On the next page, select the option forContinue. Now, if you get a number higher than 4 Mbps, proceed to the next fix. If the servers are down, then Discovery Plus may not work on Sky Q. Firstly, switch off your Sky Q box as well as your TV. On your Sky device, go to apps and open the discovery+ app. Tried it today and sane issue persists. In that case, all you can do is wait until they fix this issue. See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. If you notice youre NOT connected to your Wi-Fi, be sure to connect. But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. It has more than 2,500 older and recent shows which give a lot of choice to the users. Try disconnecting from your internet and reconnecting Have te installed the new app on tablet and tv but still says not available through partner. Turn off your TV or projector. After that, check if Discovery Plus is working on your device again. You can move to the next troubleshooting step in this article. 15/Dec/2021 My e-mail response toDiscovery Plus Support. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. Now, on your phone or computer: 5. You need to know how fast your Internet is 1st. So tried it on fire stick logged in fine selected a program to watch and got the following message.. "Contact Provider". Note it down. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. It can be incredibly frustrating when youre sitting down to watch some of your favourite movies and shows on Disney+, but for some reason, your experiencing a technical issue with Disney+ on Sky Q. Weve got you covered with some easy ways to fix Disney+ on Sky! Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. But their website states that youll get a response within 2-4 hours of sending a help request. The signal should be at least 50% if the weather is good and about 40% if the weather is bad. To do so, follow the steps given below-. No problem. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Hope it helps, Does anyone know when this will be fixed, still can't view on any devices. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. You will be given a QR code and scanned with your phones camera. 2. I do wish people would read the OP problem before answering with solutions he has already tried. Want to know more about this website and me? Restart your device and/or reset the router. Alternatively, you can directly go to the, Next, log in to your Sky account. Another troubleshooting step to follow is to power cycle your TV. Perhaps Sky will have to wait until after the current agreements end!?! Fixing problems with the TV apps TV apps on Sky If any of your TV apps are missing from the Apps or Sidebar sections of your Sky Q box, Sky Glass or Sky Stream, or if Netflix, Spotify, YouTube, or any other TV app isn't working, follow these troubleshooting steps. This will tell you whether there is any issue with the servers of Discovery Plus or not. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. So did you have to set up a Discovery account as well? Ensure that all the lights on your Sky box unit are OFF. This should fix the issue, and you can use Discovery Plus now. An outdated system can also make apps, like your Discovery Plus, crash. Can anybody help me? All Rights Reserved. If you are facing issues with it, you should try updating your Sky Q box. Now, plug in the TV to the power source again. See, Discovery Plus has specific minimum Internet speed standards. Please help. However, if none of these tips boosted your Internet to 4 Mbps. You can read further details on how to check if Disney+ is down right here. Plug your TV into its power source again. "Contact your provider to find out how to watch". I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. Welcome to the Digital Spy forums. Remember, to watch Disney Plus in HD, youll need at least 5 Mbps, while 4K Ultra HD streaming will need at least 25 Mbps. Using a mobile device or PC, open your browser. Now, download and install all the updates available here. 2021 Discovery or its subsidiaries and affiliates. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? Because youll still be able to watch your favorite Discovery Plus show later. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. You have only addressed specifically "access discovery+ through the Sky Q app". Now, check if you can stream on your Discovery Plus app again. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. User reports indicate no current problems at discovery+. These updates will typically include bug fixes and offer general performance improvements. You should check your internet speed. From the hidden menu, scroll down and click refresh apps. Youll get the Signal Test Menu. Press Home on your Sky remote and then select Settings. We also have a Disney+ UK Facebook group with over 70,000 members which is a great place to get help from other people using Disney+ on Sky Q. But of course, to check whether or not you meet this standard. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. You might have to sign in to your discovery+ account again. Leave the box and connected devices off for a few minutes. Browse or search to find help, or start a new discussion on Community. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. This will tell you whether there is any issue with the servers of Discovery Plus or not. Open the app from the apps menu, or say Get discovery+ into your voice remote. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. Stay on the screen with the QR code while you grab your phone or computer. Input the code you see on your TV to the website. You need a stable internet connection to use Discovery Plus on Sky Q. Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. If there is no issue with the servers, then you can move to the next step in this article. As you probably already know, you need an Internet connection to stream on Discovery Plus. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. Check if Disney+ is working now. They can still get overloaded and overwhelmed with their tasks over time. Go to the apps rail, select discovery+, and then select Sign In. Turn off and then and then restart your internet modem and router. Been having same issue since last year's free year subscription ended and the new one started. Restart your router if the internet is still slow. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. And as a result, itll allow your device to stop any of its activities or tasks and rest. You can continue using your account - and you can now watch sports too. More likely than not, itll be up and running again by tomorrow. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? 4. Visit the Discovery Plus website and login into your account. 1. To power cycle your TV, follow the steps given below-. Eurosport 1&2 now appearing under channels in app on sky. You can contact Sky Q by calling them at 03337591074. Once you do that, unplug your TV from the power source. So simply click 1 of them and check if the problem is coming from your end or not. Refreshing your Disney+ is often a great method to get things working again on Sky Q. Now, download and install all the updates available here. Create the Discovery Plus account by . Check that all the lights on the Sky box have completely disappeared. And like anything else, apps or websites like Discovery Plus can also fail. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. It was called " Giant Squid Caught on Camera", it sparked a lifetime of love for oceanic life and I would love to watch it again. Once the website loads, tap the GO option in the middle of your screen. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. Rather they rewriting the scenario i include email flow, appologies for long post. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. 3. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. 1. If the internet is stable, it is not the reason for facing this issue. You will see a 6-digit pairing code on your Sky Q box. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. Because while devices like your Sky Q box can indeed work for long hours with no issues. Wondered why it was asking me to activate on sky q. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. But this time, I recommend doing it through power cycling. Login in with your Sky account on the page. Now, choose the option forUpgrade Now. His favorite topics are Windows 11, Android, and How To's. Press the Services button on your remote and then the 4 & 6 buttons. Anurag is a Senior content analyst with 4 years of experience in the industry. Once you do that, unplug your TV from the power source. This has nothing to do with Sky as the orginal post states this is discovery that have caused all of the problems with updatuing their system they have even admitted this to the OP as in their first post. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Current problems and outages | Downdetector. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. And if you dont activate it this way, you wont be able to access the app. To power cycle your TV, follow the steps given below-. https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. It aired only once or twice on Discovery Channel that I know of and I've never seen it again. If all else fails, contact Disney+ or Sky for further assistance. 30/Nov/2021 - Email from Discovery Plus/Sky. Press and hold the power button for a minute. You can check your internet connection usingFast.com. Now working on non Sky devices, finally, after weeks of trying. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky.Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app.Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. The OP is already Activated. Type 0 0 1 and then select to open the hidden menu. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. If youre using Wifi, try to put your TV and router in the same room. Type 0 0 1 and then select to open the hidden menu. Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet. For someone not having Sky Q you seem extremely curious about getting Discovery Plus and if anyone wants to know how to get it all they have to do if they have Sky Q is have a bit of patience and Dowload the App and it will work. This will tell you whether there is any issue with the servers of Discovery Plus or not. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. To do so, follow the steps given below-. 5 Examples, Now, if you still cant open or stream on the Discovery Plus app on your Sky Q device. It's prompts you to activate via sky Q but just on an endless loop. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. Registered in England. If there is no issue with the servers, then you can move to the next step in this article. Now, on your phone or computer: 5. To log in to your Sky Q set-top box, do the following. A page will appear that will show you the cost of the Discovery Plus. How to Reset and Change Discovery Plus Password, How To Get and Setup Discovery Plus on Roku, Fix Discovery Plus Not Working or Crashing on Roku, Fire TV Stick, Discovery Plus On DirecTV, Availability, How To Watch, How to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK. Go to the login page of Discovery Plus. Don't forget to activate your discovery+ account once you've signed up. Discovery+ is a streaming service owned by Discovery, Inc. Go to the apps rail, select discovery+, and then select Sign In. Weve been having issues and found the above, the link worked for us. It might be the reason why your Discovery Plus isnt working. Outdated systems are more likely to crash and have bugs. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. Did you know that, like your device, streaming platforms can also crash? Just thinking about that scenario is exhausting, right? Only way I could get the tennis to work on DiscoveryPlus was to open a new account with a new email, and download it on to a Firestick. Turn off your Sky box directly at the mains. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. Internet connection to stream on your device again once or twice on Plus..., go to the next step in this article account - and you can Continue using your account with... Speed to stream on the Discovery Plus in HD still be able to access Discovery Plus or.... 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