DOES NOT APPLY TO YOU FOR DAMAGES ARISING OUT OF OUR NEGLIGENCE OR No refunds will be made for unused car rentals, in part or in its entirety whatsoever. Transit visas may be required. States in which CheapOair is required to hold a license to sell travel services are: We will send you an email stating that your reservation is confirmed. For more details about the carrier's liability under the Warsaw convention, please click here. If your credit/debit card or other form of payment is not processed or accepted for any reason, we will notify you within 24 hours (it may take longer than 24 hours for non credit/debit card payment methods). I placed the booking with CheapOair on Feb 20th, ticket price increases within 5 min from $891 to $ 920. Special requests are just requests. CheapOair lets you know when to buy cheap flights. We reserve the right to cancel requests for travel to destinations that have been embargoed by the US government. You are responsible for complying with each airline's terms and conditions, which may differ (for example, check-in times and limits on baggage size/weight). 2006-2020 Fareportal, Inc. All rights reserved. Washington: WASOT #602755832 You are responsible for any bookings and travel reservations made by persons under your direction or control. Additional fuel surcharges, security, baggage, seat reservation, hotel incidentals, and other applicable service charges may apply which will be charged by the relevant Travel Supplier at time of check-in. All travelers on one a single booking record (if more than one traveler) must travel on the same itinerary. We also do not guarantee that your meal(s), frequent flyer and other special requests will be honored by the airline. Information, if any, given by CheapOair's employees must be verified with government authorities. 50% discount off our cancellation, refund or ticket change service fees. Go! ACTS BUT DOES APPLY TO THE ACTS OR OMISSION OF OTHERS. In certain cases where the airline may allow cancellations, a credit may be valid towards a future ticket purchase by the same traveler on the same airline. 2006-2020 Fareportal, Inc. All rights reserved. Nevada: SOT #2007-1137, Booking Bonus' that are offered by the hotels, such as free breakfast, tours, etc. You further grant us the right to pursue at law any person or entity that violates your or our rights in the Submissions by a breach of these Terms & Conditions. DISTRIBUTORS, EXCEED THE TOTAL CHARGES SET FORTH IN THE ITINERARY INCLUDING BUT NOT LIMITED TO WARRANTIES ARISING BY STATUTE OR If you have purchased car rental insurance, this will also be billed at the time of booking. In these cases, if you have excess baggage, you will have to pay any excess baggage fee assessed by each airline. COMPLETENESS, MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, If cancelled online 48 hours prior to scheduled check-in or pick-up, the CheapOair service fee charged at the time of booking will be refunded. Claims shall be resolved via binding arbitration initiated through AAA except for claims asserted on an individual basis that are properly filed in a small claims court. Most credit card transactions over the phone to our Customer Service Department are recorded and are available as evidence in case of any dispute. BY ACCESSING OR PARTICIPATING IN THE CLUBMILES PROGRAM, YOU AGREE TO BE BOUND BY THESE TERMS AND ALL TERMS INCORPORATED HEREIN BY REFERENCE. Points you earn upon making a Qualifying Purchase cannot be redeemed for that purchase and can only be redeemed for a subsequent Qualifying Purchase. AAA and the parties must comply with the following rules: (a) the arbitration shall be conducted by a single arbitrator approved by or otherwise affiliated with AAA; (b) the party initiating the arbitration shall choose the form in which they would like the arbitration to be conducted: via telephone, online, solely based on written submissions, or at an in-person hearing; (c) notwithstanding the foregoing, if either party requests an in-person hearing: (i) the arbitrator shall decide whether a hearing is necessary or whether the arbitration should proceed via telephone, online or solely based on written submissions, (ii) if the arbitrator deems that a hearing is necessary, the hearing shall occur at a mutually agreed upon location, or, if the parties are unable to agree on a location, at a location that is selected by the arbitrator and is reasonably convenient to all parties, and (iii) either party may elect to participate in an in-person hearing by phone, unless the arbitrator decides otherwise; (d) the arbitrator may not award any: (i) incidental, indirect or consequential damages, including damages for lost profits, or (ii) punitive or exemplary damages, except where permitted by statute, and the parties waive any right to recover any such damages described in subparagraphs (d)(i) and (d)(ii); (e) the arbitrator may award injunctive or declaratory relief only in favor of the party seeking relief and only to the extent necessary to provide relief warranted by that party's claim; and (f) unless otherwise mutually agreed by the parties in writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. In the event of any conflict between these Credit Reward Terms and the Rewards Program Terms, the Rewards Program Terms will control. use, publish, delete) to any content you submit without notice to you and without any payment of any kind. For clarity, where a purchase is made in whole via redemption of the Points, the portion of such purchase that includes a Points redemption will not be included in the total of the Qualifying Purchase. Prior to your form of payment being processed and accepted successfully, if there is a change in the price of air fare or any other change, you may be notified of this change and only upon such notification you have the right to either accept or decline this transaction. Earn 2x points on every flight, hotel and car booking Get live trip updates on the go 24/7 chat support Get the App! Click here to view the list of airlines and phone numbers. In order to complete a Booking the following steps are taken to ensure its validity: For small claims court proceedings: if your claim falls within the jurisdiction of a small claims court, then either party may choose to take the claim to small claims court instead of arbitration. In no event shall our aggregate liability, or that of our providers or distributors, exceed the total charges set forth in the itinerary giving rise to any such liability. Please note that your seats, meals, frequent flyer and other special requests are requests only. Accordingly, before taking any other action, first reach out to us by contacting customer service at 1-646-738-4820or at [email protected] so we have an opportunity to try to address your concerns. Check directly with the Travel Supplier prior to arrival. CheapOair reserves the right to correct errors in any advertised price and, if applicable, give you an option to either cancel the Booking or allow CheapOair to collect an amount equal to any increase in price from your provided credit or debit card, prior to your departure. Original room rate is not guaranteed. Some rental companies will not accept a debit card as a valid form of payment and could result in being denied the rental. For all questions about SMS services provided by CheapOair, you can send an email to [email protected]. This Site is provided by us solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. We accept no responsibility for information supplied to us by third parties. There are four tiers in ClubMiles, and with each incremental booking on any of the Sites, your tier changes. CheapOair, due to contractual requirements, is not able to provide you with a breakdown of the cost for each portion of your Vacation Package booking. If your ticket qualifies, you can go to My Trips to cancel your reservation and receive a refund. You will be solely responsible for any and all incidental charges at the hotel, including, but not limited to charges for telephone access, internet access, movies, energy surcharges, resort fees, parking fees, room service and other services provided by the hotel that you request during your stay at the hotel. Last Revised April 2017 Name changes are not permitted. The Warsaw Convention governs and may limit the liability of certain air carriers for death of or personal injury to passengers and/or loss of or damage to baggage. About the Latest Cheapoair Ticket Reservation Policies 2023 [1(857) 800 . Our DMCA Copyright Agent for notice of claims of copyright infringement on the site can be reached as follows: CheapOair does not assume any liability whatsoever for cancelled flights, flights that are missed, or flights not connecting due to any scheduled changes made by the airlines. You must re-confirm at least 24 hours prior to departure for domestic flights and 72 hours for flights to Hawaii and international destinations. 1.866.648.8425 International (collect) 1.416.646.3723 This plan is administered by Travel Guard Group Canada, INC. These rates will require you to present identification at the time of check-in to prove that you're eligible for those special rates. BY ACCEPTING THESE TERMS, YOU ARE AGREEING TO THE MANDATORY ARBITRATION AND CLASS ACTION WAIVER CONTAINED BELOW. Refunds for early departures, no-shows or cancellations are at the sole discretion of. Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Sign up for CheapOair emails below to reveal a promo code you can use today. This Mandatory Arbitration provision shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. The flexible ticket service allows rebooking of flights, subject to availability. You also warrant that all information supplied by you or on your behalf, or by members of your household in using the Site is true, current, complete and accurate. At all times throughout your trip a government-issued photo ID is required for security checks at airports, hotels and car rental locations and may be required for attractions and other products as deemed necessary by the relevant Travel Suppliers. You will not be able to unsubscribe to Program-related email notifications but may unsubscribe from promotional email via the unsubscribe link at the bottom of such emails. You acknowledge that we are acting as a marketing agent with regard to any airline optional services and products. Some hotels offer an Airport Shuttle as an extra service. Learn more about policies specific to Argentina, Colombia, France, and Taiwan. any loss of or damage to property or injury to any person caused by reason of any defect, negligence, or other wrongful act of omission of, or any failure of performance of any kind by any Travel Supplier; any inconvenience, loss of enjoyment, mental distress or other similar matter; any delayed departure, missed connections, substitutions of accommodations, terminations of service, or changes in fares and rates; any cancellation or double-booking of reservations or tickets beyond the reasonable control of. Specific features such as bedding type or non-smoking rooms are simply a request and not guaranteed unless otherwise specified by the hotel. Check with the airline or call us for details. We will need to check the availability of the relevant Service Element(s). There will be an additional fee for any "One Way" rentals. Judgment on the award issued by the arbitrator may be entered in any court having jurisdiction. All seat requests will be forwarded to the airlines. Types of changes could be: flight number changes, time changes, routing, date changes and or cancellations. No changes are allowed to the number of travelers. The Vacation Package Terms & Conditions below within these CheapOair Terms & Conditions supersede any individual product's Terms & Conditions. CheapOair shall not be liable for any cancellation, overbooking, delay, re-routing, strike, any weather occurrence or governmental occurrence as it affects your travel reservation made with us. The next morning on Feb 21st, I found the same ticket same . Click here for a copy of the Policy Wording For coverage questions or to request a claim form, call: 1.866.648.8425 For Emergency Assistance 24 hours a day during your trip, Call: Toll Free (Canada and Continental USA.) Access to and use of these images is restricted by terms and conditions of a separate license agreement. Travel Suppliers require a valid credit card to be presented at the time of check-in at the hotel and/or at the pick-up location of the car rental company. You agree you will not use any device, software, or routine that interferes, or attempts to interfere, with the normal operation of our Site, or take any action that impose an unreasonable load on our equipment. These are your sole responsibility and will be additional to your Booking charges. You may not use this Site for any commercial purpose. Generally, all suppliers will charge a penalty for refund. For more on TSA Privacy policies, or to view the system of records notice and the privacy impact assessment, please see TSA's Web site at Please verify all fees and rental details with the car agency. Insider tip: Become a member (it's free!) If for any reason the fare you are attempting to book is not available you have the right to cancel such booking with no cost to you.In accordance with the US Airline Deregulation Act, Open Sky Agreements. (e.g. In such instances where the fare may have increased, you will be provided with alternate options and you have the right to cancel the booking at no cost to you. 2006-2020 Fareportal, Inc. All rights reserved. The Points are redeemable for service fees charged by us and/or our affiliates in connection with your flight booking (Service Fees) and fees charged by us and/or our affiliates when you purchase certain Ancillary Offerings (as defined below) (Ancillary Offering Fees). Notwithstanding the foregoing, publication of revised or updated Terms and Conditions will be deemed notice of such changes. Beyond this 24 hour period, CheapOair will not be responsible for these errors. The only way of requesting a refund from CheapOair, unless there's an emergency such as the COVID-19 pandemic, is over the phone: Dial 1-646-738-4820 Provide the following information to the customer support agent: Personal info Flight or reservation details The amount you paid Ask to cancel your reservation and request a refund Once our representative has verified that the PMP applies, you will be given the choice to either keep your itinerary with a refund of the difference in total price, or cancel your booking with us for a full refund. We invite you to sign up for our newsletter to receive promo codes by email. SERVICES (SUCH AS AIR AND GROUND TRANSPORTATION, HOTEL The fare and any other booking details are not guaranteed. The Privacy Policy provided by our affiliate, Fareportal, Inc. (Fareportal), is incorporated into these Terms and also governs your participation in the Program. Any service fees that we charge for requesting such optional services and products on your behalf are non-refundable for services rendered and do not guarantee such requests will be honored by the airline(s). Ancillary Offering means the following services: ClubMiles reserves the right at any time to limit Program enrollment. Miles per day rates specify a maximum number of miles that you are allowed to accumulate. The name CheapoAir should be a hint as to how the company operates, but that's another matter. Any changes or cancellations should be requested by calling customer service. you or on your behalf in excess of the liability described above provided that such Or, you may have selected an apartment with cooking facilities, which means you arrange your own meals. Once you have done so you have made CheapOair an offer (which cannot be withdrawn if you change your mind) to purchase the relevant Service Element(s) from the relevant Travel Supplier(s) (your "Booking"). We adjusted our refund guidelines to be more flexible in early June 2020. However, except as set forth below, an arbitrator can award the same damages and relief on an individual basis that a court can award to an individual. For all such changes within a 4 hour period, tickets will remain non-refundable. YOU AGREE THAT YOU HAVE EXPRESSLY AND KNOWINGLY WAIVED THESE RIGHTS. We help you find cheap flights that won't drain your bank account. You may wish to seek legal counsel prior to submitting a copyright infringement notice. A maximum of $5 per person can be saved by using this promo code; a total up to four (4) passengers is needed to redeem the full value of Promo Code. THE REBOOKED TICKET(S) WILL BE ELIGIBLE FOR A REFUND TO THE SAME EXTENT AS THE ORIGINAL TICKET(S), AND WILL BE SUBJECT TO THE AIRLINES RULES AND RESTRICTIONS, AS WELL AS CHEAPOAIRS TERMS AND CONDITIONS. For example you may have selected a hotel which cooks all your meals for you and which are included in the price. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS AND CONDITIONS, WE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY. If you want to receive immediate confirmation on your seat or if you have any special requirement such as "stretcher assistance" or "wheelchair", please contact the airline directly. In general, Points will not expire as long as a Qualifying Purchase was made through your ClubMiles Account with any of the Sites at least once every two (2) years. It is always recommended you have a copy of your email confirmation with you at check-in. By applying for and opening a CheapOair Credit Card (CheapOair Credit Card), CheapOair Visa Card, or CheapOair Visa Signature Card (each a CheapOair Visa Card), you hereby agree to be bound by these Credit Rewards Terms. AND Please retain copies of your purchases for your records. California: CST #2073455, Airlines sometimes initiate involuntary schedule changes due to a variety of reasons, such as changes in travel time, layover time, travel date, flight number, terminal changes, etc. These shipping charges are displayed before you make the booking and you may select not to purchase the tickets to avoid shipping charges. Any claim or cause of action arising from, or relating to, your access and use of, or purchase of products and/or services from, the site must be brought within one-hundred and eighty (180) days from the date on which such claim or action arose or accrued or purchase was completed. The amount of Points a Program member earns will depend on the service purchased and the Program members tier status. A No-Show is when you fail to show up to check-in for your reservation without prior notification. (Affiliate DBA of Travelong, Inc.) Any questions or comments about the Site should be e-mailed to [email protected]. If you elect to decline this transaction, you will not be charged. This blog stresses the Cheapoair Ticket Ticket Reservation number to uncover various guidelines and regulations for travellers. Earn two (2) Points for every U.S. dollar spent on stand-alone hotels and rental cars through the CheapOair.com or OneTravel.com branded desktop or mobile websites. All points earned with your CheapOair Credit Card or CheapOair Visa Card and credited to your Reward Program account can only be redeemed in accordance with the Rewards Program Terms through your Rewards Program account by visiting CheapOair.com/rewards. Points will not expire as long as a Qualifying Purchase was made through your CheapOair Rewards Program account at least once every two (2) years. All travelers on a single booking record (if more than one traveler) must travel together on the same itinerary. In those situations in which a supplier defaults prior to providing services you may pursue any recourse against the supplier for a refund, as permitted by law or statute. If one of these flights is affected by an airline change (e.g. Stevie Awards for Sales & Customer Service, Following local government guidelines to contain the spread of COVID-19, our agents are able to take calls from 8 am to 2 am only. Debit cards may not be accepted by some Travel Suppliers. Iowa: SOT #967, All such charges must be paid at the car rental pick-up location and/or at the check-in counter at the hotel. The charge for taxes and fees varies based on a number of factors including, without limitation, the amount we pay the hotel and the location of the hotel where you will be staying, and will include profit that we retain. Some discounted and other special sale fare offers may not be eligible for this instant discount promotion. UNDER NO CIRCUMSTANCES SHALL OUR PROVIDERS OR DISTRIBUTORS BE CheapOair does not act as principal but makes arrangements with third-party vendor Travel Suppliers for Service Elements, all as defined above. INCIDENTAL, OR CONSEQUENTIAL DAMAGES AS STATED IN THESE TERMS AND CONDITIONS. TOURS, CRUISES, TRAVEL INSURANCE, ETC.) NY 10001 United States We understand that sometimes plans change. You will be solely responsible for the reporting of any income tax benefits and the payment of any taxes. Not available on all flights. Once you have provided our customer service agent with your cancellation request, we will then send you an email notification that your request has been received. We encourage you to discuss additional restrictions attached to your credit with a customer service agent. Set. 5124). When requesting Cheapoair to cancel a booking on your behalf, our agents will send you an email with a unique Cancellation Password to the e-mail you entered when the booking was created. Many of our discounted tickets do not allow for frequent flyer mileage accrual. : the Super Bowl, Olympics, New Year's Eve in Times Square) or peak seasonal dates many hotels may change the cancellation policies of the booking. Neither the receipt of any funds by CheapOair nor the reliance of any person on CheapOair's actions shall be deemed to constitute a waiver of any part of these Terms & Conditions. No Points will be provided for purchases of stand-alone Ancillary Offerings. The Cancellation Password will expire within 3 hours of issuance. Electronic confirmation and documentation will be sent to the email address on record unless otherwise stated. must be requested in advance and are not guaranteed. Any material you upload to the Site will be considered non-confidential and non-proprietary and we have the right to use, copy, store, distribute and disclose to third parties any such material for any purpose. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. Each Service Element listed in your Booking is provided by the respective Travel Supplier. Please note that once you have completed the Booking stage you can only cancel or change the details (such as names or destinations) of your Booking at our sole discretion and in accordance with these Terms & Conditions. For quick answers to your questions or ways to contact us, visit our Customer Support Center. Booked car categories cannot be downgraded (i.e., mid-size to economy). Prices quoted for your vacation package do not include liability insurance, collision damage waiver, personal accident insurance, personal effects protection, drop-off charges, gas, child safety seats, sky racks or incidental room charges at the hotel (telephone, movies, energy surcharges and any applicable increases in taxes). 2X Points on every flight, hotel the fare and any other booking details are not permitted any... Be more flexible in early June 2020 the time of check-in to prove that you responsible... Are included in the event of any conflict between these credit Reward Terms and all Terms INCORPORATED HEREIN REFERENCE. For refund refund or ticket change service fees one of these images restricted. Avoid shipping charges are displayed before you make the booking with CheapOair on Feb 20th ticket. Of flights, subject to availability documentation will be solely responsible for the reporting any. 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