The Stena Plus Lounge is also available on our routes to Denmark. With Stena Edda, we offer a great choice of daily sailings on our route from Belfast to Liverpool. 15.12.2017 . Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Many thanks to all, a great day out. Boarding process very efficient. The Stena Plus Lounge is also available on our routes to Denmark. Two and a half hours travel. 2023 Trustpilot A/S. It's not required, usually, if there's a major sporting event on it can be a bit shite though if you're not part of the group. Do you provide luggage lockers at the terminal? Our Deluxe Cabins offer even more space, a double bed, tea/coffee making facilities, mini fridge with various refreshments and en suite bathroom toiletries with towels. This topic has been closed to new posts due to inactivity. disaster. To say this trip was pleasant is an understatement. Whether you travel by day or by night our en suite cabins offer you a private space to rest and unwind - for even greater relaxation you could upgrade to our Deluxe Cabins. Stena Line Ferry Stena Plus Lounge from Belfast Port (Victoria Terminal 4) to Cairnryan (Loch Ryan Port) With my return Rail & Sail ticket, I headed back from Belfast to Edinburgh with Stena Line and ScotRail after a quick 2 nights in Belfast, which was really more like 1 full day with the evening arrival and morning departure of the ferry . I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. Bad enough they cancelled our morning sailing without offering an alternative! Answer 1 of 9: Hi all, Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Soft play area for younger children. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Last-Minute Lodging in Belfast (Please Dont Mock Me), BELFAST International airport TO BELFAST Royal hospital. Can I get a quote without making a booking? Clean, spacious and also impressed with the size of the kennels. Are there conference facilities available onboard? Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. Do you provide a late check-out option on your ferries? Bad enough they cancelled our morning sailing without offering an alternative! So much more than we expected. I dont know how this boat got approved for long distance sailings, because disabled people are screwed! Options will vary by route and by ferry and will be clear when making a booking. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. Our friendly team at Guest Services will be delighted to assist you with any queries you may have about the facilities onboard during your crossing with us. Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. I was very happy to hear this. Shop well stocked with some good deals. For hotel or self catering breaks, please click on the link below to view your booking. The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! Simply click on the Open chat button. I will never travel with Stena. Our Hygge Recline Lounge is a calm space with comfy reclined chairs, soft tones and lighting and large (muted) TVs. We look forward to welcoming you onboard! I didn't book a kennel thinking they were too small but was given one last minute to try. How will my motorbike be secured onboard? Where are there luggage storage facilities in Belfast? Plus unlimited drinks and snacks. Easy process, no questions asked and refunded two days after.Thank you Stena line for making this process completely stress free. Fruit,crisps,nibbles,yoghurt,cakes etc. Well worth the money. Cheers for the replies. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Its an ergonomic disaster! This is the place to laze, read a book and enjoy a complimentary tea or coffee. There is supposed to be a non-stop supply of all supplies all journey. After the well documented troubles with my previous favourite ferry company, P&0, I thought I'd give Stena ( Harwich to Holland) a try. Even a Television, free minibar and snacks in the premier cabin. Cannot, however, fault Stena Line and would definitely travel with them again. Stena will now always be my chosen ferry operator - my sincere best wishes to all your wonderful staff - - - they even called to follow up my request - Well done Stenaline - - -. Bus 96 waits at the ferry to Revenue impacts the experiences featured on this page, Ask happywanderer1960 about Stena Superfast VIII. What facilities do you have on your ferries? 2 family members were sick and vomiting. They two guys who showed him around the bridge were fantastic and patient with him. Travelling to Northern Ireland without a passport, Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. Do you have electric vehicle recharge facilities onboard? My dog was very nervous and I was very flustered but she helped me so much to get him settled, she was a true star. I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. This was a great service and the ship is really nice inside. The Stena Plus Lonuge is offered as an . Contact our customer support or find the answers to the most common questions in our FAQs. Relax and unwind in a comfortable Standard Cabin with en suite facilities including a toilet, sink, shower, towels and toiletries. Hygge Lounge Irish Sea. How do I book if I don't know the vehicle registration? Unacceptable. But I would have to pay 250!!!! And my other pet hate, people who take off their shoes and put their feet up on seats. You find our accessible toilet on floor seven, offering a Radar Key system. This was the second year in succession that we have used this great company for our Christmas and New Years visit to the grandchildren in Ireland. By signing up here, you consent to this service. Is there Wi-Fi available onboard and, if so, is it fast? What payment methods and currencies can be used onboard. Recommended experiences in and around Belfast. Absolutely disgusting. The Birkenhead-Belfast-Birkenhead route I will never ever sail again! Absolutely disgusting. Then, at midnight, all the complimentary food and wine was taken away apart from the coffee! 6 answers. What facilities do you have on your ferries? I made them bring back the biscuits because I was hungry! Do you have electric vehicle recharge facilities onboard? This was a great service and the ship is really nice inside. Could easily have docked on time but didn't for reasons unknown. I have just had the most amazing trip on the Stena Edda Liverpool to Belfast return.The crew were fantastic Diane from the coffee shop very welcoming. Sailed twice with stenaline from rosslare to cherbourg last year and the ship and crew were fantastic, really made our trip. There is free tea,coffee, biscuits and crisps also think there are soft drinks. Boarding process very efficient. Where can I find directions to the terminal? He could used his disgretion and let me on. Public transport from lanyon place to hope Street. The first movie they played in cinema started already before the ferry sailed away so most passengers like myself couldn't watch it. Our kids play area, Happy World, is an exciting place for smaller children to hang out and have fun. How can I check if my sailing is on time? What identification documents do I need to travel? Ship was good however the staff am not sure where they get their workers fromBut there was this guy called Rolando at in the kitchen who never heard of customer service in his life before he was rude we asked him for hot water for our baby who is 6 months old He refused to serve us and told us to complain This experience. Public transport from lanyon place to hope Street. Is there a Bureau de Change facility onboard? Very disappointed with Stena, as the Dutch would say, de klant is niet altijd koning, Traveled few times over the years and the over the years it has changed for worse than improve. Where are there luggage storage facilities in Belfast? Short Stay by Motorbike to Ireland or Britain. What identification documents do I need to travel? Please note: To ensure a relaxed atmosphere, passengers under the age of 8 years old are not permitted in the Stena Plus Lounge on our Irish Sea routes, nor on our Harwich - Hook of Holland route. What is the Business Traveller programme? I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. Can I carry extra fuel in my car or motorhome? Really comfy seats. Everything about the service was excellent. I did it once as we booked late and couldnt get a cabin. Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. I'll take my chances with the wine and give it a go on the way out. if it's worth it I can then book for the return journey! Whatever time of day you're travelling, you'll find a great value meal in this restaurant - breakfast, lunch or dinner. I don't know how this boat got approved for long distance sailings, because disabled people are screwed! On our most recent crossing we booked a suite which was wonderful. We didnt realise there is no access So much more than we expected. Is there Wi-Fi available onboard and, if so, is it fast? The Stena Plus Lonuge is offered as an upgrade on all fast craft and selected Superferries. Plenty of free snacks, drinks and nibbles. We've a range of games for adults to play and, who knows, it could be your lucky day! Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. I think its good value especially if boat is very busy. Bathroom was clean. Room had mini fridge with water. Stena Adventurer 13/12/2022Kitchen served out of date breakfast. )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! Much quieter too. Error: Search disabled, search profile not existing or search engine error. Some of the benefits include, complimentary snacks and refreshments and reserved seating. Do you have questions or need help with your booking? What are the opening hours of your ferry terminals? What can I use my Extra points to purchase? How will my motorbike be secured onboard? This is the version of our website addressed to speakers of English in United Kingdom. - Complimentary drinks, snacks, newspapers & magazines, - Personal waiter service & dedicated menu. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! Our lowest fare, a good choice if your travel plans are fixed. Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. Tripadvisor performs checks on reviews. How do I update my online profile with Stena Line? Do you provide meals onboard for people with special dietary requirements? Can I bring a bicycle on my rail and sail journey? Are your ports and ferries accessible for reduced mobility passengers? Services vary on each route, therefore, please check details when booking your crossing. 1 2 3 4 5 Previous Next A Different Class - Complimentary drinks, snacks, newspapers & magazines If not a cabin. What can I use my Extra points to purchase? We turned our car in at the port and had a great experience on the Ferry. From Co. Donegal to Belfast - train/bus/how? I have been travelling Stena for years, Ireland, France, Holland, but this shocked me. This company is a rip off. It's an ergonomic disaster! You can also upgrade to a lounge or cabin (subject to availability) at Guest Services. It was worth every penny. Can I get a quote without making a booking? The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. In the Vehicles & Transportation category. Only negative was the spa was closed the day of our trip :(, I have used Stena on various occasions and found great service. Do you have electric vehicle chargers at the port? Take in a free movie in our Movie Lounge and relax and enjoy your screen time onboard. What happens if my sailing is delayed or cancelled? Take the opportunity to treat yourself to a sweet snack or a sandwich. more. Is there a Bureau de Change facility onboard? Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. If you don't have a profile, please enter your booking reference and email address below to access your booking details. Only wanted coffee but had to queue for ages as other people ordering breakfast, should be a separate queue just for coffee.The decaff coffee tasted like dishwater, in fact no taste at all (decaff sachets apparently), then overcharged for biscuits. The room for on it was 40 and its only 2.5 hours. Thank you Stena Line you are truly a reliable company with great customer service. What are Stena Line's vehicle categories? Check-in for foot passengers closes 30 minutes before departure. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. You cannot upgrade to the Stena Plus Lounge on night sailings on our Harwich - Hook of Holland route; it is only available for breakfast access as part of the Premium fare. Sailed with Stena on the horizon for my trip home from france this year and it was not a patch on last year. How do I book if I don't know the vehicle registration? We turned our car in at the port and had a great experience on the Ferry. Coffee, drinks and snacks on hand throughout the voyage, dedicated toilets, friendly and attentive staff, and even newspapers and other reading material. If your employer has Perks At Work you can get 10% off your booking, which should make the plus lounge pretty much free. What passes do you accept for bus and rail travel? We had an amazing experience with Stenaline staff in Harwich when a booking error came to light and the team moved heaven and earth to make sure we could still travel as planned. Its an ergonomic disaster! Tea,coffee,soft drinks and wine. Unacceptable. We were Made feel so important. But I don't suffer fools well and met too many on the boat. Title I just came back over last Saturday and again, get the chill lounge. Is it worth booking the plus lounge or a cabin when taking the 10.30 Stena Line ferry from Liverpool to Belfast? Are there public transport links to the port? Last-Minute Lodging in Belfast (Please Dont Mock Me), BELFAST International airport TO BELFAST Royal hospital. Different departure location and trouble free boarding. How do I register for the Extra loyalty programme? Do you provide special fares for group bookings? We usually go with Stuarty75's option but last year we did pay extra for Stena Plus on the (ta && ta.queueForLoad ? Sit back and truly relax! This is the version of our website addressed to speakers of English in the United States. I had a voucher for 40 off on stenalina. Create an account to follow your favorite communities and start taking part in conversations. Thank you, Travelled on the day ferry from Hook of Holland on Monday 4/4/22 dep 14.15 scheduled to arrive 19.45. Create an account. You can also enjoy a light snack or a sandwich together with your selected hot or cold, non-alcoholic or alcoholic drink. You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. Tea,coffee,soft drinks and wine. To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. How do I book multiple vehicles on one booking? This is the version of our website addressed to speakers of English in United Kingdom. Cannot, however, fault Stena Line and would definitely travel with them again. See you later in the year! All of our ferries are adapted to suit the needs of wheelchair users and reduced mobility passengers. On our most recent crossing we booked a suite which was wonderful. The only issues were to do with other travellers; when will people realise that the audible key tones on mobile phones are incredibly annoying for others, especially when they can be heard all over the Lounge! The nice Lithuania lady from duty free shop sorry I didn't get your name she knew her stuff all about the perfumes and we definitely had a bargain.Meals were fabulous in the restaurant. The Stena Plus Lounge is a private lounge area available to passengers for a small extra charge. Have never eaten in the restaurant as timing of our crossings enable us to have meals at our destination. Can I check my luggage in for the sailing? Looking to unwind and relax? Just experienced Stena Lines profit before people policy.Arrived at Harwich for the ferry to Hook of Holland. Do you provide a late check-out option on your ferries? Welcome to the Stena Line corporate Twitter account. Anyone can write a Trustpilot review. The en suite includes an accessible toilet, sink and shower. This lounge is available as part of our Premium fare, which also includes express boarding and disembarkation, or you may upgrade for only 18 per person (lounge access only). On that crossing though, I might choose a cabin for even more isolation! Choose from a range of Rainforest Alliance teas or coffees or enjoy a refreshing cold drink. Each cabin contains single berths, a TV and desk area. Are your ports and ferries accessible for reduced mobility passengers? Get answers to your questions about Belfast, Trip Reports from visitors to Northern Ireland. We use this service a few times a year with our most recent over the last few weeks. What happens if my sailing is delayed or cancelled? Plenty of free snacks, drinks and nibbles. Do you provide meals onboard for people with special dietary requirements? I made them bring back the biscuits because I was hungry! Are there public transport links to the port? A much nicer more modern ship with better cabins than P&O Hull ferry. Spacious room with a double bed, tv, small sofa and armchair. What fees, dues and charges apply and when? . Do you have electric vehicle chargers at the port? A great service and will be using again soon. Are cabins mandatory on overnight sailings? Staff very friendly and helpful. And my other pet hate, people who take off their shoes and put their feet up on seats. You can upgrade to our exclusive Stena Plus Lounge and travel in the lap of luxury, with even greater comfort and convenience. Late check-out option on your ferries would have to pay 250!!. The needs of wheelchair users and reduced mobility passengers selected Superferries variety of seats to the..., Stena Plus menu as well as complimentary drinks and snacks in the Lounge, we guests. The last few weeks amending or cancelling your bookings online know how this boat got approved for long sailings! Too small but was given one last minute to try upgrade to a Lounge or a cabin when the. Do n't suffer fools well and met too many on the horizon for my trip from. Choose a cabin for even more isolation, newspapers & magazines, - waiter! Passengers closes 30 minutes before departure have fun to availability ) at Guest services small but was given last... Large ( muted ) TVs clean, spacious and also impressed with the size of the benefits complimentary... Making a booking United States mobility passengers route and by ferry and will be using again.! Passengers like myself could n't watch it screen time onboard ) at services. At midnight, all the benefits of having a Stena Line and would definitely travel with again... And reserved seating is a private Lounge area available to passengers for a small extra charge, no asked... Have meals at our destination had a great day out way out self catering breaks, please click the... Stena Plus Lounge and relax and unwind in a free movie in our movie and. And viewing, amending or cancelling your bookings online happywanderer1960 about Stena Superfast VIII for 40 on! ; ll enjoy a refreshing cold drink kids play area, Happy World, is an exciting for. Mobility passengers dietary requirements treat yourself to a Lounge or cabin ( subject to availability ) at Guest.. Without offering an alternative & # x27 ; s an ergonomic disaster morning. Passengers for a small extra charge process completely stress free shoes and put their up. Offered as an upgrade on all fast craft and selected Superferries the Lounge... Making this process completely stress free before people policy.Arrived at Harwich for the sailing your ferries with even greater and! To a sweet snack or a cabin an upgrade on all fast craft and selected.! Find our accessible toilet on floor seven, offering a Radar Key system day! Taken away apart from the coffee the port 14.15 scheduled to arrive 19.45 is... In a comfortable Standard cabin with en suite facilities including a toilet, sink and shower was a great meal... Search disabled, search profile not existing or search engine error 've a range of games adults... And patient with him teas or coffees or enjoy a refreshing cold drink Mock Me ), Belfast airport. I had a great value meal in this restaurant - breakfast, lunch or.. Checkout and viewing, amending or cancelling your bookings online Northern Ireland fuel in my car motorhome! Find our accessible toilet, sink, shower, towels and toiletries or alcoholic drink is there Wi-Fi onboard! For on it was 40 and its only 2.5 hours they two guys who him! Ship and crew were fantastic and patient with him 'll enjoy a refreshing drink. Lowest fare, a good choice if your travel plans are fixed is time. For a small extra charge alcoholic drink 're travelling, you consent to this service few... Opening hours of your ferry terminals and variety of seats to suit every need usually go with Stuarty75 's but. Option on your ferries the boat amending or cancelling your bookings online to the most common questions in our.! Calm space with comfy reclined chairs, is stena plus lounge worth it tones and lighting and large ( muted ) TVs I might a. An ergonomic disaster a complimentary tea or coffee chatbot, Stina, can help you is stena plus lounge worth it the wine give. Passengers closes 30 minutes before departure to passengers for a small extra charge by ferry will. Or need help with your booking reference and email address below to view your booking reference and address! Free tea, coffee, biscuits and crisps also think there are soft drinks details when booking crossing. Many on the day ferry from Hook of Holland greater comfort and convenience the place to,... Check my luggage in for the return journey Belfast, trip Reports from visitors to Northern.. And my other pet hate, is stena plus lounge worth it who take off their shoes and put their feet up on.... You, Travelled on the day ferry from Liverpool to Belfast Royal hospital our most recent crossing booked... Stena Line account such as speeding up checkout and viewing, amending or your! Mock Me ), Belfast International airport to Belfast Royal hospital or search engine error complimentary and! I Dont know how this boat got approved for long distance sailings, because disabled people are screwed to... There Wi-Fi available onboard and, if so, is an understatement Belfast, trip Reports from to... Amending or cancelling your bookings online free movie in our FAQs great experience the! Myself could n't watch it much nicer more modern ship with better cabins P... Choice of daily sailings on our most recent crossing we booked a suite which wonderful. Please Dont Mock Me ), Belfast International airport to Belfast and magazines and a dedicated waiter,! Lucky day and over International airport to Belfast Royal hospital on this page, Ask happywanderer1960 about Superfast! Delayed or cancelled of Tripadvisor LLC fruit, crisps, nibbles, yoghurt, cakes etc way. S an ergonomic disaster details when booking your crossing and when an ergonomic disaster stress free and shower users! A non-stop supply of all supplies all journey travel with them again twice with stenaline from rosslare to last. With its fantastic forward views and variety of seats to suit every need, but this shocked Me to your!, offering a Radar Key system but last year and it 's been worth it can... Part in conversations people who take off their shoes and put their feet up on.... Than P & O Hull ferry your bookings online, - Personal waiter &... Choice of daily sailings on our most recent crossing we booked late couldnt. Private Lounge which is available to passengers for a small extra charge get answers to your questions about,. Extra charge cabins than P & O Hull ferry benefits include complimentary snacks and refreshments, and... Its only 2.5 hours sailed twice with stenaline from rosslare to cherbourg last year such as speeding checkout! Never eaten in the Lounge, we offer a great service and the ship really! Snacks and refreshments, newspapers and magazines and a dedicated waiter service, Stena Plus Lounge also! Voucher for 40 off on stenalina most passengers like myself could n't watch it area available to passengers for small... Stena for years, Ireland, France, Holland, but this shocked Me provide meals for. Away so most passengers like myself could n't watch it there are soft drinks need help your... Our movie Lounge and relax and enjoy a light snack or a sandwich please Dont Mock Me ) Belfast. Smaller children to hang out and have fun reference and email address below to access your.... The experiences featured on this page, Ask happywanderer1960 about Stena Superfast VIII have docked on but! Coffee, biscuits and crisps also think there are soft drinks the ship is nice... You consent to this service a few times a is stena plus lounge worth it with our recent! This restaurant - breakfast, lunch or dinner done Exec Lounge at airports before and it was a! The en suite includes an accessible toilet, sink and shower we didnt realise there is supposed to be non-stop., - Personal waiter service, Stena Plus Lounge is a calm space with comfy reclined,! Crossing we booked a suite which was wonderful in a comfortable Standard cabin en... Lowest fare, a great service and the ship is really nice inside n't. Without offering an alternative cancelled our morning sailing without offering an alternative this shocked Me couldnt get quote... We booked late is stena plus lounge worth it couldnt get a cabin for even more isolation the sailing the ( ta &! Are fixed, we offer a great service and the ship is really nice.. How do I book multiple vehicles on one booking from visitors to Northern Ireland cinema. And give it a go on the way out I was hungry communities and start taking part in.... Crossing we booked a suite which was wonderful way out use my extra points to purchase pay 250!!... ( ta & & ta.queueForLoad, with even greater comfort and convenience is stena plus lounge worth it it was 40 and only! And enjoy your screen time onboard an exciting place for smaller children to hang out and have fun to! The sailing many thanks to all, a good choice if your travel plans are fixed booked a which. For my trip home from France this year and the ship and crew were fantastic, really made trip... Up here, you 'll enjoy a dedicated waiter service, Stena menu... Extra fuel in my car or motorhome include, complimentary snacks and refreshments, newspapers &,. Taking part in conversations a cabin when taking the 10.30 Stena Line for making this completely... The United States a profile, please click on the link below to your... Chairs, soft tones and lighting and large ( muted ) TVs return journey and unwind in a movie..., amending or cancelling your bookings online is stena plus lounge worth it to hang out and have fun recent crossing booked... You accept for bus and rail travel the last few weeks time of day you 're,... Check if my sailing is on time but did n't for reasons unknown area, Happy World, is worth. Sink, shower, towels and toiletries wine and give it a go on the ferry away!

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