The chicken was brutally overdone (it seemed microwaved by the charring) our collective peas over all dishes were hard and my steak (which I asked for very rare) was well done/very well. Kudos to the rest of the waiting on staff seeing as only one member tainted an issue that could have been dealt with much easier. This waitress represented the bar/restaurant in an incredibly unprofessional manner and should have a thicker skin when it comes to such a generic complaint (despite us not causing any scene apart from expressing our disappointment with our food). Conveniently located restaurants include The Really Wild Emporium, Grain, and The Bench Icecream Parlour. We reinforced the fact that it had nothing to do with the service we received; it was simply that the food was not worth paying for. Booking.com. The Grove High Street, St. Davids, SA62 6SB, United Kingdom - Excellent location - show map 7.0 Good 687 reviews 8.9 Top-rated beach nearby +26 photos Garden Pets allowed Free WiFi Free parking Bath Daily housekeeping Non-smoking rooms Heating Parking on site Facilities for disabled guests When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Guests are required to show a photo ID and credit card upon check-in. I thanked her kindly and left. This has nothing to do with the remainder of the FOH staff, as they were polite and dealt with our issue like champs. MEXICAN NACHOS - Vegan 1,170 kcal i 9.95 Crispy nachos loaded with a vegetable and meat-free mince chilli, guacamole, salsa, vegan mayonnaise, finished with jalapeos and chopped chives. Whilst away on holiday in St David's, we decided to make an online booking for an evening meal. WE WERE LOCKED OUT We waited and waited, tried and tried, knocked, tried front door to no avail. Alison Carragher, thank you for leaving us feedback. Our pub menu offers your favourite pub classics, where you and the family will be spoilt for choice! The city centre is about 5 minutes on foot. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The chicken was brutally overdone (it seemed microwaved by the charring) our collective peas over all dishes were hard and my steak (which I asked for very rare) was well done/very well. There was no emergency contact number on display. I thanked her kindly and left. Poor food and an even worse effort by the lead waitress. husband's steak was cooked much more medium than rare, and didn't have a great deal of flavour. Within the initial few mouthfuls we decided to relay our disappointment to the waiting on staff and all, but one, took our complaints on both respectfully and professionally. Cosy country inns, trendy city bars, comfy locals and picture-perfect boutique pubs with accommodation go and find your perfect pub Try again. Many travellers enjoy visiting Solva (3.7 miles), St Davids Bishop's Palace (0.3 miles), and Solva Woollen Mill (3.2 miles). Oriel y Parc Landscape Gallery and Visitor Centre. to the Farmers Arms for food which was better and did not have any noticeable staffing problems, which Grove Hotel did. We've sent you an email so you can confirm your subscription. Breakfast bacon never cooked crispy despite requested, butter hard, no separate knife to butter toast. Additional sorting options might be available (by type of traveler, by score, etc). She reluctantly agreed to take our mains off our final bill as we had only eaten around 2/3 mouthfuls. The hotel offers a walled as well as an a car park. The Grove is rated accordingly in the following categories by Tripadvisor travellers: Can a vegan person get a good meal at this restaurant? No ale at all in the bar on the first night, no appletizer, no pineapple juice, no tomatojuice We would like the opportunity to address your concerns. For those looking for something lighter, our sandwich selection and grazing dishes are perfect. His beer was fine, as was my Shiraz, but definitely can't recommend food and won't return! I speak from myself and my partner being current restaurant managers ourselves and we understand the awkwardness and disappointment that a customer complaint leaves a business at the end of the night but this was too much to not bring to the attention of both the business and waiting on staff. For 4 days there was no brown bread available for toast I am trying to book a venue for 26th May 2018 for a sit down meal at around 4pm for a walking group. Get quick answers from The Grove staff and past visitors. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Thank you so much for your kind words it really means a lot. We reinforced the fact that it had nothing to do with the service we received; it was simply that the food was not worth paying for. Plenty of choice, food was plentiful and tasty, service good. At the The Grove Hotel St. Davids guests can pay using Mastercard, Visa and Maestro as well as other payment methods. Guest rooms offer amenities such as a flat screen TV, and free wifi. The Grove Hotel offers its visitors to try British cuisine. The broccoli was soggy and gravy tasted sour. the top and the Yorkshire pudding was chewy. Booking not found double-check your booking number and PIN then try again. All rights reserved. Oriel y Parc Landscape Gallery and Visitor Centre. New Spring Menus available from today! is having a refurb but this is no excuse for forgetting about the cleanliness of the toilets. The Grove, St. Davids (Pembrokeshire) (United Kingdom) - Deals & Reviews, The Grove Hotel - St. Davids (Pembrokeshire). Tripadvisor performs checks on reviews. You will receive a warmer reception at The Bishops, very accommodating pub .. very busy as was the whole of St Davids but not rude to any customers!! The waitress, who I assumed was the FOH manager that night, was incredibly rude, ignorant and seemed to take our complaint to heart and had, what seemed like, a vendetta us against us. Thankfully we hadn't travelled too far. Does the The Grove Hotel serve breakfast? Our family rooms sleep two adults and one child. Fish and chips were to die for, beer batter was so light and fluffy to the last bite! You can only leave a review within 28 days after check-out. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. You will receive a warmer reception at The Bishops, very accommodating pub .. very busy as was the whole of St Davids but not rude to any customers!! Top-rated landmarks in St. Davids include Caerfai Bay Caravan & Tent Park as well as Treleddyd-fawr, placed within 1 km and 2 km from the 3-star Grove respectively. Yes, free parking is available to guests. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grove Hotel - Hotel! My father in law got the lamb kofta which was more than satisfactory. This service may contain translations powered by Google. If diabetic, check that they have served you the correct drink as we were given full fat Pepsi instead of diet. Upon our mains arriving which were: Sausage andmash, Scampi, Taverners Chicken and the Rump Steak; the food was simply not good enough. Should time allow, St. Davids Cathedral, St Davids Bishop's Palace, and St Non's Chapel and Holy Well are some popular attractions that are within walking distance. All content should be genuine and unique to the guest. The bedroom features a double bed. Not nice at all. The Grove, St. Davids: See 563 unbiased reviews of The Grove, rated 3.5 of 5 on Tripadvisor and ranked #15 of 27 restaurants in St. Davids. Can a gluten free person get a good meal at this restaurant? Tables were horribly sticky. We look forward to your next visit! Very good value for money. If the system detects something that potentially contradicts our. Staff pleasant. I reported that the hot water tap in bathroom was dripping badly so someone came up and turned it off so tight that we couldn't use it. This has nothing to do with the remainder of the FOH staff, as they were polite and dealt with our issue like champs. I speak from myself and my partner being current restaurant managers ourselves and we understand the awkwardness and disappointment that a customer complaint leaves a business at the end of the night but this was too much to not bring to the attention of both the business and waiting on staff. Will go again if we are in the areaMore, called in with my husband and very nervous dog we felt very welcome staff very friendly and attentive and gave my dog a very welcome bowl of water clean and comfortable surroundings will be back to eat knowing how dog friendly and welcoming it isthank youMore, Had an evening meal here, very friendly staff, no long wait for the food and steak was cooked exactly as requested. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. This lets us know our reviews come from real guests like you. Guests of the St. Davids hotel can check in from 14:00 to 22:00 and check out from 11:00. Bathroom door didn't shut properly and lock didn't work. 01437 720341 . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Not nice at all. You can book a shuttle, once your reservation is complete. Nearby attractions include St. Davids Cathedral (0.2 miles), St Davids Bishop's Palace (0.3 miles), and Oriel y Parc Landscape Gallery and Visitor Centre (0.1 miles). We hope to be of service to you again in the future. Just a 15 minute walk away is Caerfai Beach, nestled between spectacular cliff faces and ideal for spending the day. I reported that the hot water tap in bathroom was dripping badly so someone came up and turned it off so tight that we couldn't use it. the curry and I had scampi which was well presented Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Once again; we understand the service industry and would never want to make anything harder on the waiting on staff when the food isnt up to the scratch in which it is priced. This has nothing to do with the remainder of the FOH staff, as they were polite and dealt with our issue like champs. more, Vegetarian Friendly, Vegan Options, Gluten Free Options, Review collected in partnership with this restaurant. Oriel y Parc Landscape Gallery and Visitor Centre. There was a group of us. Every room at the The Grove Hotel includes a flat-screen TV with satellite channels as well as smoke detectors and an electronic key card for guests' security. Katie T, we're so glad that we were able to go above and beyond your expectations! You will appreciate reasonable prices. If you're looking to admire the Welsh countryside and take in the spectacular views, visit Porthclais which is just a 5 minute drive away. My gammon was okay, but the peas were overcooked, and the chips slightly under done. Booked as we were walking the coastal path but on arrival no food was available. The bed was comfortable, shower good, room made up each day and staff polite but that's where it stopped. This has nothing to do with the remainder of the FOH staff, as they were polite and dealt with our issue like champs. What payment methods are available in the The Grove Hotel St. Davids? After enjoying St Davids Plant & Garden Nursery, go to this bar that is not far away. slowly poorly powered nonsense you find in other places) and clean with lots of little shampoos etc. Plenty of choice, food was plentiful and tasty, service good. Get quick answers from The Grove staff and past visitors. Breakfast bacon never cooked crispy despite requested, butter hard, no separate knife to butter toast. Thanks. You are more than welcome to bring a dog with you. the top and the Yorkshire pudding was chewy. You may be lucky at the fish and chip shop. The Grove Hotel is settled 125 km from Swansea airport. The beef seemed to have been pre sliced and left out. Theres a great range of smooth cask ale, lager, wine and spirits at our bars, ready to quench your thirst! is having a refurb but this is no excuse for forgetting about the cleanliness of the toilets. My husband ordered rump steak-medium rare. We enjoyed a lovely meal at The Bishops pub near the cathedral at around 6pm. We're happy we could meet your expectations! However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Food clearly from freezer and app menu different to table menu which means that you order things that arent available. We really appreciated their willingness to be flexible! Once again; we understand the service industry and would never want to make anything harder on the waiting on staff when the food isnt up to the scratch in which it is priced. Assorted Sandwiches and Cakes, with your choice of Hoogly Tea.29. So Dinner and lunch over our 6 day stay was not available on about 3 days which in a way was lucky because we went. Is The Grove located near the city centre? High Street, St. Davids SA62 6SB Wales +44 1437 720341 Website + Add hours. !More, Everything was going great, lovely friendly and attentive staff, drinks and meals came quickly, on leaving we visited the toilets to find both ladies and gents dirty, smelly and no hand wash in the gents, I had no loo paper in the ladies, the placeis having a refurb but this is no excuse for forgetting about the cleanliness of the toilets.More, This is the version of our website addressed to speakers of English in United Kingdom. 15. This is the version of our website addressed to speakers of English in United Kingdom. Secure Payment. Best restaurants near The Grove Hotel St. Davids include Oriel Y Parc Cafe and Porthclais Kiosk, placed within 100 and 250 metres away respectively. The shower is also very good (not that. Would you be able to cater for approx 40 to 50 people . Didn't book as we were driving past. A good choice whilst in St Davids. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. After their trip, guests tell us about their stay. His beer was fine, as was my Shiraz, but definitely can't recommend food and won't return!More, We stayed at this Hotel for a week. We were sat at the table with the pub dog asleep under. The tables were all sticky. You can sort and/or filter them by time of year, review score, and more. Claimed. Had to have 3rd choice on menu as other options not available The waitress, who I assumed was the FOH manager that night, was incredibly rude, ignorant and seemed to take our complaint to heart and had, what seemed like, a vendetta us against us. half pound of all natural chuck & brisket house blend, whipped aged sharp cheddar, toasted Acme bun, onion, tomato, bib lettuce, pickle, and Grove Sauce; with a side of Yukon Gold potato roasties or organic baby lettuces. The bed was comfortable, shower good, room made up each day and staff polite but that's where it stopped. We were all happy with the meals - More importantly tho - the staff were lovely, friendly and attentive -, Alisonmg7349tt, your wonderful feedback and rating mean a lot to us. High St, Saint Davids, Wales, United Kingdom, We walked in on the off chance of availability, no booking. No French mustard didn't please him either!!! A picturesque hotel perfectly situated to explore all Pembrokeshire has to offer. 578 reviews #11 of 17 Restaurants in St. Davids $$ - $$$ Bar British Vegetarian Friendly. We were sat at the table with the pub dog asleep under. Tripadvisor performs checks on reviews. Totally brilliant value for money, would certainly stay again. Family, friends, food, drink and laughs. Click below to use our simple online form to reserve your table. Free public parking is available on site (reservation is not needed). At this place, people can enjoy the enjoyable atmosphere and lovely decor. On our return about 11.30pm our key card would not open the side door. This hotel offers a special menu and board games for guests travelling with children. We gave up waiting to order desserts,shame as roast was nice.More, We came for my parents anniversary and were not disappointed at all!! The prompt service is something these restaurateurs care about. 15 tables in restaurant, only one other occupied. The Grove, St Davids: See 546 unbiased reviews of The Grove, rated 3.5 of 5 on Tripadvisor and ranked #11 of 23 restaurants in St Davids. Reviews are most valuable when they are original and unbiased. I speak from myself and my partner being current restaurant managers ourselves and we understand the awkwardness and disappointment that a customer complaint leaves a business at the end of the night but this was too much to not bring to the attention of both the business and waiting on staff. Mon-Fri is 2 courses for 13.50. mash, Scampi, Taverners Chicken and the Rump Steak; the food was simply not good enough. But the dogs in the restaurant were a little off putting. unfortunately when we stayed the menu kitchen was being updated. The waiter at the Grove (who was on his own) was very nice, we were only sorry that he had to take our complaint.More, Booked Sunday Lunch, very nice, freshly cooked. Myhusband's steak was cooked much more medium than rare, and didn't have a great deal of flavour. 578 reviews #11 of 16 Restaurants in St. Davids - Bar British Vegetarian Friendly. Poor food and an even worse effort by the lead waitress. 4 reviews. WiFi is available in all areas and is free of charge. A full breakfast is served at the price of GBP8.75 per person per day. Offering TV and WiFi, this unit includes central heating. Absolutely clean and litter box trained. The attitude I took to be very curt .. We reinforced the fact that it had nothing to do with the service we received; it was simply that the food was not worth paying for. The pictures look good but the whole place needs a full refurbishment. Enormous portions and excellent food. His beer was fine, as was my Shiraz, but definitely can't recommend food and won't return! 1. I am trying to book a venue for 26th May 2018 for a sit down meal at around 4pm for a walking group. Upon arrival to the restaurant was told that they wouldn't be serving food due to having no staff. mash, Scampi, Taverners Chicken and the Rump Steak; the food was simply not good enough. We were staying just up the road and after a long day, we just wanted a decent hot meal. I feel it vital to mention that behind us was a table of perhaps 16/18 and we took our complaint to the bar so that they we didnt interfere with their evening and judgement of food. I reported that the hot water tap in bathroom was dripping badly so someone came up and turned it off so tight that we couldn't use it. Which popular attractions are close to The Grove? Which is always a bonus. We booked a table of four this evening and were greeted by a very polite waitress who took our drinks order. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Located on the A487, ideal for those travelling through Wales. Many thanks, I mentioned this to the staff tried to be quiet so others didn't hear to save the embarrassment for them they took 5 off the bill I wasn't willing to argue about paying the rest they seen this to be correct and acceptable which it isn't not even for their pet dog the 1 that kept on scabbing for food at our table. Outside The Grove has plenty of free parking and a large, verdant walled garden with lots of seating. She reluctantly agreed to take our mains off our final bill as we had only eaten around 2/3 mouthfuls. Are you sure you want to delete this answer? Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Don't miss the opportunity to drink great tea, coffee or juice. Upon our mains arriving which were: Sausage andmash, Scampi, Taverners Chicken and the Rump Steak; the food was simply not good enough. Menu different to table menu which means that you the grove st davids menu things that arent available Really means lot. Knocked, tried front door to no avail diabetic, check that they have served you the drink... Such as a flat screen TV, and did not have any noticeable staffing problems, Grove! Wifi is available in the future took our drinks order price of GBP8.75 per per. 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