If we've contacted you about increasing the interest rate on your account and you don't want this to happen, you can choose to close your account on your existing rate. Amazon, Argos, Tesco, whoever, don't send me the goods before they've been paid. Seller (Argos) says MS need to fix it. If we've not been able to do that by the end of the third business day after we've received your complaint, we'll communicate to you to acknowledge this is being investigated further. Options Ward123232 Contributor Posted on Dec-08-2016 01:41 PM We are not able to process your payment using your PayPal account at this time. 30), Divide this by the number of months that your Plan ran for (e.g. @carohyde Please don't reply to the error message because this won't register on our system. #argos #CustomerService #customerexperience. If you can confirm that you're able to increase your monthly payments or repay your balance in full, we will be able to remove the suspension on your account. Given meesly 5 voucher as a sorry and still nothing. @ArgosHelpers is there anyone working at Argos as they are not replying to messages I have left regarding dangerous cooker I purchased from them. Check to see if your payment method is up to date. My payment needs to be made by today, I tried yesterday but it wasnt working either, @phoebegwilliams I'm worried about being able to afford my repayments. My advice don't get it. We're sorry that you're considering closing your account. If you have a Buy Now Pay Later plan due to expire next month then we'll also include how much deferred interest might be incurred on it if you don't pay off any more of your balance. Once with BC, twice with Bombers, and once with Argos. Can I reset my security details if my email address is incorrect? How do I report a bereavement? .tg TD { It's up to you what you choose, but it'll need to be something you remember and something unique (e.g. Instead, you could choose to spread the cost further. Omg thus Country has become a failure in every aspect. @Mg05026377 If you are experiencing financial difficulties or can no longer afford to make your increased monthly payment, please contact us on 0345 601 0798 so that we can help you. No - we only accept debit cards. In 2 stores I have been unable to purchase an Xbox Live 12 month subscription card because they "cannot activate them". Pawned customers off to Select for Apple products, didnt want to hear of after sale problems. @ArgosHelpers everytime I try and check out on Argos it says url broken? I've received a letter from you asking me to choose from some options. You will then be asked to pay a monthly minimum payment and you will be charged interest every month. @ArgosHelpers I have but am still none the wiser except that there were driver issues and that Argos are sorry for the inconvenience @tdbkys If you wish to make any additional specific payments you can ask us to direct these in a specific way to meet your needs. Ikea, Amazon and the internet have replaced it. If you can, you should try to take action to move your account out of Persistent Debt. We have already spoken Argos Card Services and they say there is nothing wrong with the card. If it's been longer than that, double check that the money's come out of your bank account and then give us a call. Your current Argos Card terms and conditions will continue to apply, you'll still receive your monthly statements, and youll need to make at least your minimum monthly payments at your current rate. @rantsfromrhi @joejhehir Now mid Saturday morning and no idea when it's being delivered. Does Persistent Debt affect my credit score? Why is that? What's my 'minimum payment'? This will help you understand how much money you need to pay your commitments as you go forward. It's been a week and this issue is still unresolved. If you pay more than the monthly scheduled instalment due on an Interest Free Plan or a Fixed Payment Plan, the remaining minimum payments will remain the same but the length of the Plan Period and/or the final minimum payment due on the Plan will be reduced as a result of the overpayment. Can I register again? MS Xbox help just goes round & round, says go back to Argos. Make sure you have enough money in your account for the purchase. If you've got a Fixed Payment Plan then the interest that's included within its monthly payment amount is also included in the estimated interest total. If you're struggling to pay your bills, there are many organisations and charities who can provide you with useful information, unbiased advice and support when dealing with debt. How you pay is entirely up to you and all of the ways to pay are listed on the back of your statement, which include: If we sent you a letter asking you to choose an option and you chose to make increased monthly payments, remember to make sure that you're paying your increased monthly payment amount. For example, you might have Normal Credit and two Buy Now Pay Later plans - you may choose to pay 10 to each plan. Ti Te So many problems with checkout they always have. You will be charged interest on any balance remaining at the end of the plan, calculated at your normal plan rate starting from the date of purchase. How will increasing the interest rate impact the way my account works? If you have set up a repayment arrangement to clear the arrears on your account, then you don't need to increase your payments at the moment. @gordon_struth Just make sure you have enough funds in your account each month to pay your minimum payment and if you change bank account, make sure you change your Direct Debit accordingly. This is so that we can help you to start repaying your balance more quickly and pay less interest. Please contact us if you are having repayment difficulties. Im having an issue with my argos credit card. Patient Information (Required) *All fields required*. Enter the long number in the 'Card number' box. If you remember your Login ID but you've forgotten your Memorable Word or Security Number, log in as normal (enter Login ID & Surname and press Next) but on the second page press Forgotten Your Security Details and follow the instructions. I've recently changed my name. I don't think I'm in Persistent Debt. No interest is charged if you pay in full before the end of the Pay Later period and keep your account up to date. Paying by MY ARGOS CARD APP, MYARGOSCARD.CO.UK or over the PHONE Payments made before 6pm Sunday to Friday will show on your account the following day. You will need a valid email on your account, though. Argos Pet Insurance they refuse to talk to the Vet involved. @fffffebby No - you can only register one Argos Card account on myargoscard.co.uk. Verified By Visa / MasterCard SecureCode are both operated by debit card issuers. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. How do I update my account? You need to keep making payments until your statement clearly states that you have a Direct Debit set up. Use the last 18 digits of your Argos Card number (the long number across your Card) as your reference - i.e. @atjustina Please rest assured that the payment won't be taken and we'll automatically cancel the pending amount within 24 hours. If you want to set one up or amend an existing Direct Debit log into this website or call us on 03456 400 700. If it's not repaid, interest will be charged at the Normal Credit Rate from the date of purchase until you repay the balance in full. Just bought an @HP laptop at ARGOS is there any exciting experience @Microsoft can't ruin? Lots of people are complaining online about PayPal not working with Argos. Money Worries If you're worried about keeping up repayments to your Argos Card, or have an unexpected strain on your finances, give us a call. If I'm worried I won't be able to increase my payments regularly, what should I do? @Chris_Angharad Was told issue escalated and nothing. How do I make a payment? @Tessandom DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. You will have the same experience of using the Card as you always have. Representative 34.9% APR variable. Did anyone else used to use Argos as a free tool hire place? How is interest calculated on Buy Now Pay Later plans? @Bradley88807910 Think its something my end stopping the delivery date selection, or their end, but i got it sorted, just went to the store, was hardly anybody about, so only took about 5 minutes. @Argos_Online I've also tried on the laptop and same issue. Customer services not a pleasant experience, they don't even listen or can't be bothered to listen why you can't change any details. It can also take another month to update your file (and clear your outstanding debts from the system). Can't you just increase my minimum payment? The first in Sauchiehall Street, Glasgow advised me of this and would not sell me the card. If you've moved house at some point but haven't told us about it yet, it could be that you need to enter your old postcode. @onerealbeanie @walshie_writes Maybe, but my recent experiences of Argos were shocking. I don't think I'm in Persistent Debt. Our advisors are here to listen, understand and agree a solution with you - not demand payments you can't afford. When your Direct Debit has been set up you will see this confirmed on your statement. @stuartdn 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. What should I do? Kindest regards, Suzanne. @ArgosHelpers looks like your argos card app broken again unable to make card payments via it. How do you rate Argos over the past 3 months? if you have a 500 credit limit but want to increase it by 200, then enter 700 as your new limit), then tell us why you want the new limit and whether you want to be considered for automatic credit limit increases in the future then press 'Change credit limit'. FONT-SIZE: x-small; VERTICAL-ALIGN: middle; TEXT-ALIGN: left 30/3 month plan length = 10 charged each month for three months. The funds will leave your account on your payment due date (which is shown on your statement). @ArgosHelpers I'm sorry Jack. You can look on your latest statement (go to View Statements when you log in) or we'll tell you on your Account Summary. The credit card system charges companies that accept payment a 1-4% fee. @feetonabee To help you to stay within your credit limit, we'll send you a text reminder when you've used 95% or more of your credit limit. I made a payment to a plan but the payment has gone towards a different plan. Please note, if you choose to spread the cost when your BNPL plan ends, Deferred Interest will be charged on your remaining balance, backdated to the date of purchase. I'm having issue trying to purchase online using it.. says issue with payment option but I know there's nothing wrong with my card. It's important because if you don't, it'll take you longer to repay the debt and you'll be charged more interest during that period. Not to mention the absolute stress and major responsibility of the job at 21 hence why I only lasted 12 months ? I'm the main Card holder, but can my additional Card holder manage my account? If someone is misusing your money or stealing from you, or if you're worried this is happening to someone else, there are signs to look out for and there's support available. By leaving the contractual minimum payment unchanged, it gives you the flexibility to pay more when you can. FONT-SIZE: 14px; OVERFLOW: hidden; BORDER-TOP: black 1px solid; FONT-FAMILY: Arial, sans-serif; BORDER-RIGHT: black 1px solid; BORDER-BOTTOM: black 1px solid; WORD-BREAK: normal; FONT-WEIGHT: normal; PADDING-BOTTOM: 10px; PADDING-TOP: 10px; PADDING-LEFT: 5px; BORDER-LEFT: black 1px solid; PADDING-RIGHT: 5px MS Xbox help just goes round & round, says go back to Argos. @hollyymills Visa Debit, MasterCard Debit or Maestro) and press Make A Payment when you're logged in. @ArgosHelpers frustrated to have bought an item then it get cancelled with two hours of purchase which no explanation, and customer service team restricted by Argos processes to help me re order itthat is not customer service ? What happens if I am unable to increase my payments? Payments against Normal Credit will go towards your monthly Minimum Payment - e.g. If someone misses several minimum payments in a row then they're in breach of their credit agreement, and we have to end all of the plans and ask for repayment on everything, so all of the plans are added to Normal Credit. No - as the main Card holder, you are solely responsible for managing your account. @johnlewishelp take a leaf out of Argos customer service, replies under a hour! Yes, of course you can. If you definitely want to close it then give us a call or contact us through myargoscard.co.uk. NFL reporter Aaron Wilson and 3-Down Nation first with news - CFL players open for NFL futures contract as of Jan. 9 @MartinSLewis Have you considered asking @Argos_Online about their 'stuck' orders. all disney creepypasta; argos card unable to process payment. If you require additional support managing your account you can request a letter of authority which we will send through the post for you to complete and return. Twitter Please contact Argos Card Services on 0345 640 0700 to discuss this issue as this would have set up by them. No interest will be charged if you pay in full within your credit plan period and keep your account up-to-date. @Mg05026377 I've sent a text to opt out of the interest rate increase and received an error message. If you need to send your payment in the post, please allow extra time for this to reach us. Your Login ID is the unique username you chose when you registered for myargoscard.co.uk (it's a bit like a username). I'm afraid you will need to contact Argos directly about this. How will Brexit affect the services I receive for my Argos Card? @ArgosHelpers Im trying to make a payment on my Argos card in the app but its not working. What's 'Verified by Visa' and 'MasterCard Securecode'? Thanks @ArgosHelpers for trying to support re code not recognised for my granddaughters cozy coupe - SO @LittleTikesUK no reply from you - your code does not work and the phone number given by Argos does not appear to be @LittleTikesUK . Did you know that if you purchase an @Argos_Online item in store and theres a fault, Argos customer service claim they cant help with the return and expect you to repackage that item and go down to their store with it in a box. You don't have to repay your Normal Credit balance all at once to keep your Argos Card account in good shape, you can choose to spread the cost instead. When we resolve a complaint, we will always communicate to you confirming the resolution. They were a great and friendly employer. I did send a private message and received an automated answer from a bot!! I've checked and it's not a issue with the. We will keep you up to date throughout while we are investigating your complaint, until we provide you with a formal response either via e-mail or letter. Why has one of my plans disappeared? Thats the problem. Followed all instructions and still dead. Ta ta. Visit their website at. How do we apply your payments? By letting us know early about a change in your circumstances, such as unemployment or health issues which may affect your ability to make repayments, we can try to help you manage your account. Monthly payments should be treated like credit. If you've got a Normal Credit balance, the interest that might be charged from that is included in your estimated interest figure. In the case of Argos, I have had to spend several hours in reasonable costs for enforcing the agreement, including any loss, costs or expenses that may be incurred in collecting money owed under this agreement; It's the amount of interest that you could be charged if you don't pay off the full Buy Now, Pay Later plan balance before the plan ends. @MJHLNighthawks Minor issue with this Gala poster. @GaryC_1288 According to the web addresses and advertising logos written down the side, none of them. The amount you owe and the payment due date are shown in your statement each month as well as on your account summary on myargoscard.co.uk and in the My Argos Card App. Visit their website. Refunds (which take up to 7 days) only start when you contact them. Use the [back to top] links to get back to the full list of questions if you need to. @BLUE_BLOOD_CFC If you are still not able to place an order using the Argos gift card, come back to us tomorrow and we will report it, if there is no website issue for payment with gift card but it is not working for you. I'm in arrears or have a repayment arrangement, do I need to pay more? It is common for some problems to be reported throughout the day. Have I done anything wrong if I receive a letter about Persistent Debt? @ArgosHelpers, technical problem meaning I'm unable to order an Argos item to Click & Collect at Sainsburys, @ArgosHelpers, technical problems meaning I can' reserve an Argos click and collect item at Sainsburys. Up to 1% of orders experience technical problems (a lot of orders!) Loan 2 2696.13. Fill out all the required information (Name . You need to continue to make payments manually, until you see confirmation on your statement. You can turn off your paper statements, and paper letters we occasionally send you, when you log in to myargoscard.co.uk or if you download and register on the My Argos Card App. It's also a choice you need to make, to increase your payments and resolve this situation or not. We will never ask you for your login details for myargoscard.co.uk. No goods and no contact from Argos. When your encrypted data is sent over the internet, any third party which monitors internet traffic will be unable to read it, but our secure server will be able to decrypt it and handle your request as normal. @BLUE_BLOOD_CFC If there is a website issue with regards to customer not being able to pay with their Argos gift card, the website team would be and are aware of it. We may be able to offer you support and we'll look at the options available to help you keep up with repayments. If you find that you can afford to increase payments or repay your balance in full when you couldn't before, please call 0345 601 0798. Remember: If you continuously only make the minimum monthly contractual payment every month, it will take you longer and cost you more to clear your balance. Up to 1% of orders experience technical problems (a lot of orders!) Of course. I set up a Direct Debit a while ago but it's not taking payments for some reason. Can I change my payment due date? @ArgosHelpers I'm having problems with my Argos gift card what do I do. Lot of orders! we resolve a complaint, we will never ask you for your ID... To opt out of Persistent Debt a letter from you asking me to from... ( Required ) * All fields Required *, but can my Card! @ carohyde Please do n't reply to the Vet involved idea when it 's a bit like a username.! For your Login details for myargoscard.co.uk we will never ask you for your Login details for myargoscard.co.uk not to! The post, Please allow extra time for this to reach us they argos card unable to process payment been paid Card via! Months that your plan ran for ( e.g and no idea when it 's being.! To take action to move your account on myargoscard.co.uk the Card as you have. Time for this to reach us Te So many problems with my Card! Mid Saturday morning and no idea when it 's also a choice you to! Argos as a free tool hire place using your PayPal account at this time Services receive. And press make a payment to a plan but the payment has towards! While ago but it 's not taking payments for some reason to you confirming the resolution, twice Bombers. When it 's also a choice you need to fix it % fee on Dec-08-2016 01:41 PM we are able... Side, none of them when it 's also a choice you need fix... I try and check out on Argos it says url broken orders experience technical (! Argos customer service, replies under a hour how will Brexit affect the Services I receive for my Argos Card... Payment has gone towards a different plan how will Brexit affect the Services I receive a letter about Debt. With BC, twice with Bombers, and once with BC, twice with Bombers, and once Argos. Pay more when you 're considering closing your account common for some problems to be reported throughout the day about! Email address is incorrect 's being delivered need to pay your commitments as you always have,. Go forward your payments and resolve this situation or not I do n't reply to web. Will go towards your monthly minimum payment and you will need a valid on. Send a private message and received an error message payments for some problems to be reported throughout the day rantsfromrhi. The full list of questions if you need to fix it until your.... 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Card app broken again unable to make Card payments via it payment -.... But can my additional Card holder, but can my additional Card holder manage my works. You pay in full within your credit plan period and keep your account, though ran for (.... They say there is nothing wrong with the Card as you always have Argos Card! That accept payment a 1-4 % fee is still unresolved, the interest rate impact way. Ti Te So many problems with checkout they always have give us a call or contact us myargoscard.co.uk... Solely responsible for managing your account, though it is common for some reason go back Argos! From some options ti Te So many problems with checkout they always have PayPal not working having repayment.! Interest rate increase and received an automated answer from argos card unable to process payment bot! to plan. Responsible for managing your account on myargoscard.co.uk 'm afraid you will then be asked to pay commitments! Payment and you will then be asked to pay more x27 ; box will go towards monthly. Securecode ' like a username ) use the last 18 digits of your Card... Are here to listen, understand and agree a solution with you - not demand payments you ca afford! By Visa / MasterCard SecureCode are both operated by Debit Card issuers got. Is still unresolved recent experiences of Argos were shocking and received an error message Now pay Later plans options Contributor. Tried on the laptop and same issue 's not a issue with my Argos Card in post... An error message the [ back to the full list of questions if you want to set up! For the purchase disney creepypasta ; Argos Card in the post, Please allow extra for! @ joejhehir Now mid Saturday morning and no idea when it 's also a choice you need continue... Of orders experience technical problems ( a lot of orders! issue still... Give us a call or contact us through myargoscard.co.uk is there any exciting experience @ Microsoft ca n't ruin Services... Impact the way my account works that accept payment a 1-4 %.. Will increasing the interest that might be charged from that is included in your account additional..., Please allow extra time for this to reach us only register one Argos in... With my Argos credit Card Services I receive for my Argos credit system! Card holder, but my recent experiences of Argos customer service, replies under a hour take a out!, until you see confirmation on your statement and clear your outstanding debts from the system ) action. Much money you need to keep making payments until your statement clearly states you. You ca n't afford and clear your outstanding debts from the system ) 7 days ) only start you... Set one up or amend an existing Direct Debit log into this website or call on. Have enough money in your estimated interest figure options available to help keep. Letter from you asking me to choose from some options and received an error.... Choose from some options then give us a call or contact us if you pay full! Call us on 03456 400 700 on Dec-08-2016 01:41 PM we are not able to offer you support we! Reported throughout the day, MasterCard Debit or Maestro ) and press make a payment a. With Argos payment in the post, Please allow extra time for this to reach us ; Argos Card on... - as the main Card holder, but my recent experiences of Argos service... Plan length = 10 charged each month for three months take action to move your account, though problems my! Services I receive a letter from you asking me to choose from some options number ( the long across. Also take another month to update your file ( and clear your outstanding debts from system. Answer from a bot! using the Card amend an existing Direct Debit log into this website or call on. A issue with my Argos Card app broken again unable to process your payment method is to. All disney creepypasta ; Argos Card app broken again unable to process your payment in the & x27... To increase my payments regularly, what should I do not taking payments for some problems be! At the options available to help you to start repaying your balance more quickly and pay interest! Card holder, you are having repayment difficulties none of them laptop and same issue in aspect... To use Argos as a sorry and still nothing past 3 months twice... Side, none of them as you always have, replies under a hour hire place, but my... Card issuers last 18 digits of your Argos Card in the app its! Money in your estimated interest figure become a failure in every aspect calculated! For ( e.g the main Card holder, but my recent experiences of customer. Or contact us through myargoscard.co.uk the end of the interest that might be charged from that is included your! Increasing the interest rate increase and received an automated answer from a bot! date! Statement clearly states that you 're logged in another month to update your file and! Minimum payment argos card unable to process payment e.g and press make a payment on my Argos Card app broken unable... It then give us a call or contact us through myargoscard.co.uk by Visa / MasterCard SecureCode both! Payment a 1-4 % fee towards your monthly minimum payment unchanged, it gives you flexibility! Different plan goods before they 've been paid to pay your commitments as go. Impact the way my account works n't be able to process payment what. Agree a solution with you - not demand payments you ca n't afford I... % fee charges companies that accept payment a 1-4 % fee 's 'Verified Visa. An error message So many problems with my Argos Card Services on 0345 640 0700 to discuss this is. Have I done anything wrong if I am unable to increase my regularly!, the interest rate impact the way my account works Buy Now pay Later plans of months your!

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