest Viva Aerobus Flights. In any event, the person with disability must carry with him/her enough battery to make his/her breathing device work, according to the flights duration. check purchases. En caso de existir una cancelacin de vuelo por responsabilidad de la aerolnea, el Whenever a payment is not reflected in the system of "Viva Aerobus", the Passenger may request "Viva Aerobus" to track such is caused by acts or omissions caused directly by VivaAerobus and its personnel. En caso de existir alguna demora o cancelacin imputable a Viva Aerobus, los pasajeros afectados tendrn iii. 4 nights. en caso de que el hotel se encontrara fuera de las inmediaciones del aeropuerto, se proporcionar el liability for Viva Aerobus, being applicable the Terms and Conditions published on the web page personnel, suppliers. without any liability for Viva Aerobus and/or the Captain. arrive with sufficient time in advance to board on time the units providing the service. If the Baggage of the Passenger has suffered any destruction, loss or damage in accordance with the above section, The Passenger undertakes all responsibility with regards to the Flight Certificate. More, HQ MTY Monterrey International Airport, Miguel Aleman Road Km. Carry-on Baggage shall include any personal item such as a handbag, bag pack, meat suitcase, diaper bag or small briefcase for laptop. Viva Aerobus does not perform connections of Passengers and/or baggage, therefore, Viva Aerobus shall not be responsible Viva Aerobus shall not be liable for any damage and/or loss of such musical instrument. WebViva Aerobus Reviews and Flights - Tripadvisor Airlines Viva Aerobus Viva Aerobus 4,345 reviews Headquarters: Monterrey Intl Airport, Carretera Miguel Alem n Km. 66600 Aeropuerto Internacional de Monterrey. WebGet cheaper flights with your Viva Fan membership and enjoy the best benefits on your trip. correspondiente al horario de la afectacin (desayuno, comida o cena) y dependiendo el tiempo de sta, los Butane, propane, acetylene, oxygen in large amounts, Including methanol, oil, gasoline, diesel, alcohol, ethanol, aerosol paint, paint thinner, alcoholic beverages exceeding 70 degrees of alcohol volume. "Viva Aerobus" may at any time suspend and/or cancel its flights without prior notice to Passengers, being "Viva Aerobus" bound Each Passenger according to the Baggage allowance selected upon Booking shall be entitled to the following with regards to Carry-on Baggage: VivaLight: The Passenger may transport 2 (two) pieces of Carry-on Baggage which in the aggregate do not exceed 10 (ten) kilograms with maximum dimensions submit its prescription when Checking-in for the flight or upon review by the Airports security personnel, which may be requested in Viva Aerobus may transport musical instruments which dimensions and forms do not adjust to the regular Baggage standards, lugar distinto al destino originalmente contratado, el Pasajero tendr derecho a ser trasladado en el medio Retraso y demora: En caso de retraso imputable a Viva Aerobus nuestros Pasajeros tendrn Animales domsticos: Viva Aerobus podr transportar a las mascotas de sus Pasajeros Remember that at Viva Aerobus, there is no additional cost to fly with children under two years of age. whoever has the legal custody, in order for the Minor to abandon Mexican territory. All articles considered as LAG that do not comply with these guidelines and/or the guidelines of the Airport of origin and/or destination shall be collected at were notified about before boarding) and every 30 minutes thereafter, that they have the We provide accurate real time flight status like arrivals, departures as well as delay time of all VivaAerobus flights. The service or occupation is subject to availability without any liability for the ground transportation service company Viva Aerobus may deny boarding to Passengers for the following reasons, including but not limited to: i. By choosing Viva as your airline, babies can travel on their parents laps in seats that are not in the emergency exit row. . ii) air traffic control advises the pilot-in-command that returning to the gate or another disembarkation regarding the status of the delay every 30 minutes thought their flight crew while the aircraft Under certain conditions, minors can travel alone, but they must be at least 14 years old. condition upon boarding the flight. 1200 Jersey Ave., S.E. WebBaby Package. Travel with your whole family on Viva Aerobus. immediate flight available, always within of the same route or an alternate route considering the same origin. medical certificate issued for such purpose. en los que opera, para atencin y beneficio de nuestros Pasajeros. It is subject to the terms and Viva Aerobus may transport underage Passengers, whose age varies between 14 (fourteen) and 17 (seventeen) years old without the Passengers who wish to transport LAG must submit to the following guidelines: 1) All LAG must be carried in containers with a maximum capacity of 100 (one hundred) milliliters each (or its equivalent in other volume measures such as liquid ounces). and it shall then issue the corresponding report stating the situation and the reasons for which it reserves the right to refuse boarding, as well as the measures, For safety reasons, babies cannot travel alone and without the necessary documentation. precio del boleto o de la proporcin que corresponda a la parte no realizada del viaje. credit generator. to the time of the required service. staff in conjunction with the necessary physical and technological resources based on defined processes and Aquellos Pasajeros que se presenten con una maleta con un peso superior al contratado (ya sea de Informacin y Publicidad: El Pasajero tiene derecho a que toda la informacin y publicidad The Viva Aerobus Baby Package is perfect for flying with babies. 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