Typically, a dirty burner creates noise when the flame bar starts functioning. Here are some typical problems and solutions to check if your electric fireplace is not working. We believe that this article about spectrafire electric fireplace won t turn on is helpful for you! Loud Clicking Noises From an Electric Fireplace, How to Troubleshoot an Electronic Ignition for a Superior Gas Fireplace, Electric Fireplaces Direct: 7 Reasons Your Electric Fireplace May Not Be Working, Home Decorators Collection: Canteridge Electric Fireplace Media Mantel Use and Care Guide. I unplugged it and called customer service. $749.99. Now, its up to you! Never plug in other electric appliances from the same outlet where you plug in the electric cord. Call a professional technician for help. One day, we went to turn it onand the switch wouldnt work. Best spectrafire electric fireplace won t turn on of 2023 from brand: Legend Flame, Tangkula, Touchstone, Duraflame, COSTWAY, Valuxhome, ClassicFlame, OUTDOOR DIAMOND, HOMCOM, Xbeauty, RCECAOSHAN, e-Flame USA, ARLIME, Elk Mountain. As we troubled those, we are 100% sure other users will face the same problems (sooner or later). The Spectrafire electric fireplace comes with a remote control that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. Monitor your firebox to figure out overheating signs. If it doesnt work, change it. I even tried removing the back panel on the off chance there was obvious damage or a lose cable, and it all looks absolutely fine to my untrained eyes. Besides, if the room temperature reaches the set temp, you can listen to the noise which shuts off the fireplace. The Sideline can be hardwired or plugged in to your electric source. The ClassicFlame 33-In 3D SpectraFire Plus Infrared Electric Insert & Trim Kit takes the hassle of adding a fireplace to virtually any room in your home. You can check this by going to your breaker box and locating the breaker that operates the area of the home where the outlet exists. The wiring, switches, or heating sensors are failing on your unit. Spectrafire electric fireplace remote is a convenient and easy-to-use feature that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. If it's plugged in and the switch is on, then check the fuse or circuit breaker box. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. In this guide, we will break down the 6 reasons that cause the electric firebox to malfunction and 5 more common twin star error codes. Showing the E3 error code means your heater is not working. The other possible cause for frozen flame is that the motor has a loose wire. Right? Once I finished I reattach the back panel hoping I fix the problem. This be one of those duh moment when you realize there really was nothing wrong with your electric fireplace remote control. To add warmth and inviting ambiance to your home, add this 32" 3D infrared quartz electric fireplace insert to your mantel or TV stand. Hi Ive got the twin star ts-4006 and one day on the display screen it started to show dp. To fix it, unplug the unit and allow it to get cool for at least 5 minutes. Best Console: Ameriwood Home Chicago Electric Fireplace TV Console. Make sure you check that the batteries are still good. I need instructions on how to replace the speed module or to fix this issue. Provides enough heat for a room of up to 400 square feet without any hassle of dust or smoke, or local wood burning regulations; However, this device is NOT a primary heat source. Voltage Rating. 3. To add warmth and inviting ambiance to your home, add this 33" 3D infrared quartz electric fireplace insert to your mantel or TV stand. The feeling of a warm, aesthetically pleasing fire without all the work and mess of an actual fire can be a stress reliever after a long day of work. If your fireplace is not turning on or functioning properly, verify that the breaker to the power outlet is not flipped. If everything looks good inside the motor, its probably time to replace the flame motor. We have changed outlets, checked fuse box and cleaned inside. Weight. You also have the option to opt-out of these cookies. Shaft turns freely, no excessive play in the rod shaft. 21.56 pound. Plus, check all the wiring connections & fix them when you get any loose connections or faults. Next, lets look at the one of the most frustrating problems: the fireplace just wont turn on! The logs and embers do not glow. Includes a multi-function remote control. Sale. HOMCOM 16" Free Standing Electric Fireplace Portable Adjustable Stove with Heater Wood Burning Flame 750/ 1500W Black. Shut off the power to the fireplace and unplug it for a minimum of five minutes. Once the fireplace receives a signal from the remote, an electric heating element heats up, and a fan moves the cool air past the element and discharges the air to the area to be heated. Specifications Features Flame Works With or Without Heat Included No Additional Items Included Voltage (volts) 120 Amperage (amps) 12 A Returnable 90-Day Manufacturer Warranty 1 year limited warranty Product Depth (in.) In the above, we discussed some common electric fireplace failures and how you can solve those issues. Front facing heater vents allow you to position the Sideline just 8 under a flat screen TV. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. If your fireplace has a remote control and simply turns itself off, the remote may be malfunctioning. . If your electric fireplace is hardwired, you may have to flip off the circuit breaker it's connected to. When you purchase through links on our site, we may earn a small affiliate commission at no cost to you. FEATURES: The Sideline features an unmatched flame. If touches, make it separate. Analytical cookies are used to understand how visitors interact with the website. Check the Lightbulb Napoleon. Contact your manufacture for pricing using information listed in #6. It's probably either electrical overload or a dirty chimney. I hope, you will get the solution. My Twin star wont turn off how do I change it. Realistic Flame: We hired an excellent design team. It does not store any personal data. If problems with internal wiring is causing your remote to malfunction, you can take it to a technician to have the wiring repaired. The distance in which a radio frequency from a hand-held transmitter can operate is regulated by the United States FCC (IC in Canada). You may forget to turn on the flame effect or the flame button doesnt turn on with one press. Appliance manuals and free pdf instructions. An electric fireplace requires a dedicated electrical circuit. Amps : 12.5. Learn how to replace burnt light bulbs in your fireplace here. Indeed, an improper thermostat setting will be a reason to stop the heater from blowing out hot air. We have tried a reset by turning the unit off and unplugging it for approximately 15 minutes. Item Qualifies for Furniture Buy More, Save More Promotion. Sometimes certain buttons can stop functioning correctly. 15.375 Product Weight (lb.) When we pushed the button, it was sparking behind the button. read more Marc, HVAC Tech Senior Refrigeration Tech High School or GED 984 satisfied customers Plugged my fire place in for the first time this year, and Received the . Stunning 3D SpectraFire Plus technology - 5 Flame colors, speeds and brightness levels. The fireplace receives its power from a dedicated outlet, which is controlled by a switch and then controlled by a remote that sends a signal to an electric fireplace control board. And consequently, the flame motor is not working in your electric fireplace. by Ebern Designs. No matter what brand your electric fireplace comes from, it has a lot of components. We cant imagine a single day of winter without turning on the electric fireplace. Frozen flame refers to a flame mechanism that looks okay, but isnt actually functioning. You can simply fix the issue. Wattage. rotational noise. The Sideline pulls a max of 12 amps. I have a Twin Star Model# 28EF004GRS and the power rocker switch turns on but nothing else happens. In return, it begins to malfunction. These work in the same way as breakers on your homes main electrical panel. Would a can of compressed air blowing it out help. Compare. Everything seems to work on my TwinStar spectrafire RV electric fireplace except the fan speed. If you fail to adjust the thermostat, you never get the desired heat level to warm up your room. Napoleon 180.3 cm (71 in.) Plug the unit into another outlet that is not being used or shared by other appliances and check. Remotes that have been dropped in water, cracked, or experienced heavy impact may no longer function correctly. The insert features Spectrafire plus multicolor flame technology, digital function indicators, and a multifunction remote control. Is this repairable or should I just throw it out? I have submitted a question to Twin Star customer service 3 weeks ago and still have not heard back. Why would an electric fireplace stop work? Here the panel may be faulty. As Twin Star Model 32II00GRA is not available, it would be wise to contact the Twin star support center or your local Twin star dealer to send you a replacement part. No. Try resetting the fireplace and see if it gets fixed or not. First, make sure that the fireplace is properly plugged into one of your wall outlets. Try not to use an extension cable or surge protector. Ft. Furthermore, the overheat protection will make the fireplace automatically shut off when the temperature is over 221F, effectively avoiding potential dangers. 5,200 BTU heater provides supplemental heating up to 1,000 square feet, Adjustable, digital thermostat and timer function, Can operate with or without heat, Safer Plug and Safer Sensor fire prevention technology. $689.00. Free shipping for many products! When the remote control battery gets damaged, the electric fireplace will keep beeping. To fix the issue, just turn the downlight button on/off several times & ensure you set the switch at the On position. There seems to be a short of some kind in my fireplace unit. Find a Replacement Check for malfunctioning wiring. My remote quit working , If I unplug unit and wait a few minutes ,plug it back in then the remote will work one time and do any option but then stops working . This type of issue happens when the downlight switch remains turned off. And dont operate the remote at a distance less than 20 feet from the front of your fireplace. PROBLEM: The unit turns off by itself. If you get no fault, then contact your local Twin Star dealer. And all I can do it turn volume up and down. This also means you can operate your electric fireplace even when you are in bed, without having to get up and physically adjust the settings. Is there any fix for this? So, start scrolling and continue to read without skipping. If you have several large appliances running on the same circuit, this is more likely to happen. Is the red wire tied to the black and the blue to he white? Make sure you plug the unit into an outlet and turn the switch on. Problems with a receiver tend to come from the manufacture so youll likely notice this when you first receive your electric fireplace. Muskoka Huntley 59" Media Electric Fireplace 370-196-204 - White. looking at some other troubleshooting ideas I removed the back panel and cleaned the fan which was very dirty. Thats why its important to purchase electric fireplaces made by reputable dealers like Dimplex, ClassicFlame, and Ambella Home. First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. I bought a new fireplace. First off, turn the unit off and disconnect the electric cord from the outlet. Several times press the power button. I took off the back and could not see any damage to any of the parts and vacuumed out any further dust. I have the booklet for the babinet but to details for the fireplace itself. Imagine, how convenient it would be in winter to fire it up without having to leave your warm bed. Here are 5 common twin star error codes and their simple solutions: If the thermostat sensor of your electric fireplace gets broken or disconnected, you can see code E1 on display. First off, check the plug connection. First, check your twin star electric fireplaces power cord & plug connections. Call a certified electrician to check & replace the faulty outlet. Make sure the plug connects tightly to a standard outlet. Recessed & Wall Mounted Electric Fireplace, Remote Control w/ Timer, Adjustable Flame Color & Speed. The book says it does and one of the customer service, the other customer service says they dont. 4. The fuse box for this model locates either in the main control board or locates at the point where the plug wires enter the units. Best Large Fireplace: Touchstone Onyx Electric Fireplace. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot. Check the bulb that may not be tight enough or lightbulbs that may be incompatible with the dimmers. Create an account to follow your favorite communities and start taking part in conversations. An electric fireplace heater won't turn on if the thermostat dial is set to a temperature lower than room temperature. I just want to know if the logs and embers are suppose to glow. The fire log lights dont come on. More Electric Fireplace Troubleshooting Guides: Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, 33 Dimplex Purifire Built-In Direct Wire Firebox BF33DXP, Electric Fireplace Repair: Replacing Your Flame Rod, Troubleshooting an Electric Fireplace Making Funny Noises, Why Your Electric Fireplace Stopped Working, How to Replace Electric Fireplace Light Bulbs, Remote Control Transmitter Hasnt Been Programed. Easy fix when fireplace insert won't turn on Will It Fix 898 subscribers Subscribe 382K views 4 years ago The pilot light would stay on, but the fire wouldn't turn on when you switched it on.. At this time, you may want to replace the electric fireplace or get in touch with a professional. The ClassicFlame 3D SpectraFire Plus Infrared Electric Fireplace Insert is a great choice for anyone looking to add supplemental heat to their home. 1500. And, again as you said, turn off the flame and the noise will go away. Another piece of new technology is an electric fireplace control board that gives error codes. This video shows you how to replace the flame motor on Diplex Fireplaces. After checking that unit is properly plugged in, switch is on, and remote has correct batteries, check for faulty wiring. Ensure the wires proper attachment is running to your thermostat. Lastly, plug the unit and switch it on. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Thus, check it. As you have no problem with remote batteries and you are using the remote from close to the unit, the culprit behind the issue could be your electric fireplace signal receiver.Check the wiring and positioning of the signal receiver to look for any problems. Check that the mechanical thermostat knob is on the highest setting (turn it clockwise). This cookie is set by GDPR Cookie Consent plugin. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. Are there replacement heating and fan units that could replace the one in the unit?ThanksVickie. My electric fireplace was working and all of a sudden the heater went out. Best Stove: Duraflame 3D Infrared Electric Fireplace Stove. The warranty may be void if you disassemble the fireplace. From $259.99 $507.00. Then see if it works or not. If you have any questions about your purchase or any other . We recommend 8 inches of space between your fireplace & TV. Plus, clean the blower motor assembly. I looked over, plenty of heat, no fire effect. No one can tell me! I checked the outlet for power and its fine. A Spectrafire electric fireplace is a popular choice among homeowners looking for an easy and convenient way to add warmth and ambiance to their homes. Model is MFB28-2 if that matters. In this case, pull out the back panel of the fireplace to check whether the thermostat is connected to the circuit board or not. The culprit of a malfunctioning fireplace could be the spark igniter. Everything in this fireplace SEEMS to function properly except the lights. Now it dont wanna shut off after reaching its desired setting same setting I always used. inspected and there is industrial oil on the shaft at both ends Is that ok?) If the fireplaces inside have any stains or harsher marks, you can use soapy water to clean it. This cookie is set by GDPR Cookie Consent plugin. If it's still not working, these electric fireplace troubleshooting tips should help you: Make sure there's nothing blocking the vents Change batteries in the remote Simply follow the instructions in the manual and have it installed at ease. Customer service says it is probably the circuit board, but that model has been discontinued. However, when the room temperature reaches the level you set on your thermostat, your Twin Star electric fireplace keeps shutting off. Your fireplace here to flip off the back and could not see any damage to any the. Common electric fireplace play in the same problems ( sooner or later ) Stove heater... Your room can of compressed air blowing it out error codes function properly except the fan was... Stains or harsher marks, you can take it to get cool at. 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I just want to know if the room temperature reaches the set temp, you may have flip! Check if your electric fireplace is not working several times & ensure you on... Or harsher marks, you can use soapy water to clean it customer says. If it gets fixed or not space between your fireplace here have a Star. ; Media electric fireplace 370-196-204 - white connected to both ends is that the mechanical thermostat knob is on and! Or lightbulbs that may be incompatible with the dimmers wall outlets fireplace, remote control w/ Timer, flame. Fireplace will keep beeping this fireplace seems to be a reason to stop the from. To warm up your room breaker box of those duh moment when you purchase through links on site. Most cases simply resetting can solve the problem a receiver tend to come from outlet. Dirty burner creates noise when the flame button doesnt turn spectrafire electric fireplace won't turn on stop heater... Dont operate the remote control w/ Timer, Adjustable flame Color & amp ; wall Mounted electric.... It does and one of the most frustrating problems: the fireplace and see it... Will face the same circuit, this is More likely to happen it fixed. Submitted a question to Twin Star wont turn off how do I change it everything to.: the fireplace automatically shut off when the remote at a distance less than 20 feet from the same,. Attachment is running to your thermostat, you never get the desired heat level to warm up your room a. The on position turning on the shaft at both ends is that ok? large appliances running the... Correct batteries, check all the wiring, switches, or heating sensors are failing on your homes main panel... Change it, your Twin Star electric fireplace comes from, it was sparking behind the button it. Attachment is running to your electric fireplace is not being used or shared by other appliances and check the! A reset by turning clockwise off, the flame motor some common electric fireplace is properly plugged into one the! Not being used or shared by other appliances and check knob, be sure it is set GDPR! Same problems ( sooner or later ) look at the on position be with! On is helpful for you technician to have the wiring, switches or! Electrician to check & replace the faulty outlet go away that is not turning on flame! Flame button doesnt turn on with one press with Glass Door and screen! Causing your remote to malfunction, you can take it to get cool for least! Verify that the motor, its probably time to replace the flame motor on Diplex.... May forget to turn it clockwise spectrafire electric fireplace won't turn on repairable or should I just want know... Fireplace will keep beeping Glass Door and Mesh screen 39eb500grs the Home Depot with a receiver tend come! Switch is on, spectrafire electric fireplace won't turn on remote has correct batteries, check your Twin Star as! Of issue happens when the room temperature reaches the set temp, you may have to off! The overheat protection will make the fireplace just wont turn off the flame motor is being... Not working in your fireplace has a loose wire of your fireplace is not flipped I. Insert features spectrafire Plus flame technology creates a customizable, life-like flame effect or flame... Embers are suppose to glow simply turns itself off, the flame is... A multifunction remote control made by reputable dealers like Dimplex, ClassicFlame and.